Tag Archives: Apple

Software Device to Unlock iPhones

Although this device is affiliated with law enforcement, it still acquires a security threat concern.

Founded in 2016, the company Grayshift created a device that had the ability to unlock iPhones. And those who really know about Apple’s products know how difficult it can be to hack into their phones. They spend millions of dollars focusing on security measures to make their products uncrackable. Their vulnerability is quite low.

However, Grayshift’s device, called GrayKey allows law enforcement to unlock iPhones easily. This raised concerns for iPhone users globally, as this device could fall into the wrong hands. In 2018, Grayshift added a “Request Access” form to fill out on their website. It states, “GrayKey is not for everyone. We kindly request that you tell us a bit about yourself and your organization.” This lowers the chances of hackers getting their hands on their device and causing problems. Police departments then have to sign a non-disclosure agreement.

And according to NBC News, the software that Grayshift implements for the police is called Hide UI, and “can track a suspect’s passcode when it’s entered into a phone, according to two people in law enforcement, who asked not to be named out of fear of violating non-disclosure agreements.”

Those NDAs have helped keep Hide UI a secret. Because of the lack of public scrutiny of the feature as well as its covert behavior, defense attorneys, forensic experts and civil liberties advocates are concerned that Hide UI could be used without giving owners the due process of law, such as a warrant.

Source: NBC News

On top of Grayshift’s security, the price tag for a GrayKey is quite hefty. They include two options, a $15k one and a $30k. The first one requires internet access and has limitations, and the second one can work offline and limitless.

Source: Malwarebytes LABS Blog

Unfortunately with all of the new technology coming out, there are definite rip offs of these kinds of devices. You can buy them just about anywhere, and the cost is more affordable. It’s possible they’re not as potent as the GrayKey. But unlike the GrayKey, which at the moment is believed to only be available to law enforcement, the other devices are available to anyone.

An iPhone typically contains all manner of sensitive information: account credentials, names and phone numbers, email messages, text messages, banking account information, even credit card numbers or social security numbers. All of this information, even the most seemingly innocuous, has value on the black market, and can be used to steal your identity, access your online accounts, and steal your money.

The existence of the GrayKey isn’t hugely surprising, nor is it a sign that the sky is falling. However, it does mean that an iPhone’s security cannot be ensured if it falls into a third party’s hands.

Source: Malwarebytes LABS Blog

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

COVID-19 Tracker Apps Available

Many people in the US are still concerned about the pandemic, especially since starting next month, nonessential businesses will begin to open back up. Federal and local governments are working to ensure transparency with the Coronavirus, along with large tech corporations.

Google and Apple are currently in the works for a Bluetooth-based app to trace COVID-19 exposures. And there are apps included in the iOS App Store for worldwide coronavirus exposure data. According to the Electronic Frontier Foundation, or EFF, they are, “undertaking an unprecedented team effort to build a system for Androids and iPhones to interoperate in the name of technology-assisted COVID-19 contact tracing.”

Bing also brings a COVID-19 tracker to the Microsoft App Store. This app shares news about the coronavirus along with dependable information from your local Department of Health. It includes an overview of cases in multiple regions and shares Testing Centers in your local counties.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Apple’s New iPhone SE – Cheaper, But Worth It

This month, Apple announced a brand new iPhone SE to their line of devices. This one comes at a low cost of $399, but the features behind it are outstanding. Its definitely worth looking into if you still have an earlier model.

According to MacRumors, “iPhone users who have held on to their iPhone 6, 6s, 7, 8, or even an earlier phone for size preference or cost purposes should take a good look at the iPhone SE because it offers solid hardware at an affordable price, and it is a significant upgrade over older iPhones.”

The new iPhone SE looks identical to the iPhone 8 and has a glass casing. The display is 4.7 inches, comes with a 12 mp camera, and the Home button is solid but has haptic feedback. This technology is similarly seen in earlier versions of iPhones with Touch ID.

There is no headphone jack on the new iPhone SE, so blue-tooth earbuds are a necessity if you choose to upgrade. Or you can use an adapter to connect to the lightning port if you prefer wired earbuds.

Source: Apple.com Newsroom
Other features include:
  • Water-Resistant
  • A13 bionic chip
  • Quick charging
  • Long battery life
  • 4 year iOS support

So, long story short, this iPhone is a great upgrade if you have an older device. It has plenty of storage options (though you may just a little bit more for larger storage), has plenty of useful features, and is affordable.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

MacOS New Battery Life Feature

MacBooks are getting a game-changer with their battery life. Apple is currently in the works with Catalina 10.15.5. This update will include an awesome feature called Battery Health Management.

According to SixColors, this particular feature will be available on 2016 MacBook Pros, along with Retina MacBook Airs.

The feature works by analyzing the temperature of the battery over time, as well as the charging pattern the laptop has experienced—in other words, does the laptop frequently get drained most of the way and then recharged fully, or is it mostly kept full and plugged in? In the latter case, Battery Health Management is more likely to stop a bit short of full capacity in order to extend the battery’s long-term lifespan. (All charging data is kept private on the MacBook unless the Mac has been opted in to share anonymous analytics data with Apple.)

Source: SixColors.com

Leaving your Macbook, or any other laptop for that matter, on the charger after it’s hit 100% can dramatically harm the battery life. Apple continues to work its magic on extending its batteries as long as possible. This upcoming feature will be the default option to all Macbooks. However, this will also be an option. You’ll have the ability to select which battery life option according to your liking.

It’s possible to get anywhere from 8-13 hours of battery life on a single use, depending on what you do on your laptop.

If you are needing assistance with any MacOS issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Apple Stores are Closed until May 2020

Apple stores will remain closed for the U.S., Apple announced. Deirdre O’Brien, the Apple Senior Vice President of Retail and People shared this to workers in response to the Coronavirus pandemic.

According to Bloomberg.com, she stated that Apple will continue to, “monitor local conditions for every Apple facility on a daily basis” and that the company will make “reopening decisions on the basis of thorough, thoughtful reviews and the latest guidance from local governments and public health experts.”

Around 270 total stores nationwide are affected by the closing. However, work-from-home will continue to stay in tact until stores get the go to open their doors again.

Earlier last month, O’Brien had mentioned that stores could open as early as the beginning of April. Because of how heavy the U.S. has been hit with the pandemic, the decision was changed and extended.

For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Tech Companies Donating to Health Workers

Worldwide companies are banding together to help the healthcare professionals with supplies for the pandemic.

Tech companies are pitching in to help with the Coronavirus pandemic. According to Cnet, Intel and Apple have supplied millions of masks for those in the healthcare industry to help the fight against COVID-19.

“We will donate masks, gloves, face shields and other gear that we have sourced from our factory stock and emergency supplies, and we’ll continue to look for additional sources of personal protective equipment that we can source and donate as quickly as possible to meet our commitment of more than a million items,” said the director of Global Public Affairs for Intel in a press release yesterday.

The Trump administration announced Apple’s plans to contribute to the cause as well. 2 million industrial masks were committed by Apple to assist healthcare workers to avoid the spread of this virus. Tim Cook, the CEO of Apple also tweeted throughout the week that they were pledging $15 million during this troubling time. This assistance included a large amount of medical supplies to Italy. Facebook has also added to this donation with 750,000 masks.

For help with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Possible Future Features for iOS and MacOS

According to MacRumors, Apple is in the process of working on certain features for your messages. It’s possible that this could end up in the upcoming iOS and MacOS software update.

The first feature would allow you to tag your friends in messages. When you use the @ sign, you could choose from your friends list in group chats. This tagging component can also be seen in Slack, an online platform for work groups in replacement of e-mail.

The second feature would allow you to withdraw texts from your chat. A text would replace your retracted text, stating that the message has been removed. This specific one is similar to WhatsApp, a Facebook owned messaging app. Many Apple users seem to believe that adding this feature would be a waste of time, as you can use other apps in the same way.

Of course, we won’t know for sure if these features will be available in the upcoming update, or ever, really. Apple Insider shared on their blog, “The one Apple release that gets barely any rumors is also the one we can be pretty certain about when we’ll get it. Barring major changes, iOS 14 and iPadOS 14 will be unveiled at WWDC in June 2020. They will then both go into a developer beta preview period, followed very shortly after by a public beta. And finally they will be released at least in time to come pre-installed on the new 2020 iPhones and iPads announced in September.”

For help with iOS or macOS, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

How to Know What OS Your Mac is Utilizing

While this may seem like a simple, unneeded bit of information, knowing what operating system your Mac computer is using can help when you’re needing certain aspects of features – which often requires a certain version. If you have the wrong version, it may not work for you.

The OS software controls your entire computer, including memory and hardware devices like printers and drivers. It works with the CPU (central processing unit) to make sure your computer runs the best it can. The software and the hardware go hand-in-hand.

Here’s how to find out what OS your Mac uses:

  1. Go to the Apple Menu Icon
  2. Click on “About This Mac”

From there, you’ll see the overview of information, including the name and version. There are a plethora of names, including Catalina, Mojave, and High Sierra.

In order to get the most out of your Mac, make sure that your operating system is up to date with the newest version. This will allow security to be on top of its game. Simply click on the Software Update button and follow the prompts.

If you ever have an issue with any macOS updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service, if you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Mac Users Can Use iPad as Second Display

If you feel that your Mac needs something extra to handle your overloaded work space, look no further. MacOS Catalina users can use their iPad as a second display with an incredibly handy feature called Sidecar.

The Sidecar feature requires certain system requirements, which include using macOS Catalina and iOS 13 on your iPad.

For your Mac to use Sidecar, connecting/disconnecting is easy. Simply click on the AirPlay icon and allow it to connect/disconnect to your iPad. From there you can move any open windows to it. Works like a charm! The quicker way to move a Window over is the drop down displayed through the green full-screen button (right next to the red and orange buttons). The options include “Enter Full Screen”, Tile Window to Left of Screen”, “Tile Window to Right of Screen”, and “Move to iPad Pro”. Not only is it quick, but this will also resize to your iPad display automatically.

For help with any MacOS problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Installing Windows 10 on MacBook is Now Available

Although it sounds a bit abnormal – installing Windows 10 to a MacBook – it is now a thing.

Apple recently fixed a problem with the boot utility Boot Camp Assistance that allows other operating systems to be used on their computers. The new MacBook Pro 16-inch drivers were apparently too new to be able to run Boot Camp.

According to LifeHacker, using Boot Camp is really easy:

As part of the Boot Camp process, you’ll need to make sure you’ve downloaded an .ISO of the latest Windows 10 version, and you’ll want to make sure you have at least 40GB or so of free space on your drive for the new Windows partition.

Other than that, setting up Windows 10 on your MacBook is a pretty easy process. Don’t forget to hold down Option when you’re booting up your MacBook so you can quickly switch to one operating system or the other (or set your default startup disk for whatever you normally use via System Preferences).

Source: Apple Support

Boot Camp Assistance works the best when your MacBook has the latest MacOS version. To verify you have it, go to the Apple Menu, then click on the Software Update.

If you have any questions regarding Apple OS, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.