Monthly Archives: September 2020

Hackers in VPN’s

When it comes to security, VPN’s are of extreme importance. Virtual Private Networks, or VPN, keep data strictly secure between the internet and devices. It’s set up to lock down to keep any communication safe and protected.

However, cybercriminals are finding ways to weed their way into VPN’s to release malicious malware or viruses. They’re tricking users to install certain VPN’s with a package that allows hackers to sneak in and receive all of the information they need.

Just recently, Tech Radar shared an addressed issue from Trend Micro, stating, “the bundled application drops three components on a user’s system: the legitimate VPN installer, the malicious file (named Iscm.exe) that contains the backdoor and the application that serves as the runner of the malicious file (win.vbs).”

Backdoors are specifically designed to assist hackers to infiltrate the VPN without being noticed. This helps them take screenshots, install malicious data, and steal information.

It’s important to remember not to install any VPN’s without knowing for sure if the installer is completely legitimate. Always ask questions, when in doubt. If you don’t, it’s possible that the secured network will be compromised. This is a huge red flag for business VPN’s.

If you have any questions regarding VPN’s, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Computer Services – Smart & Safe Web Surfing Tips:

Karls Technology works hard not only to help fix any computer-related issues, but to advise users to properly utilize the software to avoid further troubles. Here are a few tips on Smart and Safe Web Surfing:


1) UPDATE your antivirus software, your web browser and your
operating system REGULARLY
2) Use STRONG PASSWORDS
3) Be SUSPICIOUS of emails, instant messages, files, graphics
and links from unknown senders, as they could be
contaminated with malware. BEWARE, as some websites and
pop-ups can infect your system with malicious content, as
well.
4) BACK UP – be sure to back up all the files that are of
importance and of personal value to you. Storing copies of all
your files will furthermore ensure that your data won’t be lost
in case your system crashes.

This article was previously posted on June 17, 2013, with some new, updated information.

For any computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Windows 10 Updates Are Optional

Microsoft is constantly busy keeping their Windows 10 operating system up to date with the latest and greatest features. Many of these updates include a handful of security features and improvements, necessary to protect your personal information. However, some of their updates are optional.

Optional updates can be quite handy to acquire for the best kind of experience. However, they’re not always needed for the vitality of your computer. And while they sometimes improve the software, they can also lead to detrimental issues.

Just recently, a Windows 10 update released with optional drivers updates. However, according to Tech Radar, these updates had been, “pushed to certain devices that are not registered with Microsoft’s Windows Insider Program.” In fact, they’re outdated.

If installed, these updated have the potential of affecting the functionality of the computer’s hardware. So if you are questioning whether or not you should be installing any optional updates, reach out to your local computer repair service for the best advice.

If you have any operating system update issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service. If you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Safari 14 Update Comes With Benefits

Safari is the lead, default browser on all Apple devices. This most recent update included many benefits and improvements to the browser.

The first one is the Privacy Report. This handy feature gives you a breakdown of any and all trackers attempting to profile. Safari, in this instance, blocks their intentions and sends you the report.

Secondly, they have enhanced the browser extension. There are a handful of new extensions available through Safari.

The new Start Page shows your Favorites, along with your recently viewed sites, Privacy Report and your Siri Suggestions. It also can be customized with a background image of your choice. Just click on the settings icon on the lower right corner of the Start Page and checkmark any of the options you’d like to see. Preloaded backgrounds are available as well. However, click the + button to choose your own.

Don’t forget to install the new update on your Mac. You can check to see if the update is available by clicking on System Preferences, and then Software Update.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

iOS 14 Has a Bug

Apple announced their iOS 14 update back in June, and it was released on September 16th. However, it comes with an unexpected bug, according to users.

The bug apparently resets to default Apple apps when the device is restarted. CNET stated on their blog that Apple was fully aware of the bug, and plan on taking care of the issue in the next update.

So if you prefer using other apps, like your browser or mail, simply go into your settings, scroll down until you see the browser or mail app, and change which one you’d rather acquire as your default.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Malicious Emails Could Cause Admin Issues

Microsoft Office’s years old defect has allowed hackers to create e-mails which could potentially wreak havoc. If you use Microsoft Office, keep reading!

According to NIST, “Microsoft Office 2007 Service Pack 3, Microsoft Office 2010 Service Pack 2, Microsoft Office 2013 Service Pack 1, and Microsoft Office 2016 allow an attacker to run arbitrary code in the context of the current user by failing to properly handle objects in memory, aka “Microsoft Office Memory Corruption Vulnerability”. This CVE ID is unique from CVE-2017-11884.”

If a certain account has the high admin control, and the hacker receive the privileges, it could be troublesome. That could potentially allow them to delete information, install just about anything, and give them access to any and all private information.

Make sure your antivirus is up to date on your computer to avoid any and all malicious cyber attacks. Also, remember that Windows 10 updates are only pushed through its operating system and not through e-mails.

If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Windows 10 Forces Edge Browser

Microsoft is always finding ways to keep Windows 10 up to date on the latest features and security. If you use the updated operating system, you may find their own browser, Edge, installed on your computer.

That’s because Microsoft is working hard to encourage their users to use Edge, instead of other browsers. Google Chrome has them beat, being the most used web browser.

Yes, Microsoft Edge has a handful of benefits when you use it, like importing your bookmarks from other browsers. If you’d rather not have Edge on your computer, you can uninstall it. However, Microsoft doesn’t make it easy. According to LifeHacker, “you can uninstall it from Windows 10 with some simple PowerShell wizardry.” They show you two ways to uninstall Edge.

Windows 10 will not break or mess up if you uninstall Edge, so no worries about that. It’s mostly just a hassle, so if it doesn’t bother you to have the browser on your computer, just leave it be.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

What is Linux and Why is it Popular?

Everyone knows about the Windows and Mac operating systems, as they are the most commonly used on computers. And while Linux has been heard of, not many people comprehend what all their operating system does.

So here’s the scoop:

Linux is an open-source OS. Open-source means that someone can change and monitor the system. This allows users, particularly programmers to directly access its operations and add or remove desired features, along with creating what they need. Security is a benefit, allowing the user to fix errors without requesting authorization.

“Should you have a problem on a Linux system, finding a solution online is much easier than on Windows or Mac. Instead of submitting support tickets and waiting days for a reply, there are many online forums — notably askubuntu.com —  providing support. Answers are quicker and more personalized. The Linux community as a whole has a great understanding of Linux, it is difficult to encounter a problem that can’t be solved.”

Source: Red and Black
Point of View

Linux at its core is very simplistic and barebones. It doesn’t assume anything about the way the machine will or will not be used. This leaves the user a LOT of freedom to install what they want, how they want. That’s why it makes a good platform for servers. Server installs don’t even have a GUI (like windows with a mouse and icons and such). Its all command line.

Not having a GUI running on top of everything keeps the hardware running at optimal speeds without wasting resources on things we don’t need running on there. Its also incredibly stable and will run darn near indefinitely (baring any hardware failures) without ever breaking or failing.

Should you make the switch?

If you prefer to have more freedom and control over your operating system, Linux might be a great idea to look into. Those interested in computer programming would also benefit from working through this operating system.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Blue Screen of Death Caused by Intel WIFI Drivers

If you have been experiencing the infamous Blue Screen of Death due to mobile hotspot connection, it may possibly be because of Intel.

Intel’s wireless drivers have caused a number of issues when attempting to watch an online video or when the Windows 10 hotspot is turned on. But thankfully, there is a fix for this issue.

According to MSPoweruser, a Microsoft tech blog, Intel has released an update to remove the bug. You can also find a list of adapters on their post.

“The best way to install the driver is to download Intel® Driver & Support Assistant which will make sure you have the right driver for your hardware, but if you are more hands-on you can download the package directly here.”

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Apple’s Event Doesn’t Involve iPhone

Apple made a special announcement, sharing it’s September Event coming up.

September 15th, Apple will live stream their event on their website at 10 am PDT. Their main focuses are the Apple Watch and iPad. Back in July, Apple stated that they were not sharing the new iPhone until October.

On their blog, MacRumors suggests, “If there’s no ‌iPhone‌, we could also see other rumored products like the first Arm-based Mac (which is rumored to be a 13-inch MacBook Pro), over-ear “AirPods Studio” headphones, AirTags, and a smaller HomePod, all of which have been rumored for a fall launch.”

Mark your calendars!

If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.