Don’t Download This Windows 11 Update

Last month, Microsoft announced the unveiling of their upgraded operating system (named Windows 11). Their live event, watched by millions of users, shared many exciting improvements.

With their exciting news, rumors have spread to allow users to download the unfinished, not-yet-announced Windows 11. The build leaked overseas, and Microsoft has expressed to users not to do so. On top of that, hackers have been busy taking advantage of this opportunity.

WindowsCentral states, “One attack utilizes a file by the name of “86307_windows 11 build 21996.1 x64 + activator.exe.” This 1.75GB file launches a program that looks like a Windows installation wizard. That’s an immediate red flag, as Windows updates go through the Settings app of a PC and don’t look like app installers.”

Source: The Verge

The reasoning is the same as when we caution against installing beta builds of other operating systems and test apps like Chrome Canary: Windows 11 is unfinished and unstable. The leaked Windows 11 is also technically unofficial, so if you install it and something breaks, Microsoft won’t help you fix it—and something will probably break considering how notoriously buggy official Windows Updates are.

Source: lifehacker

It’s also obvious as to why it would be a bad idea: because of the plethora of malware. If you were to download some type of unprepared software, it will give malicious opportunities to hackers. They can steal any personal information available.


For help troubleshooting Microsoft updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

What is Google Drive for Desktop?

Google made an announcement the first week of February about revamping their ways to sync Google Drive files to desktops. 

According to their Google Workspace blog, they state:

“Currently, we have two sync solutions available—Drive File Stream, which was built for business users, and Backup and Sync, which was built for consumer users. 
Some of our Google Workspace customers have deployed both sync solutions, which can be confusing for end users and challenging for IT departments to manage. To address this, we’re planning to unify these sync clients later in 2021, bringing the most used features from both Drive File Stream and Backup and Sync to all of our users.”

The name change for Drive File Stream is now Google Drive for desktop. Thankfully, there’s no actions required by the admins, and at this time is in beta preview mode. The name change isn’t the only thing coming out of this. You will be able to use your Google Drive to sync any of your available local folders. This change is for Windows 10 and macOS, version 45.

Image Source: Google

Note: Some macOS users report when upgrading from version 44 to 45 of Drive for desktop a “Keychain Not Found” error stating “A keychain cannot be found to store <key number>.” DO NOT click Reset to Defaults. Instead, click Cancel, quit Google Drive for desktop, and restart the application to resolve this issue.

Update: Some macOS 10.11 users reported compatibility issues when upgrading to 45.0.12.0. This issue has been resolved in 45.0.13.0 which was released to users on February 9, 2021.

Source: Google Support

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Slow Computer Could Be Because of Browsers

Browsing the internet has become one of the fastest way to gather information for personal and work use. It can, unfortunately cause problems to your computers performance.

That’s because browsing utilizes CPU and memory resources at multiple levels. Any kind of program being used can have an affect.

According to Mashable, “A single web page with video may use 20-30% of your CPU. A few of those, or any one more than 50%, will clearly affect performance. If the memory used by all of your browser processes combined exceeds one-half of your computer’s memory, your browser is likely affecting performance, too.”

Some browsers, such as Chrome, offer up handy tools in their Settings, sharing details about processes and possible culprits. Extensions added to your browser could also cause problems, and may have to be removed and added back on again.


For inquiries with slow computers, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Have You Tried Windows Security?

As the number of remote workers continue to climb, safety and security become even more of a priority to OS software. We as Microsoft users understand the basic necessity of keeping our PC safe. Windows 10 includes a built-in app, called Window Security to scan for viruses, along with firewall and network protection. 

In the US alone, data breaches fell to an estimated 1.1 billion in 2020. It is predicted, however, that the number of data breaches in the US will rise to over 1.4 billion in 2021. 

Source: Safety Detectives
Covered Options

To get the most out of Windows Security, click on the Start Menu and type in Windows Security in the search bar. Choose the first app option. You’ll find it covers all bases, providing:

  • Virus & threat protection
  • Account protection
  • Firewall & network protection
  • App & browser control
  • Device security
  • Device performance & health
  • Family options

From the Virus & threat protection tab, you can quickly scan your PC to find any possible threats.

Dynamic Lock

Windows 10 also provides a helpful little feature to assist those who are susceptible to forgetting to lock their home screen. When your Bluetooth, which must be linked to your computer, is out of range, the feature called Dynamic Lock automatically locks your device or PC. Find this feature by following the directions:

  1. Start Menu
  2. Settings
  3. Accounts
  4. Sign-in Options
  5. Dynamic Lock
  6. Check box “Allow Windows to automatically lock your device when you’re away”

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

What are Phishing Scams?

Phishing scams are online scams in which hackers attempt to trick users to give them personal credentials. This is usually done by means of e-mails.

These type of phishing scams look legit, as the e-mails contain similar information of the company they’re impersonating. The recipient may have an account with the business, like AOL or Google. 

Just recently, AOL fell victim with phishing scams. Some with AOL accounts received e-mails stating if they didn’t verify, their e-mails would be deleted within 3 days. If users ended up verifying, the scam would send the user to a login webpage and given the opportunity, could end up stealing their private information. 

“The email reportedly contains a link to an AOL phishing landing page that wouldn’t hold up under scrutiny by an alert user. The page displays a form asking users to enter their login details, before redirecting them to the standard AOL login page as the credentials make their way to the scammers.” 

source: techradar

Cybercriminals continue imitating businesses, becoming more knowledgeable and sneaky. According to the FTC, text message scammers are on the rise, attempting to convince people to click on links to receive statuses on package shipments from UPS and FedEx. They also state, “In 2020, the FTC got more than 2.2 million reports about fraud, with people telling us they lost nearly $3.3 billion.” 

FTC: How to report phishing scams
Protect yourself from phishing scams by doing the following:

-Try out Carbonite online backup solutions, which will protect your data regardless of any type of attack or problem. This can ensure your important files and data are backed up to a secure cloud storage. 

-Use 2-factor authentication, which gives an extra set of security.

-Do not click on any e-mail links that look suspicious. If you’re unsure as to who sent you the e-mail, double check their address to verify its authenticity.


If you’re experiencing any Windows 10 or computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service. If you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460

How to Screenshot by Tapping on iPhones

If you have an iPhone, you will want to try this feature out!

I just recently found out about this simple, yet wonderful feature on the iPhone. Screenshots can usually be taken by holding down the power button and the volume button simultaneously. It can be frustrating, however, if you don’t, as if not done properly you will just turn off the screen.

Here’s how you can screenshot by just tapping on your iPhone’s back:
  • Go to Settings
  • Scroll down to Accessibility
  • Under Physical and Motor, click on Touch
  • Scroll to the bottom and click on Back Tap

From there, you will find Double Tap and Triple Tap are your options. If you click on one, you’ll find a list of uses, such as Home Screen, Mute, Siri, among others. 

Click on Screenshot.

And there you have it. When you double tap (or triple tap, whichever one you chose), a shot of your screen will appear. Super easy and quick! Be sure to check out the list and see if any of them are worth utilizing with the back taps.

Note: I do have a case on my iPhone 12 Pro Max, and the double tap STILL DOES work. I’m unsure if it will work with all cases.


If you are having computer related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

How Many Screens of Death Are there?

In order for Microsoft developers and support to understand the urgency of different computer issues, color-coded screens of death appear. 

Most users who utilize Windows 10 have dealt with the ever-infamous Blue Screen of Death. However, there are a handful more of them out there. Screens of death often result in lost data and an action to restart your PC.

Here are just a few:

The Orange Screen of Death pops up when there are hardware issues occurring. If you use more than one monitor, or if the computer is attempting to turn on from its sleep, this color may show up.

Graphics drivers can cause a Red or White Screen of Death if it is malfunctioning. 

If users are included in the Windows Insiders program, they may come across a Green Screen of Death. This happens when errors in the testing phase occurs. It was said the Green was to distinguish between the Windows Insiders build and the updated release, in which it turns Blue.


If you have any computer related issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.

This blog post was from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Internet Explorer End of Support Statement

Confirmation is here. Microsoft announced the retirement of the Internet Explorer 11 desktop app.

Sean Lyndersay, a Microsoft blogger, stated the Microsoft Edge browser’s capabilities with security and experience exceeds Internet Explorer by far. It was important for change to occur to keep up with modernized technology, such as the ‘Chromium project’. This handles many of the popular browsers.

Implementing IE in with Edge gave users to utilize any apps or sites from the Edge browser. The shutdown for IE will be on June 15, 2022. Other Microsoft Apps will be ending support on August 17th, 2021.

Not only is Microsoft Edge a faster, more secure and more modern browsing experience than Internet Explorer. However, it is also able to address a key concern: compatibility for older, legacy websites and applications. 

Source: Windows Blog

If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

A Few Things to Remember about Windows 11

Last month, many speculations have circulated regarding the forthcoming Windows 11 update. Some speculated that Microsoft made it obvious that Windows 10 will be the final version. Others assumed that the software behemoth had something up its sleeve. This was a huge deal, considering the confusion surrounding the future of Windows. 

Here are a few things to remember about Windows 11, since its release date is set for the last quarter of the year. It’ll be an optional update, as opposed to mandatory. If you’d rather keep using Windows 10, end of support will show up in 2025.

Another thing to remember is that Windows 11 will not be available to everyone immediately.

Windows 11 will also begin rolling out as a free upgrade for Windows 10 users around the same time, though not everyone will be offered the update straight away.

Source: WindowsCentral

Your PC will need to meet certain minimum Windows 11’s requirements, such as 64GB drive and a 9″ display.

The display appears to have a fresh, trendy vibe with its more updated rounded edges and centered Start Menu. Let’s hope it’s a good sign for Microsoft.


For any Windows OS feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Offline Access Feature with Google Drive

If you use Google Drive for your cloud storage space, you’ll want to know about this handy feature!

What is cloud storage?

Unfortunately, hard drives can only hold so much data. Cloud storage enables you to keep data and files in a remote place that you can access through the internet or a dedicated private network connection. A third-party supplier maintains, protects, operates, and maintains the servers and infrastructure, as well as ensuring that you have access to the data should you need it.

With Google Drive, you can share your files easier and back those files up from a remote location. And if you have a Google account, it comes with 15 GB of free storage automatically. With the amount of remote workers since the pandemic, utilizing Google’s tools will help workloads run smoother.

This is where this Google Drive’s feature comes in handy.

Remote work can indeed be stressful. Google Drive includes an Offline Access feature for users to gain admission to their files and data without internet.

Need to work during your commute or other times when you’re not connected to the internet? No problem. Google Drive lets you access your files while you’re offline, and then it’ll sync your changes when you get back online. You’ll need to use the Chrome browser and be signed in to your Google account.

Source: cnet

In the Settings app of the Google Drive, simply check the box for “Create, open, and edit your recent Google Docs, Sheets, and Slides files on this device while offline.” It is encouraged for users not to click the box if it is a shared or public computer.


For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.