Tag Archives: microsoft

Microsoft Pausing Certain Windows 10 Updates

Optional is out

Windows 10 updates are a crucial part of keeping your PC up to date on quality improvements and security. Beginning May of this year, Microsoft will not allow their updates to be optional. This is due to the Coronavirus pandemic.

Microsoft stated in their message center, “We have been evaluating the public health situation, and we understand this is impacting our customers. In response to these challenges we are prioritizing our focus on security updates. Starting in May 2020, we are pausing all optional non-security releases (C and D updates) for all supported versions of Windows client and server products (Windows 10, version 1909 down through Windows Server 2008 SP2).
There is no change to the monthly security updates (B release – Update Tuesday); these will continue as planned to ensure business continuity and to keep our customers protected and productive. “

Security patches will still be a thing, so Patch Tuesday will continue each month. This change is specifically for the optional updates. There’s no telling how long this will last, or how future large updates will be affected.

For inquiries about Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Microsoft Announces Changes to Office 365

There has been quite the demand for Office 365, so Microsoft had to step in to make temporary changes during the Coronavirus.

Since the outbreak, many companies have requested their employees to work from home remotely. This in turn has increased demand for Windows Tools, such as Office 365, OneNote, Streaming, and SharePoint, according to Windows Central. However, because this has occurred, Microsoft has had to lower the video resolution, deactivate any new video uploads, and restrict file attachment downloads to 100 MB.

ZDNet also includes the following specifics to the changes:

OneNote:
  • OneNote in Teams will be read-only for commercial tenants, excluding EDU. Users can go to OneNote for the web for editing.
  • Download size and sync frequency of file attachments have been changed
SharePoint:
  • We are rescheduling specific backend operations to regional evening and weekend business hours. Impacted capabilities include migration, DLP and delays in file management after uploading a new file, video or image.
  • Reduced video resolution for playback videos.
Stream:
  • People timeline has been disabled for newly uploaded videos. Pre-existing videos will not be impacted.
  •  Meeting recording video resolution adjusted to 720p

There’s no telling how long this change will last. Healthcare workers and government agencies will take Cloud priority with Microsoft.

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

The Importance of Multi Factor Authentication

Last month, the RSA had their security conference, and Microsoft shared quite the alarming statistic about user accounts.

They stated that while 95% of users are protected, there’s still 5% that remains compromised. This 5% is what hackers feed upon. And while 5% of users doesn’t seem like a big number, that rounds out to be around 1.2 million logins every month.

Not only that, but Microsoft engineers said that most, if not all, of these risked accounts are not using MFA, or multi-factor authentication. This system allows a lower risk of a possible compromise to your account – which is incredibly important to any personal information you may have stored. For Office 365 users, set up a 2-step verification here.

Using multi-factor authentication is one of the easiest and most effective ways to increase the security of your organization. It’s easier than it sounds – when you log in, multi-factor authentication means you’ll type a code from your phone to get access to Microsoft 365. This can prevent hackers from taking over if they know your password. Multi-factor authentication is also called 2-step verification. Individuals can add 2-step verification to most accounts easily, for example, to their Google or Microsoft accounts.

-Microsoft Docs

For help updating, restoring or dealing with any security issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Microsoft Edge Browser Blocks PUAs

Microsoft announced a handy feature yesterday for the new Microsoft Edge browser, allowing the users the option to block certain applications. This feature came after raising concerns from users who stated certain free applications come with baggage that could slow down their PC’s.

Potentially unwanted applications can make the user less productive, make the user’s machine less performant, and lead to a degraded Windows experience. Examples of PUA include software that creates extra advertisements, applications that mine cryptocurrency, applications that show offers for other software and applications that the AV industry considers having a poor reputation.

Microsoft Blog
PUA’s aren’t cancerous

Microsoft did state that PUA’s (or potentially unwanted applications) are not regarded as malware. Advertising, Trojan, and Marketing software are just a few categories considered as PUA’s. This browser feature is defaulted to be off, however you can turn it on easily in the browser settings. Here’s how:

  1. On the top right corner of the browser, click on the “ . . .
  2. Click on Settings
  3. Once there, go to Privacy and Services
  4. Scroll to the bottom to the Services header and click on Block potentially unwanted apps. This will turn on the feature

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Live Tiles Getting the Boot on Windows 10

Windows 10 users have claimed that the Live Tiles feature was one of the more useless ones to include in the current operating system.

However, there are rumors running around, saying that the Start Menu may be getting revamped. This also means that Live Tiles will quite possibly get the boot.

Live Tiles launched on the Windows 7 phone, and updated apps in real time. However, since Windows phones are now a thing of the past, Microsoft hasn’t updated Live Tiles on PCs. And doesn’t seem like there’s any plan to in the future.

If you have any Windows 10 questions, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960 or schedule an appointment at www.scottsdalecomputerrepairservice.net.

Windows 10 Update is Deleting Your Files

Windows 10 seems to have had a tough beginning of 2020. Updates left and right are causing a plethora of issues for users, and this most recent problem isn’t any better.

February 11, 2020 KB4532693 update has been apparently removing files off of their PC’s, according to the Microsoft Community. This in turn has caused it to revert back to its default settings. Many have shared that after uninstalling the update and resetting, their PC continued to develop problems.

One user wrote, “This update KB4532693 caused all the data on my laptop to be erased. Even after uninstalling the update, the laptop would not successfully boot. Then “Resetting” the laptop to factory settings while choosing to keep all personal data erased everything. EVERYTHING.” 

To uninstall KB4532693, Windows Latest says to follow these steps:
  1. Press Windows key + I to open the Settings app. Update & Security and then on Windows Update.
  2. Click on the ‘View update history’ button and then on ‘Uninstall updates’.
  3. You can now select the update you want to uninstall and click the ‘Uninstall’ button.

If you’re unable to uninstall the patch from the Settings app, you can also remove it from the command line using the WUSA tool. To do so, follow these steps:

  1. Open Windows Command prompt (cmd.exe).
  2. Run Command prompt as administrator
  3. Use the command wusa /uninstall /kb:4532693 /quiet

Not all PC’s were affected by this update. In fact, if you installed it and didn’t experience issues, there’s no need to do anything further. But if you have, make sure to use the steps above to correct it.

For inquiries with Microsoft updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

End of Service for Version 1809

If you have Windows 10 version 1809 on your PC, be sure to mark your calendars.

According to the Windows Support blog, version 1809 service will be expiring on May 12, 2020. “Every Windows product has a lifecycle,” Microsoft states. “The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

The editions who are affected by this are below:

For those utilizing the Enterprise and Education editions, service will end on May 11, 2021. Once the date has expired, Microsoft Support will encourage users to update their operating systems to the latest version of Windows 10. This is to assure your PC is getting the best security and performance.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

In Case You Don’t Know About Windows 10 S

Microsoft has always been about safety and performance when it comes to their Windows 10 operating system. Which is why back in May of 2017, they announced Windows 10 S.

Updated in 2018, and renamed as Windows 10 in S mode, this version allows your security to heighten while still receiving a similar experience of Windows. However, there are limitations within this mode. For example, S mode only allows the Microsoft Edge browser to be used. Reasoning behind this stems from the maximum security you’ll receive, as opposed to Firefox, Chrome, or other browsers.

“With Windows 10 in S mode, your favorite applications, such as Office, Evernote and Spotify, are available from the Microsoft Store where they’re Microsoft-verified for security. You can also feel secure when you’re online. Microsoft Edge, your default browser, gives you more protection against phishing and socially-engineered malware than Chrome or Firefox.”

Microsoft

Windows 10 in S mode also increases performance, as it allows a better and faster response time and overall wonderful experience. Processors that S mode will work on include Qualcomm Snapdragon, AMD and Intel. You can check to see if your PC has any of them by going to the Start Menu – Settings – System – About. Then, under the Device Specifications, you’ll see Processor, which will tell you which one you have.

To learn more about Windows 10 in S Mode, be sure to head on over to the Microsoft website and glance through their FAQ.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Notepad and Paint can be Uninstalled

With Windows 10 operating systems, Notepad and Paint were on the list of mandatory apps available on the PC. And with that came the impossibility of them being uninstalled. However, Microsoft is quickly changing that.

Windows 10 Insider Build 19551 includes an abundance of improvements, fixes and more. Future builds will be bring optional installations to both Notepad and Paint, among other apps, like Wordpad. Though they may be smaller MB in size than other apps – 6.58 MB for Paint and 6.24 MB for Wordpad – however, every bit of free space counts.

The Microsoft announced back in 2017 that Microsoft Paint (MS Paint) was going to be deprecated and removed in their next Creators Update. However last year, they announced that they reverted back to keeping it and added new features to the popular app.

This ‘optional’ feature is hoping to give Windows 10 users a little more control over what they have on their PC.

If you’re experiencing any Windows 10 or computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

WordPad Getting Office Web App Feature

Microsoft WordPad has been around since Windows 95. They haven’t done much in the realm of updating this particular app, considering its straightforward usage. WordPad was created to make easy text documents with little-to-no complexities.

However, according to Rafael Rivera on Twitter, “Microsoft WordPad is getting a new feature! An ad for Office web apps!” When you normally hear “feature”, you think of something new and exciting. This was quite the letdown.

The ad appears above the ruler, encouraging users to try Office, along with Word, Excel, and PowerPoint for free online. And while some may not see the ad as being an issue, others find it rather annoying. It’s just another way that Microsoft is trying to get their users to buy more of their products. Smart marketing? Maybe. But it goes to show that free doesn’t always mean free. There’s always a cost.

Source: Rafael Rivera Twitter

If you have any Windows 10 issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.