Tag Archives: Windows 10

Windows 10 and Android are Cross-Pairing

If you’re an Android AND a Windows 10 user, Microsoft has some good news for you. Since its departure with the Windows 10 phones, Microsoft has been working to refine the Android and iOS apps. Their main app, Your Phone app allows Android users to make phone calls on their PC, along with some other useful cross-device features.

According to Windows Latest, the newest feature they’re working on will permit “you to transfer files such as documents or even other contents from your Android device to Windows 10 or vice versa.”

There’s no release date for it just yet, but its believed that it’ll be out sooner rather than later. To download the Your Phone app, head over to the Microsoft Store and install it on your Android. Then link your phone to your PC.

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

WordPad Getting Office Web App Feature

Microsoft WordPad has been around since Windows 95. They haven’t done much in the realm of updating this particular app, considering its straightforward usage. WordPad was created to make easy text documents with little-to-no complexities.

However, according to Rafael Rivera on Twitter, “Microsoft WordPad is getting a new feature! An ad for Office web apps!” When you normally hear “feature”, you think of something new and exciting. This was quite the letdown.

The ad appears above the ruler, encouraging users to try Office, along with Word, Excel, and PowerPoint for free online. And while some may not see the ad as being an issue, others find it rather annoying. It’s just another way that Microsoft is trying to get their users to buy more of their products. Smart marketing? Maybe. But it goes to show that free doesn’t always mean free. There’s always a cost.

Source: Rafael Rivera Twitter

If you have any Windows 10 issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Reinstalling your Operating System

Sometimes, when all other attempts at troubleshooting your software issues have been depleted, your very last attempt may have to be reinstalling your operating system, or OS.

Reinstalling should be last resort, as it removes any, and all, data from your C drive. The C drive is your primary hard drive that stores your operating system, along with other files.

Clean Slate

Remember that completely uninstalling and reinstalling comes in the form of a clean slate – which means everything gets deleted. Do not forget to back up your files by going to the Start menu and typing in Backup Settings. From there, you can use Windows 10 feature, Back up using File History and use another drive to store anything you want on there.

According to Microsoft Support, here are a few ways you can reinstall Windows 10:

“There are three options that allow you to reset your PC. If you’ve tried just about everything else and your PC still isn’t running well, resetting it might fix the problem.

  • Option 1: Select Start  > Settings  > Update & Security  > Recovery. Under Reset this PC, select Get startedOpen Recovery settings.
  • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power  icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC.
  • Option 3: Select Start , then press and hold down the Shift key while you select the Power  icon > Restart to restart your computer into Recovery Mode. After your computer restarts, select Troubleshoot > Reset this PC.
  • Any of these three options will get you started, but once you’re in the process, follow the steps as they are presented to you. If none of the preceding three options work, you can use installation media to resinstall Windows 10.
Use installation media to reinstall Windows 10
  • If your PC won’t start at all, you can use installation media to do a clean install of Windows 10. Go to the Microsoft software download website, download the media creation tool, then use it to create installation media on a DVD or USB drive. 
  • From there, see Reinstall Windows 10 for more detailed steps.”

If you have any questions regarding operating systems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Windows Calculator Getting an Upgrade

Yesterday, Microsoft began the Windows 10 build 19546 for the Fast ring Insiders. This update will be correcting a handful of known issues, such as Task View and Outlook Search problems. But they’re also launching a beta version of an Indexer Diagnostics app. This app was designed, “to help enhance your understanding of the capabilities of search, as well as increase the troubleshooting ability and support for general Windows Search issues,” according to the Windows Blog. The big deal in this Windows 10 build, though, is the upgraded calculator.

Back in August of 2019, Windows updated their calculator by giving it the capability of allowing it to switch it to “Always on Top” mode. Now, build 19546 is showing Fast ring Insiders the new graphing feature.

“Today, we’re updating Windows Calculator for Insiders with a preview of our new graphing mode. Adding support for graphing is one of our top feature requests in Feedback Hub, and we’re excited to bring this feature to our users. Graphing capabilities are also essential for students who are beginning to explore linear algebra. With this feature, we hope to empower students to learn mathematics by improving their conceptual understanding and attitudes towards math.”

Brandon LeBlanc, Windows Insider Program

Note for Windows Insiders: The preview may carry bugs that can affect your device. To become part of the Windows Insiders Program and try out upcoming features before anyone else, sign up here!

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Windows 7 Support Ends Tomorrow

For those Microsoft users who still use Windows 7, tomorrow marks the end of support. It was announced on their blog back in March of 2019, and in an updated post, they stated this:

Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences. The specific end of support day for Windows 7 will be January 14, 2020. After that, technical assistance and software updates from Windows Update that help protect your PC will no longer be available for the product.

Source: Windows Blog

If you’re running an activated copy of Windows 7 or newer, and need Windows 10, head over to the Download Windows 10 website. From there, you’ll click on the Download tool now and Run, shown under the Create Windows 10 installation media header. Simply follow the directions. Once the upgrade is finished, you can go to Settings Update & Security – Activation. You should be able to see a Windows 10 digital license.

Microsoft urges users that in order to have the safest experience, to keep your computer updated to the newest operating system.

For help with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Personalize Your Windows Performance

Better Battery or Execution?

AMD and Intel users that use build 1709 – or newer – Windows 10 have quite the handy performance feature included in their system. And it can be customized to their liking.

This Windows power slider allows users to barter performance for better battery life, or vice versa. To access the slider, simply click on the battery icon on the lower right hand side of the screen. From there, you can easily slide the bar back and forth between best battery life and best performance.

According to Microsoft Docs, users can decide from four available modes:

Battery Saver: Helps conserve power, and prolong battery life, when the system is not connected to a power source. When battery saver is on, some Windows features are disabled, throttled, or behave differently. Screen brightness is also reduced. Battery Saver is only available on DC. To learn more, see Battery Saver.

Better Battery: Delivers longer battery life than the default settings on previous versions of Windows. Available on both AC and DC. In some cases, users will see this mode labeled Recommended, rather than Better Battery, in their slider UI.

Better Performance: Default slider mode that slightly favors performance over battery life and is appropriate for users who want to tradeoff power for better performance of their apps. Available on both AC and DC.

Best Performance: Favors performance over power and is targeted at users who want to tradeoff power for performance and responsiveness. Available on both AC and DC.

If you have any questions regarding Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

New Features coming in Spring 2020 Update

Windows 10 2004, also known as 20H1, is heavily in the works and being tested within the Windows Insiders Program. The November update was a small update, but this one is planning on including a handful of improvements and features.

The name ‘2004’ was made for this update, instead of 2003. Brandon LeBlanc, the Windows Blog manager wrote, “Eagle-eyed Windows Insiders will notice that that as of this build, 20H1 officially shows it is version 2004. We have chosen to use 2004 as the version to eliminate confusion with any past product names (such as Windows Server 2003).”

Cortana is getting an upgrade! With both a light and a dark mode, you can also communicate with the digital assistant. There are operational improvements all around as well.

The Optional Update feature will be a thing. Next Spring, new drivers will only give you an optional update, and be under the ‘View Optional Updates’ on the Windows Update tab.

In the Optional Features, you will be able to see any information on all installations, along with selecting/cancelling multiple ones.

For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Troubleshooting OneDrive Sync Issues on Windows 10

OneDrive is Windows 10’s ultimate cloud storage with an abundance of features. Storing your files, documents and other personal information has never been easier and safer.

But with some of the best systems also comes flaws. Sometimes, OneDrive runs into syncing issues – which in turn causes problems for users. Here are a few ways to try to fix it:

  1. Make sure that your OS is updated
  2. Double check your internet connection
  3. Free up OneDrive Space
  4. Reinstall the app

If all else fails, check your OneDrive account access. If you cannot login, contact support to address the concerns. You can sign up for OneDrive for free with up to 5 GB of storage.

For inquiries with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Windows 10 Mobile Drops Support

Starting tomorrow, December 10th, 2019, Windows 10 mobiles will see an end to their support.

Microsoft Support states, “Windows 10 Mobile, version 1709 (released October 2017) is the last release of Windows 10 Mobile and Microsoft will end support on December 10, 2019. The end of support date applies to all Windows 10 Mobile products, including Windows 10 Mobile and Windows 10 Mobile Enterprise.

Windows 10 Mobile users will no longer be eligible to receive new security updates, non-security hotfixes, free assisted support options or online technical content updates from Microsoft for free.”

They also share that although any programs from either third party or paid still have the ability to implement their own support, Microsoft Support will no longer be available. After Tuesday, they explain, “automatic or manual creation of new device backups for settings and some applications will continue for 3 months, ending March 10, 2020.  Some services including photo uploads and restoring a device from an existing device backup may continue to work for up to another 12 months from end of support.”

To see if you have a Windows Phone OS, follow the steps below:
  1. Settings
  2. System
  3. About
  4. Tap on More info

The information will show the Software and OS Build, which will show that it is a Windows 10 mobile device and operating system build 10.0.15254.

For any operating system inquiries you may have, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Windows 10 Expiration Scams Are a Thing

You may have received a warning pop-up.

Microsoft’s Windows 10 is one of cyber hackers favorite OS to imitate. With the large amount of users, the chance of someone falling for one of their scams is quite high. Many of the viruses look legit, as hackers tend to use the brand logos.

Recently, some Windows 10 users have received pop-ups on their computers. These raise warnings, stating that their Windows 10 license is expiring and that they should address the issue by calling a toll-free number.

What should you do?

First off, Windows 10 licenses that are normally pre-loaded onto the computer itself, never expire. Second, Windows wouldn’t share a toll-free number for you to call to buy a new license. Third, check the spelling. Always check the spelling. The majority of scams or viruses include a variety of spelling errors.

Windows Phone Scams

In addition to this information, Windows phone scams have started to spread to take advantage of users. So if you have a Windows phone, keep an eye out. According to AZCentral:

The scammers are trying leverage the news of Windows 7’s upcoming end of life in January and hope consumers running Windows 10 get confused when they call pretending to be a concerned Microsoft support person offering to help.

The scam is designed to convince you that you need to purchase a license renewal so that your computer won’t stop working. If you get this call, just hang up on them or feel free to have some fun with them and waste their time.

If you have any questions regarding Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.