Monthly Archives: August 2020

Delete Personal Information Properly When Selling Your Computer

This seems like a no-brainer when it comes to selling your computer, whether it be a PC or a Mac. No one wants any of their personal information compromised and fall into the hands of the wrong person.

But according to Kim Komando, a blogger named Josh Frantz spent roughly around $600 on different used devices for security research. What he found was absolutely startling.

“Frantz posted what he discovered on his rapid7 blog — and it was shocking! Of the 85 devices he bought, only two were correctly wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he was able to see email addresses, dates of birth, Social Security numbers and credit card numbers.”

Source: Kim Komando

If you are ready to sell any device you have, make sure you use apps, such as Eraser, or Permanent Eraser to delete any and all information that could easily be stolen. You can also look up apps in the App Store to give you options of which disk eraser works best for you.

These devices aren’t limited to just computers. Phones, printers, tablets and other electronic devices acquire certain information that you would not want leaked. Take the appropriate steps to remove the goods, so the goods don’t become tainted when you sell your device.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Use Offload on iPhone to Increase Storage

Depending on how much GB you have on your iPhone, storage can be a nuisance. You can spend all day figuring out which apps you don’t use regularly, delete the ones that don’t matter, or you can enable Offload.

Offload is a key feature on the iPhone, allowing any unused apps to be removed once storage is low.

To enable this great feature, follow the steps below:
  1. Go to Settings
  2. Click on General
  3. Scroll to iPhone Storage
  4. Click on Enable Offload Unused Apps

You can also find it in the iTunes & App Stores from the Settings list. Just enable the Offload Unused Apps by moving the toggle to the right.

It states that your data, along with any information will be saved with the enabling process. This will allow you to download with the app again without the data being reset.

9to5 Mac shares, “While it seems that the feature is off by default, we’ve heard from some users that they found it turned on without them manually doing so. With this feature, apps are deleted, but not removed from your Home screen. It simply shows a cloud icon next to the name, indicating that it has been removed.”

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Internet Explorer Support Ending in 2021

Microsoft announced last week that Internet Explorer and its online service support will be ending on August 17th, 2021. This also comes with support ending for Legacy Edge on March 9th, 2021.

This will give enough time for businesses to transition to a new browser, such as the new version of Edge.

Apparently, ending support for Internet Explorer has been in the work over the years. The Verge, a tech news outlet, says, “The company first unveiled its new Edge browser back in 2015, codenamed at the time Project Spartan. It was the beginning of the end for the Internet Explorer brand. Microsoft has since labeled Internet Explorer a “compatibility solution” rather than a browser and encouraged businesses to stop using the aging browser.”

Legacy Edge

After the support date arrives, no security updates will be available for either Internet Explorer or Legacy Edge.

For any computer inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Great Ways to Utilize Google Maps

Get somewhere fast and efficiently!

Back in the 90’s and 2000’s, the best way to find ways around cities and states were with physical, folded maps. Because of evolving technology, map apps, like Google Maps, have allowed users to acquire accurate directions to wherever they need to go. There are plenty of benefits, and are easy to utilize.

Saved Tab

Google has been working diligently on their maps app to give the best possible experience to users. One of the ways you can get the most out of it is to use their Saved tab. You can now save any destinations for easy access. This allows you to quickly go back and get an address you need.

On their blog, Google shares, “When you have a lot of saved places in your current area, it can be challenging to quickly figure out which is which and where to go. When location permission is enabled, you can see all your nearby saved places sorted by distance and arranged in a carousel for easy browsing to make your next decision a breeze.”

Map Accuracy

One of the great perks about Google maps is the accuracy and detail of the maps. Sujoy Banerjee, the Product Manager of Google Maps states, “Google Maps has high-definition satellite imagery for over 98 percent of the world’s population. With a new color-mapping algorithmic technique, we’re able to take this imagery and translate it into an even more comprehensive, vibrant map of an area at global scale.”

Their newest update includes a distinct view of the earth, with over 200 regions available. This adds color-coded visuals to determine what is grass, mountains, water, and other earthly landscapes.

Platforms

You can find Google Maps on Android and iOS. So no matter what kind of phone you have, this map will be able to help you where you need to go. You can even get ETA’s and accurate directions from you Apple Watch, which is a nice perk.

For inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Firefox Browser got Quite the Update for Android

Available today in Europe, and available in the U.S. on the 27th, Mozilla announced an upgraded Firefox Android browser. Called the Firefox Daylight, because it begins a fresh new start for Android users, Mozilla wanted to deliver a better experience within the browser.

According to CNet, few parts of the Firefox browser improvements include:

  • “Daylight opens web pages about 10% faster than the previous version. It’s also more responsive when you’re scrolling or tapping.
  • It has new privacy muscle in the form of Mozilla’s Enhanced Tracking Protection, designed to block advertisers and publishers from logging your online behavior.
  • The new version features Tab collections that lets you organize sets of tabs into a named group that you can open in bulk later.
  • Daylight adds Mozilla’s list of recommended extensions, which are add-ons that let you customize the browser, making it easier to find ones that are safe and useful.”

Other features include a light and dark theme option, so users can use what works best for them.

Blink

Google’s mobile engine is named Blink, while Mozilla’s engine is called GeckoView. This gives Mozilla an advantage, should there be any security problems with Blink. Thankfully, Firefox Daylight will not be affected in the least.

This whole update was a huge effort to increase user numbers. In 2017, Mozilla released Firefox Quantum. However, their numbers decreased from 250 million to 208 million since, losing users to Google Chrome. Here’s to hoping this new mobile browser helps.

For inquiries about mobile browsers, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Hackers Believe to Steal Ad Revenue on iOS

It’s no known secret that hackers are finding any way possible to insert malicious code to invade privacy and steal important information from potential victims. Synk, a software security business, shared a Chinese mobile ad vulnerability in iOS, implicating they were committing fraud through ads. They stated the following:

“We have identified that mintegral iOS SDK versions 5.5.1 and above contain malicious functionality which leads to information leakage. In simple terms the SDK is spying on user link clicking, and network activity within the affected apps. The spying occurs even if the SDK was not enabled by the developer or the ad mediation platform.”

Source: Synk Press Kit

The statements show that SDK makes iOS think that a different ad is being clicked on, therefore the ad revenue is being sent elsewhere instead of the actual business of the ad. The Chinese mobile ad, called Mintegral has stated it has been cooperating with Apple, while maintaining their innocence in the attack to steal information and ad revenue.

This vicious intended code seems to only have been seen on iOS and not on Android just yet. The first code was seen over a year ago, in July 2019.

For inquiries about vulnerabilities, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Goodyear Computer Repair Service, if you need computer repair in Goodyear, Arizona please call or text the local office at (623) 295-2645.

Benefits of Keeping your Computer Up to Date

Whether you have Windows, Apple, or any other kind of operating system, it’s extremely important to keep your computer up to date. There are a handful of benefits that safely secures any and all parts of it. Here are just a few of them:

Malware

Hackers are constantly on the move, doing anything possible to intrude in on personal computers to steal as much information as possible. Updates quickly add more protection to any personal information, such as passwords and banking credentials, to avoid any kind of viruses or malware.

Two-factor authentication is highly encouraged to keep PC’s safe. Microsoft Docs shared a statement for an upcoming update, saying, “Windows Defender System Guard enables an even higher level of System Management Mode (SMM) Firmware Protection that goes beyond checking the OS memory and secrets to additional resources like registers and IO.

With this improvement, the OS can detect a higher level of SMM compliance, enabling devices to be even more hardened against SMM exploits and vulnerabilities. This feature is forward-looking and currently requires new hardware available soon.”

Quick Fixes

Often times, smaller updates include a handful of fixes due to an improper update that could lead to issues like the blue screen of death. The Windows Community forum shares hundreds of issue inquiries that also adds simple fixes to alleviate flaws in the system.

Improvements

Software companies are always working on ways to improve users’ experience on their operating systems. These improvements lead to new features and updates to older applications. It helps to modernize the computer world on a constant basis.

Cortana has currently been updated to enhance experience, and it’s tightly secured so you have to log in to use it.

For inquiries with PC updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Microsoft Edge May Slow Computer Down

If you’re noticing your computer slowing down, the possible reason behind it may be the Microsoft Edge browser.

A Microsoft Community user shared an issue, stating, “I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay. I attempted to uninstall the update however windows tells me that it is required and cannot be removed.”

Its said that the Edge browser team already knows about this issue and is currently fixing it. They also are requesting feedback on issues such as this by going to the Feedback Hub in the Start Menu. An advisor on the thread encourages users to uninstall the KB 4559309 update to alleviate the issue.

For computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Aurora Computer Repair Service, if you need computer repair in Aurora, Colorado, please call or text the local office at (720) 441-6460.