Tag Archives: Apple

Using iPad as Second Monitor

Apple’s operating system incorporates a number of handy attributes throughout all of their devices. One in particular allows iPads to be used as a second monitor.

Named Sidecar, this feature has the ability to either act as a second monitor or a mirror. Be certain both your iPad and your Mac are on the same WIFI.

“If you’re using macOS Catalina, click the AirPlay icon  in the menu bar, then choose your iPad from the menu. (If you don’t see the AirPlay icon, choose Apple menu  > System Preferences, click Displays, and select “Show mirroring options in the menu bar when available”.)”

Source: Apple Support

For inquiries or help with any Apple brand products, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

macOS Update to Fix USB-C Hub Issues

Apple issued an update on macOS to fix a USB-C problem with MacBook Pro and MacBook Air.

According to Apple Support, it states, “macOS Big Sur 11.2.2 prevents MacBook Pro (2019 or later) and MacBook Air (2020 or later) models from incurring damage when they are connected to certain third-party, non-compliant powered USB-C hubs and docks.”

Newer MacBooks are seemingly becoming unresponsive when third-party USB-C hubs are connected to the laptop. This particular Big Sur OS update will improve this case.

It’s encouraged to download and install this update to be safe. You can find the the Software Update under System Preferences.


If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Tucson Computer Repair Service. If you need computer repair in Tucson, AZ, please call the local office at (520) 526-9940.

Some MacBook Pros Aren’t Charging

If you have a 2016 or 2017 MacBook Pro, this issue may pertain to you.

Apparently, some MacBooks aren’t charging past 1%, which is quite the dilemma. macOS Big Sur released an update just recently, encouraging all users to install it as a precaution. This one battery-related issue affects a small percentage of users acquiring a 2016 or 2017 MacBook Pro.

Apple Support stated, “A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.

The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue.

Thankfully, if you fall under those experiencing battery issues, Apple says you can contact them. They will verify if your computer is eligible to receive a new battery replacement for free.

The MacBook Pros are listed below:

MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)

MacBook Pro (15-­inch, 2016)

MacBook Pro (15-­inch, 2017)

Source: Apple Support

If you are having issues with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Special Apple Event November 10

Apple announced recently of a special “One more thing” event occurring on November 10th at 10 am PST.

Although there seems to be no information on what it would entail on their Apple Events website, it seems it may be focusing on Apple Silicon Macs.

9to5Mac says on their website, “This November event is expected to focus on the upcoming transition to Apple Silicon in the Mac lineup, with Apple having promised its first Apple Silicon machine would come before the end of the year. The “One more thing” tagline is a classic Apple reference from previous keynotes.”

The Apple Silicon is the new Apple processor. It was announced at WWDC earlier this year, stating it’s switch from Intel processors. The Silicon was said to be released sometime in 2020. This event should be it. You can watch it on Apple’s website next Tuesday.

For inquiries with Apple, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

iOS 14 Has a Bug

Apple announced their iOS 14 update back in June, and it was released on September 16th. However, it comes with an unexpected bug, according to users.

The bug apparently resets to default Apple apps when the device is restarted. CNET stated on their blog that Apple was fully aware of the bug, and plan on taking care of the issue in the next update.

So if you prefer using other apps, like your browser or mail, simply go into your settings, scroll down until you see the browser or mail app, and change which one you’d rather acquire as your default.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Apple’s Event Doesn’t Involve iPhone

Apple made a special announcement, sharing it’s September Event coming up.

September 15th, Apple will live stream their event on their website at 10 am PDT. Their main focuses are the Apple Watch and iPad. Back in July, Apple stated that they were not sharing the new iPhone until October.

On their blog, MacRumors suggests, “If there’s no ‌iPhone‌, we could also see other rumored products like the first Arm-based Mac (which is rumored to be a 13-inch MacBook Pro), over-ear “AirPods Studio” headphones, AirTags, and a smaller HomePod, all of which have been rumored for a fall launch.”

Mark your calendars!

If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

AirTags from Apple Available Soon

It’s rumored that the new Apple AirTags will be available sometime in October. These AirTags are similar to the Tile tags, in which they have built-in bluetooth to track devices or other important items if lost.

MacRumors shares that the Airtags will also come with the ever paramount ultra-wideband support.

“The rumored ultra-wideband support is worth noting because it’s going to let iPhones with a U1 chip (the iPhone 11, 11 Pro, and 11 Pro Max) track positioning with more accuracy than Bluetooth alone. If you lose your keys down the couch cushion, for example, the ‌iPhone‌ should be able to lead you right to them.”

Source: EverythingApplePro

It isn’t said how they will be able to attach to the items. Tile tags mostly use rings to attach to key rings. AirTags could easily use adhesives, as well as rings.

There’s so much more to the AirTags, but Apple has seemed to keep quiet about most of it. Any information found about them has seemed to leak to different sources, but without Apple’s official statements, it’s all speculation.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

iOS 13.7 opts-in COVID Notifications

iPhone users can now opt-in to COVID notifications on their phone.

Tuesday, Apple pushed out the iOS 13.7 update, including additional assistance in the new COVID-19 tracking system. What’s wonderful about this feature is there’s no app download needed to access the information.

According to the software update, “System availability depends on support from your local public health authority.” Several iPhone users have shared concerns about the company stealing data or other personal information.

However, Apple states, “Your iPhone is not collecting or sharing exposure notification data with anyone. If you turn on Exposure Notifications, information related to your exposures can only be shared with your permission.”

Source: Apple

Simply go to Settings, scroll down and you’ll find Exposure Notifications. From there, you have the option of turning it on, along with receiving Availability Alerts. In order to use Availability Alerts, you will have to have Location Services turned on.

You can go to Apple’s COVID tracking website to learn more information.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Delete Personal Information Properly When Selling Your Computer

This seems like a no-brainer when it comes to selling your computer, whether it be a PC or a Mac. No one wants any of their personal information compromised and fall into the hands of the wrong person.

But according to Kim Komando, a blogger named Josh Frantz spent roughly around $600 on different used devices for security research. What he found was absolutely startling.

“Frantz posted what he discovered on his rapid7 blog — and it was shocking! Of the 85 devices he bought, only two were correctly wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he was able to see email addresses, dates of birth, Social Security numbers and credit card numbers.”

Source: Kim Komando

If you are ready to sell any device you have, make sure you use apps, such as Eraser, or Permanent Eraser to delete any and all information that could easily be stolen. You can also look up apps in the App Store to give you options of which disk eraser works best for you.

These devices aren’t limited to just computers. Phones, printers, tablets and other electronic devices acquire certain information that you would not want leaked. Take the appropriate steps to remove the goods, so the goods don’t become tainted when you sell your device.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Use Offload on iPhone to Increase Storage

Depending on how much GB you have on your iPhone, storage can be a nuisance. You can spend all day figuring out which apps you don’t use regularly, delete the ones that don’t matter, or you can enable Offload.

Offload is a key feature on the iPhone, allowing any unused apps to be removed once storage is low.

To enable this great feature, follow the steps below:
  1. Go to Settings
  2. Click on General
  3. Scroll to iPhone Storage
  4. Click on Enable Offload Unused Apps

You can also find it in the iTunes & App Stores from the Settings list. Just enable the Offload Unused Apps by moving the toggle to the right.

It states that your data, along with any information will be saved with the enabling process. This will allow you to download with the app again without the data being reset.

9to5 Mac shares, “While it seems that the feature is off by default, we’ve heard from some users that they found it turned on without them manually doing so. With this feature, apps are deleted, but not removed from your Home screen. It simply shows a cloud icon next to the name, indicating that it has been removed.”

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.