Tag Archives: iPhone

iOS 13 Update Bugs and Security Concerns

With the newly released iOS 13, Apple users were excited to try out some of the fun, innovative features included in this update. iOS 13 optimized Face ID and app download sizes and introduced Dark Mode. However, with its launch came with security and privacy bugs.

App crashes, camera issues and deny location access settings are just a few of the bugs that are causing a ruckus on the iPhone. According to Forbes, they write, “Specifically, it seems iOS 13 isn’t respecting the location privacy settings for certain apps. Fast Company posted a video, showing how the OS would not accept a “Never” access location command, instead changing it back to “Ask Next Time.”

It is rumored that Apple will be releasing their iOS 13.1 update tomorrow, September 24th, so if you are looking to update your iPhone, then that may be the time to do it. This patch should fix the bugs accordingly, as they understand the seriousness of the issues at hand.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple Puts Hold on Push 3rd Party Ad Restrictions

In June, Apple announced they would be restricting third-party ad tracking on kid related apps as a safety precaution. This stops any child information getting leaked out. This raised some concerns to those who developed kid apps, fearing that this push will force the shutdown of the kid category of the app store. Many of them include businesses.

However, last Friday, Apple reports that they are putting it on hold. This will allow developers time to fix their apps to adhere to the new App Store Guidelines, by September. “We aren’t backing off on this important issue, but we are working to help developers get there,” Fred Sainz, an Apple spokesman wrote in an emailed statement to the Washington Post. 

Guidelines 1.3 and 5.1.4 enforces, “In order to help keep kids’ data private, apps in the kids category and apps intended for kids cannot include third-party advertising or analytics software and may not transmit data to third parties. This guideline is now enforced for new apps. Existing apps must follow this guideline by September 3, 2019.”

No one is sure how many apps this will affect or issues will arise, but developers are requesting more details regarding the new guidelines in order to fully understand what all it entails.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Only Apple Batteries in iPhones – Only by AASP

“Your iPhone battery may need to be serviced”

Published in September of last year, Apple Support reported that if you have the iOS 10.2.1 – 11.2.6, you may see the notice “Your iPhone battery may need to be serviced.” This is because diagnostics ran through the phone recognized your battery life low. The result in this will cause you to charge your phone more often because of quick battery drainage.

You can easily find an iPhone battery and replace it. However, your phone will still display the “Service” message.

According to IFIXIT, “It’s not a bug; it’s a feature Apple wants. Unless an Apple Genius or an Apple Authorized Service Provider authenticates a battery to the phone, that phone will never show its battery health and always report a vague, ominous problem.”

This feature will be on new iPhones and will show that it’s “unable to verify this iPhone has a genuine Apple battery.” Simply put, your iPhone won’t work properly if you don’t have an Apple Authorized Service Provider (AASP) installs an Apple battery.

To check if your iPhone is receiving this battery message, go to your Settings and scroll down to Battery, then Battery Health.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.