Tag Archives: iPhone

Only Apple Batteries in iPhones – Only by AASP

“Your iPhone battery may need to be serviced”

Published in September of last year, Apple Support reported that if you have the iOS 10.2.1 – 11.2.6, you may see the notice “Your iPhone battery may need to be serviced.” This is because diagnostics ran through the phone recognized your battery life low. The result in this will cause you to charge your phone more often because of quick battery drainage.

You can easily find an iPhone battery and replace it. However, your phone will still display the “Service” message.

According to IFIXIT, “It’s not a bug; it’s a feature Apple wants. Unless an Apple Genius or an Apple Authorized Service Provider authenticates a battery to the phone, that phone will never show its battery health and always report a vague, ominous problem.”

This feature will be on new iPhones and will show that it’s “unable to verify this iPhone has a genuine Apple battery.” Simply put, your iPhone won’t work properly if you don’t have an Apple Authorized Service Provider (AASP) installs an Apple battery.

To check if your iPhone is receiving this battery message, go to your Settings and scroll down to Battery, then Battery Health.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.