Tag Archives: Apple

Safari Users can Enable DuckDuckGo Privacy Extension

Protection is key!

Enhancing your privacy setting are essential when you surf the web. Extensions are equipped to help you out with that need. Just recently, DuckDuckGo privacy extension was disabled due to incompatibility with Safari web browser, but is available for Chrome and Firefox.

Today, DuckDuckGo announced that it has finally enabled it again for Safari and is ready to use. They wrote:

“Millions of Firefox and Chrome users rely on DuckDuckGo Privacy Essentials, our desktop browser extension that helps protect you no matter where you go on the web. Today, we’re delighted to announce that the wait is over: DuckDuckGo Privacy Essentials is once again available for Safari users!

As you may be aware, major structural changes in Safari 12 meant that we had to remove DuckDuckGo Privacy Essentials from the Safari extensions gallery. With Safari 13, new functionality was thankfully added that enabled us to put it back. Consequently, you’ll need Safari 13+ on macOS 10.15 (Catalina) or newer to install the updated version.”

Source: DuckDuckGo.com

You can use DuckDuckGo for your preferred search option by clicking on the magnifying glass icon in a new tab, and choosing DuckDuckGo. This feature will allow you to search and browse discreetly. Please note that this private essentials extension is only available for desktop. If you would like the same for your mobile devices, you can download the browser app for iOS or Android.

For help with Apple updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Scan Documents Using Notes on iPhone

This is a pretty cool tip if you don’t have a printer with a scanner. If you have an iPhone, you can scan important documents using the Notes app.

All you have to do is go to the Notes App and click on the Camera icon on the bottom of the screen (it’s right in the middle). Once you’ve clicked on it, the option Scan Documents will be available for you to pick.

From there, you’ll just position the document and take a picture. You can drag the sides to match up to the paper. Then save the scan.

After all that is said and done, you can print off the document by hitting the Share button in the top right corner. Then scroll down the options until you find Print. What a handy feature on iPhones!

For help with Apple devices, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Update iPhone or iPad to Avoid GPS Issues

If you have an iPhone or iPad made in 2012 or earlier, you will want to read this. This Sunday, November 3rd, GPS disruptions will occur if you do not have your Apple devices updated to the latest software.

According to Apple Support, “Starting just before 12:00 a.m. UTC on November 3, 2019,* some iPhone and iPad models introduced in 2012 and earlier will require an iOS update to maintain accurate GPS location. This is due to the GPS time rollover issue that began affecting GPS-enabled products from other manufacturers on April 6, 2019. Affected Apple devices are not impacted until just before 12:00 a.m. UTC on November 3, 2019.”

The software version should be 10.3.4 or 9.3.6. To check if you have one of these numbers, simply open up the Settings app and go to General, then About. The Software Version is the second down, under your name.

If this pertains to you and you need more information on this, check out the Apple Support Website.

If you are having issues with your Apple device and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service, if you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

macOS 10.15.1 Catalina Update Available

Apple has finally released its Catalina Update for the macOS this past Tuesday. There are now over 70 new or updated emojis, HomeKit Secure Video – which allows you to view your security camera footage, and Siri improvements. It also adds support for the new AirPods Pro. So if you have them, you’ll want this update.

This Mac update includes the following improvements and bug fixes:

Restores the ability to view file names in the All Photos view in Photos

Restores the ability to filter by favorites, photos, videos, edited, and keywords in Days view in Photos

Fixes an issue where Messages would only send a single notification when the option to repeat alerts was enabled

Resolves an issue that caused Contacts to launch to the previously opened contact instead of the contact list

Adds a two-finger swipe gesture for back navigation in Apple News

Resolves issues that may occur in the Music app when displaying playlists inside folders and newly added songs in the Songs list 

Improves reliability of migrating iTunes library databases into the Music, Podcasts, and TV apps 

Fixes an issue where downloaded titles were not visible in the Downloads folder in the TV app

To update your computer to the latest macOS Catalina, go to the Apple menu, click System Preferences , then choose Software Update. Voila!

For help with Apple operating systems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple iOS 13.2 Beta 4 Version

Mark Gurman, a Bloomberg author shared a tweet on October 23rd, sharing information about the beta update available in iOS. Though there isn’t an exact date, this one will be released to the public by the end of October.

This particular version should only be used by those who have devices that can support the beta development. The iOS 13.2 fixes bugs, includes features like new emojis, and gives some quality improvement. 9to5Mac shared:

“Aside for new emoji, iOS 13.2 also includes the Announce Messages with Siri feature that was originally meant for iOS 13.

With AirPods or other H1-enabled Beats headphones in your ears, you will be able to listen and respond to incoming text messages. Siri transcribes the message so you can hear the text without looking at your phone or watch. You can then ignore or immediately reply without having to say “Hey, Siri.”

If you have any questions regarding Apple iOS, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Add Your Signature to Documents on MacOS

Mac computers has iSight built into the webcam, which has a green indicator light to show it’s activated. And this is a nifty feature if you need a form signed digitally. If you have MacOS X, there’s an easy way to add your John Hancock to any digital documents that are sent to you. Here’s how to do it:

  • Open digital document in Preview App
  • Click on pen icon located around the top right corner
  • Select Create Signature from Built-in iSight
  • Sign your name on blank white sheet of paper
  • Hold it up to the camera, using the guides shown on the screen
  • Hit Accept to save signature
https://9to5mac.com/2014/02/15/how-to-use-preview-to-put-signatures-on-pdfs-pages-documents-and-mail-messages/
Source: 9to5Mac

If you use this app often, make sure to slip it right into your Dock for easy accessibility. And you can save your signature for future use by checking the box Save this signature for use after Preview quits in the Signature Capture window.

If you are needing assistance with any Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

iOS 13.1.3 Update Fixes Bluetooth

On Monday, we posted about iOS 13.1.2 update causing major problems with Bluetooth. However, today Apple released a small update to fix not only Bluetooth, but a handful more of other issues including calls, iCloud, and more.

Source: Apple Support

Although this update seems to be going okay for some, many users are still having incoming call problems. One Twitter user tagged Apple Support in their post, writing, “I also Have Calls Droping Issue in My IPhone 8 Plus and the Cellular Data is Completely Low and not Working !” Apple Support replied with, “Thanks for following up. Does this happen with every call? Let’s go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Does the issue persist? If so, let us know in DM.”

It seems that Apple is having one problem after another with iOS 13. Fingers crossed they can get this all sorted out as quickly as possible.

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

iOS 13.1.2 Update is Out and here is the Scoop

The latest software updates are out for the Apple Mac, Watch, iPhone and iPad. Version 13.1.2 is out on iOS and iPadOS. Here’s what it entails:

This update corrects issues for:
  • Camera
  • Flashlight
  • Bluetooth
  • iCloud Backup
  • Shortcuts
  • Calibration Data

Should you Update?

Despite the attempted corrections for iOS 13.1.2, users continue to have problems. And the problems keep stacking against Apple. One Twitter user tweeted, “There is big issue with Bluetooth connection. Can’t use Bluetooth hands free. You should have done proper testing around it. Disappointed to see Apple product with such defects”. however, Apple Support had reached out, and is continuing to reply to tweets trying to make amends to those having issues with call drops.

So as far as updating, it may be a better idea to hold off until the next one.

Apple needs to get these problems sorted out for iOS 13 asap.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

iOS 13 Update Bugs and Security Concerns

With the newly released iOS 13, Apple users were excited to try out some of the fun, innovative features included in this update. iOS 13 optimized Face ID and app download sizes and introduced Dark Mode. However, with its launch came with security and privacy bugs.

App crashes, camera issues and deny location access settings are just a few of the bugs that are causing a ruckus on the iPhone. According to Forbes, they write, “Specifically, it seems iOS 13 isn’t respecting the location privacy settings for certain apps. Fast Company posted a video, showing how the OS would not accept a “Never” access location command, instead changing it back to “Ask Next Time.”

It is rumored that Apple will be releasing their iOS 13.1 update tomorrow, September 24th, so if you are looking to update your iPhone, then that may be the time to do it. This patch should fix the bugs accordingly, as they understand the seriousness of the issues at hand.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple Contractors Fired After Listening in on Siri

Last week, Apple released hundreds of contractors in Europe after it was revealed that they were listening in on conversations through Siri. It was announced by Apple earlier this month that they were suspending this particular program, even though it was initially used to collect data to improve their products. Contractors could hear (and possibly gather) personal and private information along with drug deals and explicit conversations.

Apple released a statement to the Guardian, saying that “A small portion of Siri requests are analysed to improve Siri and dictation. User requests are not associated with the user’s Apple ID. Siri responses are analysed in secure facilities and all reviewers are under the obligation to adhere to Apple’s strict confidentiality requirements.” 

Many of the contracted workers are frustrated at the little notice they were given. One worker explained that Apple had taken no responsibility in this ordeal and that hundreds of people are now laid off with no protection for its contractors. However, a handful of them are relieved by the release. The ethics of the program seemed questionable, but they were conflicted with how to discuss it.

This news comes as no surprise as Google and Microsoft contractors were also contracting jobs out with Cortana, Skype, and Kinect to listen in to improve their products as well.

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.