Tag Archives: computer tips

How Many Screens of Death Are there?

In order for Microsoft developers and support to understand the urgency of different computer issues, color-coded screens of death appear. 

Most users who utilize Windows 10 have dealt with the ever-infamous Blue Screen of Death. However, there are a handful more of them out there. Screens of death often result in lost data and an action to restart your PC.

Here are just a few:

The Orange Screen of Death pops up when there are hardware issues occurring. If you use more than one monitor, or if the computer is attempting to turn on from its sleep, this color may show up.

Graphics drivers can cause a Red or White Screen of Death if it is malfunctioning. 

If users are included in the Windows Insiders program, they may come across a Green Screen of Death. This happens when errors in the testing phase occurs. It was said the Green was to distinguish between the Windows Insiders build and the updated release, in which it turns Blue.


If you have any computer related issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.

This blog post was from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

What if Your Computer Won’t Shut Off

Figuring out what’s triggering your computer’s Windows shut down problem can be complicated at times. Frustration doesn’t even cover how you’re feeling. It could possibly be a software or hardware issue.

Regardless, there are a variety of solutions you can consider, and one of them will most certainly solve the problem.

The power button would not switch off a device to prevent it from being switched off incorrectly when it is running. If the machine is frozen or has other issues, press and hold the power button for 5 to 10 seconds without releasing it. This is what’s called the force shutdown routine.

Run Box

If you’d rather, another way is to utilize a certain command in the Run box as well. Follow the instructions below:

  1. Press the Windows + R keys
  2. Type in the following command: shutdown /s /f /t 0
  3. Click OK

This will immediately send your computer to shut-down mode. From there, you can just press the power button to turn it back on.

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

What if a Website Doesn’t Load?

Sometimes, the internet can be a frustrating thing to deal with, especially if the website doesn’t load. You may be welcomed with a “The connection has timed out” or 404 error will pop up. Or, you might find the black and white dinosaur mini game, while it reads “No internet”.

This can be confusing, as you think everything on your end should be working properly. Thankfully, there are a few ways you can troubleshoot this issue.

Turn it off, then on again

Computer techs are often quick to ask, “have you tried turning it off, then back on again?” And while that can be annoying, these techs swear by it. When computer issues arise, something as easy as shutting down your PC for a short time, then turning it back on alleviates the problem.

Add-Ons may be stopping a loading page

Certain browser add-ons you may hinder the loading process of a website. These can vary anywhere from anti-virus extensions to incorrect configurations. Try a different browser to see if you’re acquiring the same results. Also, a word of caution, if the extensions are causing the webpage to fail at loading, there may be a good reason for it. Often times, you can trust your add-ons to determine which websites are safe and which are not.

Try a ‘website down’ checker

Websites, such as “Is It Down Right Now?” will help double-check if you’re the only one experiencing loading problems. All you have to do is type in the URL and search. Within seconds, the results will show if anyone else is having trouble on that website as well.

Check a different device

It’s quite possible that the device you’re surfing the web on is having some technical difficulties. To test this, try using the browser on a different device and see if the same results appear.

PGMag states on their blog, “try visiting the site on another device, like your phone (connected to the same Wi-Fi network). If the site loads on your phone but not your computer, you can narrow down the problem to your PC. If the site doesn’t load on your phone when connected to Wi-Fi but loads when Wi-Fi is off, you’ll need to start digging around in your router’s settings—it’s possible the built-in security software, parental controls, firewall, or some other option is blocking your access.”

Stating the obvious

There are also options on the problematic webpage, which states:

  • checking the internet connection
  • checking the firewall and proxy
  • Run the Windows Network Diagnostic

These options give links, which will send you to the proper destination to run any diagnostics or check any connections.


For computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Widespread Computer Issues- Revisited

Back in 2013, we shared this blog post, explaining the most known issues in the computer world. This is simply a re-post, in hopes to remind users of a few computer issues and how to fix them.

What’s the strange WHIRRING NOISE coming from inside your PC? Most likely this is a sign of an overtaxed or dying FAN. Your fan may have come loose or may have become clogged with dirt and dust, decreasing its effectiveness and requiring it to work harder than it should have to. Thus, it is vital to clean out any dirt and debris that may obstruct the computer’s ventilation.

A non-functional fan can potentially cause OVERHEATING as well. All components of a computer demand appropriate and sufficient ventilation and cooling, as they generate heat during operation. When you are dealing with any kind of odd computer noise it is of utmost importance to perform a backup of all valuable, irreplaceable files saved on the system’s hard drive.

Although clicking sounds are the predominant, ominous indicators of a HARD DRIVE CRASH, failing to acknowledge other strange noises as a sign of a potentially serious issue could result in catastrophic data loss. There are many possible causes for hard drive failure, including overheating, faulty air filter, power surges, violent vibration, static electricity, mechanical failure and virus infection.

Your PC’s longevity is top priority!

If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

How to Utilize Safe Mode Properly

Before you can make use of Safe Mode, you need to understand the basics behind it.

Safe Mode is a secure and handy feature on Windows 10 that allows you to load the minimum interface of the operating system when there are issues occurring on the normal OS. You have the ability to figure out what is causing the malfunctions and fix them accordingly.

How to boot to Safe Mode in Windows 10

Digital Citizen, a tech blog, shares 8 methods on how to boot into Windows 10 Safe Mode. Instructions are easy to follow, and can assist you in troubleshooting PC issues.

The first one, using the “Shift +Restart” option while you’re on the Sign-In screen, seems like an easy way. This will give you the Troubleshoot option. As the admin, you’ll be able to enable Safe Mode and perform the revisions necessary to get your PC back to where it needs to be.

When I tried it on my Windows 10 computer, I didn’t see “Startup Settings” in my Advanced options. Some users may only find “See more recovery options”.

From there, you can enable Safe Mode and then fulfill the needed adjustments to get your computer back on track.

Using the Settings App

Troubleshooting and Recovery are options in the Settings app, under the Update & Security. From there, you can run a troubleshooter for recommendations.

There are plenty of ways that the above blog post shares to boot to Windows 10 Safe Mode. Be sure to read it to get the best option that works for you.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Magnifier Reading on Windows 10

Microsoft seems to be crossing their T’s and dotting their I’s with their variety of tools and applications to suit everyone’s needs. Physical limitations are no match.

One crucial tool available is the Magnifier, which aids those who are hard of seeing. It shows the text larger than normal, so it can be read more clearly. To utilize this tool, Microsoft Support shares how to do so:

To quickly turn on Magnifier, press the Windows logo key+Plus sign (+). To turn off Magnifier, press the Windows logo key+Esc. 

If you prefer using a mouse, select Start  Settings   Ease of Access   Magnifier   Turn on Magnifier

Source: Microsoft Support
Source: Windows Support

One other tool that works well with the Magnifier is the reader. Once the Magnifier feature is open, the cursor needs to be placed wherever the reading needs to begin. Click and hold control, alt and enter to begin the reading.

For help with any computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Scottsdale Computer Repair Service. If you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960.

Computer Services – Smart & Safe Web Surfing Tips:

Karls Technology works hard not only to help fix any computer-related issues, but to advise users to properly utilize the software to avoid further troubles. Here are a few tips on Smart and Safe Web Surfing:


1) UPDATE your antivirus software, your web browser and your
operating system REGULARLY
2) Use STRONG PASSWORDS
3) Be SUSPICIOUS of emails, instant messages, files, graphics
and links from unknown senders, as they could be
contaminated with malware. BEWARE, as some websites and
pop-ups can infect your system with malicious content, as
well.
4) BACK UP – be sure to back up all the files that are of
importance and of personal value to you. Storing copies of all
your files will furthermore ensure that your data won’t be lost
in case your system crashes.

This article was previously posted on June 17, 2013, with some new, updated information.

For any computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Firefox Update Fixes Crashes

Mozilla’s developer team has been hard at work updating Firefox after multiple reports of crashes.

Named 80.0.1, this update contains the correction of the browser crashing due to a GPU reset. And although these issues first began a few days ago, sources have stated that the GPU issues have occurred several months ago.

According to Mozilla’s release note, additional fixes included:
  • Fixed a performance regression when encountering new intermediate CA certificates (bug 1661543)
  • Fixed crashes possibly related to GPU resets (bug 1627616)
  • Fixed rendering on some sites using WebGL (bug 1659225)
  • Fixed the zoom-in keyboard shortcut on Japanese language builds (bug 1661895)
  • Fixed download issues related to extensions and cookies (bug 1655190)

Once the browser update is complete on your PC, it’s recommended you restart Firefox to finalize the changes in it’s entirety.

If you don’t have Firefox, you can simply download the newest version of Firefox on their website.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Using the Calendar App Quickly

Accessible through the Taskbar

It’s no secret that Windows 10 holds quite the efficient Calendar app, which helps you remember important dates. But did you know you can quickly access it to create events without even opening the app? Here’s how:

  1. From your Taskbar, you’ll find the date and time. Click on it.
  2. Pick the date you’re needing to add an event to
  3. Enter in the necessary information
  4. Save it.

Once saved, the event will show up to all of your devices through your Calendar app. It’s so convenient.

If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Fort Worth Computer Repair Service. If you need computer repair in Fort Worth, TX, please call the local office at (817) 756-6008.

Delete Personal Information Properly When Selling Your Computer

This seems like a no-brainer when it comes to selling your computer, whether it be a PC or a Mac. No one wants any of their personal information compromised and fall into the hands of the wrong person.

But according to Kim Komando, a blogger named Josh Frantz spent roughly around $600 on different used devices for security research. What he found was absolutely startling.

“Frantz posted what he discovered on his rapid7 blog — and it was shocking! Of the 85 devices he bought, only two were correctly wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he was able to see email addresses, dates of birth, Social Security numbers and credit card numbers.”

Source: Kim Komando

If you are ready to sell any device you have, make sure you use apps, such as Eraser, or Permanent Eraser to delete any and all information that could easily be stolen. You can also look up apps in the App Store to give you options of which disk eraser works best for you.

These devices aren’t limited to just computers. Phones, printers, tablets and other electronic devices acquire certain information that you would not want leaked. Take the appropriate steps to remove the goods, so the goods don’t become tainted when you sell your device.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.