Tag Archives: computer tips

Receive Screenshot on your Mac without Floating Preview

Apple users! Heads up!

Have you ever taken a needed screenshot on your Mac only to see it temporarily in the lower corner of your desktop? This is just one of the many new features of macOS Mojave that pop up when you take a screenshot. And there is a simple remedy for it! Change your settings so that the file will go straight to your desktop with no floater.

  1. Press command + shift + 5
  2. Go to Options
  3. deselect Show Floating Thumbnail

How to take a screenshot on your Mac

  1. Press Shift + Command + 4
  2. Click and drag the area you want to screenshot.
  3. Your screenshot will be placed on your desktop. It will be listed as a png file.

For help with any Apple issues, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO, please call or text the local office at (720) 441-6460.

What if a Website Doesn’t Load?

Sometimes, the internet can be a frustrating thing to deal with, especially if the website doesn’t load. You may be welcomed with a “The connection has timed out” or 404 error will pop up. Or, you might find the black and white dinosaur mini game, while it reads “No internet”.

This can be confusing, as you think everything on your end should be working properly. Thankfully, there are a few ways you can troubleshoot this issue.

Turn it off, then on again

Computer techs are often quick to ask, “have you tried turning it off, then back on again?” And while that can be annoying, these techs swear by it. When computer issues arise, something as easy as shutting down your PC for a short time, then turning it back on alleviates the problem.

Add-Ons may be stopping a loading page

Certain browser add-ons you may hinder the loading process of a website. These can vary anywhere from anti-virus extensions to incorrect configurations. Try a different browser to see if you’re acquiring the same results. Also, a word of caution, if the extensions are causing the webpage to fail at loading, there may be a good reason for it. Often times, you can trust your add-ons to determine which websites are safe and which are not.

Try a ‘website down’ checker

Websites, such as “Is It Down Right Now?” will help double-check if you’re the only one experiencing loading problems. All you have to do is type in the URL and search. Within seconds, the results will show if anyone else is having trouble on that website as well.

Check a different device

It’s quite possible that the device you’re surfing the web on is having some technical difficulties. To test this, try using the browser on a different device and see if the same results appear.

PGMag states on their blog, “try visiting the site on another device, like your phone (connected to the same Wi-Fi network). If the site loads on your phone but not your computer, you can narrow down the problem to your PC. If the site doesn’t load on your phone when connected to Wi-Fi but loads when Wi-Fi is off, you’ll need to start digging around in your router’s settings—it’s possible the built-in security software, parental controls, firewall, or some other option is blocking your access.”

Stating the obvious

There are also options on the problematic webpage, which states:

  • checking the internet connection
  • checking the firewall and proxy
  • Run the Windows Network Diagnostic

These options give links, which will send you to the proper destination to run any diagnostics or check any connections.


If you ever have a computer-related issue, give us a call at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA, please call or text the local office at (678) 695-8120.

Get the Most out of your Shortcuts

Computers have evolved so much in the past several decades, and it still continues to improve to this day. You have the world at your fingertips. With the ability to search the internet for any and all questions, converse with anyone in the world, acquire all forms of jobs, the possibilities are endless with this wonderful piece of technology. And when you own one, you want to get the most out of it. Here are just a few Windows shortcuts that make life just a little bit easier:

If you are surfing the web and by a mere fluke, your mouse exits out of a tab you were needing. It can be frustrating, indeed, but CTRL + SHIFT + T will bring back the tab you accidentally closed. All is well again.

Extensions on your browsers are one of the best forms of utilization. Use 1Password to save all of the passwords in one place. You’ll even have to have a password for this Chrome extension. AdBlockPro is also a great one to avoid pesky ads. Check out more available entrepreneur-related extensions here:
https://www.fundera.com/blog/chrome-extensions

Snip And Sketch is a keyboard shortcut, allowing you to highlight what you want to save in the Print Screenshot Mode. START MENU ICON + SHIFT + S will start it. Then open the Paint application, right click, and paste. Voilà!

And speaking of “voilà”, you too can find the proper letters for foreign words (shown above). Look up the Character Map in the START MENU for foreign letters or symbols. It will also give you the keystroke: ALT+Numberpad on the bottom right corner of its window for quicker access. For example, the à is “ALT+0228“.

Open the Task Manager by clicking CTRL + ALT + DELETE. There, it can provide you with information on your memory, performance, open applications, etc.

Would you like to view information about your computer? To get right to it, go your System Settings by using the START MENU + PAUSE-BREAK shortcut.

Done with work for the day? Quickly lock your computer down with START MENU + L. This will automatically revert back to the “sign-in” screen.


If you have any questions about getting the most out of your computer or if your computer is having problems, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Thornton Computer Repair Service. If you need computer repair in Thornton, CO please call or text the local office at (720) 441-6460.

Delete Personal Information Properly When Selling Your Computer

This seems like a no-brainer when it comes to selling your computer, whether it be a PC or a Mac. No one wants any of their personal information compromised and fall into the hands of the wrong person.

But according to Kim Komando, a blogger named Josh Frantz spent roughly around $600 on different used devices for security research. What he found was absolutely startling.

“Frantz posted what he discovered on his rapid7 blog — and it was shocking! Of the 85 devices he bought, only two were correctly wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he was able to see email addresses, dates of birth, Social Security numbers and credit card numbers.”

Source: Kim Komando

If you are ready to sell any device you have, make sure you use apps, such as Eraser, or Permanent Eraser to delete any and all information that could easily be stolen. You can also look up apps in the App Store to give you options of which disk eraser works best for you.

These devices aren’t limited to just computers. Phones, printers, tablets and other electronic devices acquire certain information that you would not want leaked. Take the appropriate steps to remove the goods, so the goods don’t become tainted when you sell your device.


If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Widespread Computer Issues- Revisited

Back in 2013, we shared this blog post, explaining the most known issues in the computer world. This is simply a re-post, in hopes to remind users of a few computer issues and how to fix them.

What’s the strange WHIRRING NOISE coming from inside your PC? Most likely this is a sign of an overtaxed or dying FAN. Your fan may have come loose or may have become clogged with dirt and dust, decreasing its effectiveness and requiring it to work harder than it should have to. Thus, it is vital to clean out any dirt and debris that may obstruct the computer’s ventilation.

A non-functional fan can potentially cause OVERHEATING as well. All components of a computer demand appropriate and sufficient ventilation and cooling, as they generate heat during operation. When you are dealing with any kind of odd computer noise it is of utmost importance to perform a backup of all valuable, irreplaceable files saved on the system’s hard drive.

Although clicking sounds are the predominant, ominous indicators of a HARD DRIVE CRASH, failing to acknowledge other strange noises as a sign of a potentially serious issue could result in catastrophic data loss. There are many possible causes for hard drive failure, including overheating, faulty air filter, power surges, violent vibration, static electricity, mechanical failure and virus infection.

Your PC’s longevity is top priority!

If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Computer is Running Slow

Computer performance is quite important, especially since more and more people work remotely. So, if yours is running slower than normally, you may find one or more of these culprits.

Too many opened programs

Multiple programs running at the same time can cause issues to the speed of your computer. It results in a loss in processing power. To check this, open up the Task Manager app in the Start Menu. From there, you can end unnecessary tasks.

Outdated Windows Update

Microsoft releases Windows Updates to keep your computer running as smooth and securely as possible. If you’re running an outdated Windows version, search for Check for updates in your Settings.

You may have a virus

No one chooses to acquire viruses on their PC. Unfortunately, it happens often. Malware can cause computer performance to noticeably drop. Virus & threat protection is easily accessible in the Windows Security of the Settings app. This scans your PC and lets you know if any action is necessary.

Low Disk Space

Freeing up space on your PC will potentially boost the speed. Open Storage settings can be found under Storage in the Settings app. From there, you will be able to how much space you actually have.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Computer Issues Due to Internet

While browsing the internet, your device is continually downloading data, images, and occasionally additional applications, allowing you to fully utilize the web. Nonetheless, when accessing the Internet, it is critical to be conscious of both your privacy and your security. Every digital device that is linked to the Internet has the potential to be infected with obtrusive spyware (adware & malware) and phishing. Malicious software can be installed secretly on any computer without the owner’s knowledge.

Unfortunately, there are many Spyware traps on the Internet. Open an apparently innocent online page, click on a false hyperlink, a pop-up, or a clickable graphic, and you may have unintentionally opened the door to spyware-laden websites that jeopardize your web safety and privacy with just one click.

While adware, in its worst form, can cause your system to slow down and finally freeze owing to the junk it has amassed on your computer, malware and viruses can take you down a more perilous road. They can gain control of your device and do harmful operations on your computer such as modifying settings, gathering personal data, capturing keystrokes to steal passwords and other important information, stealing files, and spreading the virus via email to your contacts.

What can be done?

Firewalls and antivirus software are important precautions that each internet user should adopt since they are effective instruments against intrusive spyware. They will remove any problematic stuff identified on your machine.

Windows security baselines provide Microsoft-recommended security configurations which reduce Windows systems’ attack surface and increase the overall security posture of enterprise endpoints.

“A security baseline is a group of Microsoft-recommended configuration settings that explains their security impact,” as Microsoft explains. “These settings are based on feedback from Microsoft security engineering teams, product groups, partners, and customers.”

The Windows 10 21H2 security baseline is now available for download via the Microsoft Security Compliance Toolkit, and it includes Group Policy Object (GPO) backups and reports, the scripts needed to apply settings to the local GPO, as well as Policy Analyzer rules.

Source: Bleeping Computer

Whether you need diagnostics for your computer, virus removal or just advice on problems with your computer, Karls Technology Computer Repair is here to help!


For help updating, restoring, or dealing with any security issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Pembroke Pines Computer Repair Service. If you need computer repair in Pembroke, FL please call or text the local office at (754) 241-1655.

Computer Terminology To Know

When it comes to computers, it’s imperative to have a bit of knowledge of its terms and their meanings behind them. While there’s a plethora of hardware and software technology terms to fully comprehend computers as a whole, there are basic acronyms and words to help you better understand your computer. Here are a few:

URL, as we all know is simply a web address. But the acronym is known as Uniform Resource Locator. It can also be known as Universal Resource Locator.

SSH is known as Secure Shell. This protocol gives the administrator secure access and control over their servers over the internet. If unknown sources attempt to hack into the server, the code will jumble up to confuse the source.

ELI5 is an acronym in technology known as “Explain Like I’m 5”. It means to simplify certain complex topics.

BSOD, or Blue Screen of Death is an error that shows up on your monitor as a blue screen. This unfortunate error usually indicates your system has crashed.

IP Address is also known as Internet Protocol Address. This is a series of numbers which are identified to a local network or device. The identification connects to your online activities.

Cache/Cookies seem like intriguing terms for the computer world. They’re not harmful, but these files are created and saved by websites you visit. In addition, the websites can track visits. Thankfully, these cache/cookies can be cleared when certain issues ensue, such as pages not loading.

CPU is the Central Processing Unit that pertains to the memory and control of the computer. This hardware allows the user to utilize the programs and apps installed.

UI, or User Interface, can be applied to a visual display of a computer as a whole (monitor, keyboard, mouse, etc.). It can also mean apps and the internet and how users engage with those products and services.

VPN is also called Virtual Private Networking. This network allows users to acquire privacy while they’re online. It gives security and peace of mind when you are on a public Wi-Fi connection.

OS is known as the Operating System software. For example, Windows 10 and MacOS are both operating systems. The software connects with the hardware, keeping your PC working the best it can for you.

More terminology will be added throughout the year, so check back in!


For any computer related issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

How to Check All Storage Devices on your Computer

The Windows 10 May Update included many features, bug fixes, and more. One specific update was the Storage page only showing the main drive space, even if you have multiple drives.

But they can be easily found on the Storage page, under the More Storage Settings heading: View storage usage on other drives. Any detected drives will show up with your storage information.

Here’s how to get to it:

  1. Start Menu
  2. Settings
  3. Storage

On top of that, you can also click on each device to get a breakdown of what is taking up space. This can contain pictures, apps, games, documents, and more. Knowing this information can help you free up storage, so your computer will run better.


For help with space issues or any hard drive problem, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Computer Services – Smart & Safe Web Surfing Tips:

Karls Technology works hard not only to help fix any computer-related issues but to advise users to properly utilize the software to avoid further troubles. Here are a few tips on Smart and Safe Web Surfing:


1) UPDATE your antivirus software, your web browser and your
operating system REGULARLY
2) Use STRONG PASSWORDS
3) Be SUSPICIOUS of emails, instant messages, files, graphics
and links from unknown senders, as they could be
contaminated with malware. BEWARE, as some websites and
pop-ups can infect your system with malicious content, as
well.
4) BACK UP – be sure to back up all the files that are of
importance and of personal value to you. Storing copies of all
your files will furthermore ensure that your data won’t be lost
in case your system crashes.

This article was previously posted on June 17, 2013, with some new, updated information.

For any computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.