Tag Archives: iPhone

iOS 14 Has a Bug

Apple announced their iOS 14 update back in June, and it was released on September 16th. However, it comes with an unexpected bug, according to users.

The bug apparently resets to default Apple apps when the device is restarted. CNET stated on their blog that Apple was fully aware of the bug, and plan on taking care of the issue in the next update.

So if you prefer using other apps, like your browser or mail, simply go into your settings, scroll down until you see the browser or mail app, and change which one you’d rather acquire as your default.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Apple’s Event Doesn’t Involve iPhone

Apple made a special announcement, sharing it’s September Event coming up.

September 15th, Apple will live stream their event on their website at 10 am PDT. Their main focuses are the Apple Watch and iPad. Back in July, Apple stated that they were not sharing the new iPhone until October.

On their blog, MacRumors suggests, “If there’s no ‌iPhone‌, we could also see other rumored products like the first Arm-based Mac (which is rumored to be a 13-inch MacBook Pro), over-ear “AirPods Studio” headphones, AirTags, and a smaller HomePod, all of which have been rumored for a fall launch.”

Mark your calendars!

If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

AirTags from Apple Available Soon

It’s rumored that the new Apple AirTags will be available sometime in October. These AirTags are similar to the Tile tags, in which they have built-in bluetooth to track devices or other important items if lost.

MacRumors shares that the Airtags will also come with the ever paramount ultra-wideband support.

“The rumored ultra-wideband support is worth noting because it’s going to let iPhones with a U1 chip (the iPhone 11, 11 Pro, and 11 Pro Max) track positioning with more accuracy than Bluetooth alone. If you lose your keys down the couch cushion, for example, the ‌iPhone‌ should be able to lead you right to them.”

Source: EverythingApplePro

It isn’t said how they will be able to attach to the items. Tile tags mostly use rings to attach to key rings. AirTags could easily use adhesives, as well as rings.

There’s so much more to the AirTags, but Apple has seemed to keep quiet about most of it. Any information found about them has seemed to leak to different sources, but without Apple’s official statements, it’s all speculation.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

iOS 13.7 opts-in COVID Notifications

iPhone users can now opt-in to COVID notifications on their phone.

Tuesday, Apple pushed out the iOS 13.7 update, including additional assistance in the new COVID-19 tracking system. What’s wonderful about this feature is there’s no app download needed to access the information.

According to the software update, “System availability depends on support from your local public health authority.” Several iPhone users have shared concerns about the company stealing data or other personal information.

However, Apple states, “Your iPhone is not collecting or sharing exposure notification data with anyone. If you turn on Exposure Notifications, information related to your exposures can only be shared with your permission.”

Source: Apple

Simply go to Settings, scroll down and you’ll find Exposure Notifications. From there, you have the option of turning it on, along with receiving Availability Alerts. In order to use Availability Alerts, you will have to have Location Services turned on.

You can go to Apple’s COVID tracking website to learn more information.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Use Offload on iPhone to Increase Storage

Depending on how much GB you have on your iPhone, storage can be a nuisance. You can spend all day figuring out which apps you don’t use regularly, delete the ones that don’t matter, or you can enable Offload.

Offload is a key feature on the iPhone, allowing any unused apps to be removed once storage is low.

To enable this great feature, follow the steps below:
  1. Go to Settings
  2. Click on General
  3. Scroll to iPhone Storage
  4. Click on Enable Offload Unused Apps

You can also find it in the iTunes & App Stores from the Settings list. Just enable the Offload Unused Apps by moving the toggle to the right.

It states that your data, along with any information will be saved with the enabling process. This will allow you to download with the app again without the data being reset.

9to5 Mac shares, “While it seems that the feature is off by default, we’ve heard from some users that they found it turned on without them manually doing so. With this feature, apps are deleted, but not removed from your Home screen. It simply shows a cloud icon next to the name, indicating that it has been removed.”

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Software Device to Unlock iPhones

Although this device is affiliated with law enforcement, it still acquires a security threat concern.

Founded in 2016, the company Grayshift created a device that had the ability to unlock iPhones. And those who really know about Apple’s products know how difficult it can be to hack into their phones. They spend millions of dollars focusing on security measures to make their products uncrackable. Their vulnerability is quite low.

However, Grayshift’s device, called GrayKey allows law enforcement to unlock iPhones easily. This raised concerns for iPhone users globally, as this device could fall into the wrong hands. In 2018, Grayshift added a “Request Access” form to fill out on their website. It states, “GrayKey is not for everyone. We kindly request that you tell us a bit about yourself and your organization.” This lowers the chances of hackers getting their hands on their device and causing problems. Police departments then have to sign a non-disclosure agreement.

And according to NBC News, the software that Grayshift implements for the police is called Hide UI, and “can track a suspect’s passcode when it’s entered into a phone, according to two people in law enforcement, who asked not to be named out of fear of violating non-disclosure agreements.”

Those NDAs have helped keep Hide UI a secret. Because of the lack of public scrutiny of the feature as well as its covert behavior, defense attorneys, forensic experts and civil liberties advocates are concerned that Hide UI could be used without giving owners the due process of law, such as a warrant.

Source: NBC News

On top of Grayshift’s security, the price tag for a GrayKey is quite hefty. They include two options, a $15k one and a $30k. The first one requires internet access and has limitations, and the second one can work offline and limitless.

Source: Malwarebytes LABS Blog

Unfortunately with all of the new technology coming out, there are definite rip offs of these kinds of devices. You can buy them just about anywhere, and the cost is more affordable. It’s possible they’re not as potent as the GrayKey. But unlike the GrayKey, which at the moment is believed to only be available to law enforcement, the other devices are available to anyone.

An iPhone typically contains all manner of sensitive information: account credentials, names and phone numbers, email messages, text messages, banking account information, even credit card numbers or social security numbers. All of this information, even the most seemingly innocuous, has value on the black market, and can be used to steal your identity, access your online accounts, and steal your money.

The existence of the GrayKey isn’t hugely surprising, nor is it a sign that the sky is falling. However, it does mean that an iPhone’s security cannot be ensured if it falls into a third party’s hands.

Source: Malwarebytes LABS Blog

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Apple’s New iPhone SE – Cheaper, But Worth It

This month, Apple announced a brand new iPhone SE to their line of devices. This one comes at a low cost of $399, but the features behind it are outstanding. Its definitely worth looking into if you still have an earlier model.

According to MacRumors, “iPhone users who have held on to their iPhone 6, 6s, 7, 8, or even an earlier phone for size preference or cost purposes should take a good look at the iPhone SE because it offers solid hardware at an affordable price, and it is a significant upgrade over older iPhones.”

The new iPhone SE looks identical to the iPhone 8 and has a glass casing. The display is 4.7 inches, comes with a 12 mp camera, and the Home button is solid but has haptic feedback. This technology is similarly seen in earlier versions of iPhones with Touch ID.

There is no headphone jack on the new iPhone SE, so blue-tooth earbuds are a necessity if you choose to upgrade. Or you can use an adapter to connect to the lightning port if you prefer wired earbuds.

Source: Apple.com Newsroom
Other features include:
  • Water-Resistant
  • A13 bionic chip
  • Quick charging
  • Long battery life
  • 4 year iOS support

So, long story short, this iPhone is a great upgrade if you have an older device. It has plenty of storage options (though you may just a little bit more for larger storage), has plenty of useful features, and is affordable.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Scan Documents Using Notes on iPhone

This is a pretty cool tip if you don’t have a printer with a scanner. If you have an iPhone, you can scan important documents using the Notes app.

All you have to do is go to the Notes App and click on the Camera icon on the bottom of the screen (it’s right in the middle). Once you’ve clicked on it, the option Scan Documents will be available for you to pick.

From there, you’ll just position the document and take a picture. You can drag the sides to match up to the paper. Then save the scan.

After all that is said and done, you can print off the document by hitting the Share button in the top right corner. Then scroll down the options until you find Print. What a handy feature on iPhones!

For help with Apple devices, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Update iPhone or iPad to Avoid GPS Issues

If you have an iPhone or iPad made in 2012 or earlier, you will want to read this. This Sunday, November 3rd, GPS disruptions will occur if you do not have your Apple devices updated to the latest software.

According to Apple Support, “Starting just before 12:00 a.m. UTC on November 3, 2019,* some iPhone and iPad models introduced in 2012 and earlier will require an iOS update to maintain accurate GPS location. This is due to the GPS time rollover issue that began affecting GPS-enabled products from other manufacturers on April 6, 2019. Affected Apple devices are not impacted until just before 12:00 a.m. UTC on November 3, 2019.”

The software version should be 10.3.4 or 9.3.6. To check if you have one of these numbers, simply open up the Settings app and go to General, then About. The Software Version is the second down, under your name.

If this pertains to you and you need more information on this, check out the Apple Support Website.

If you are having issues with your Apple device and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service, if you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

iOS 13.1.3 Update Fixes Bluetooth

On Monday, we posted about iOS 13.1.2 update causing major problems with Bluetooth. However, today Apple released a small update to fix not only Bluetooth, but a handful more of other issues including calls, iCloud, and more.

Source: Apple Support

Although this update seems to be going okay for some, many users are still having incoming call problems. One Twitter user tagged Apple Support in their post, writing, “I also Have Calls Droping Issue in My IPhone 8 Plus and the Cellular Data is Completely Low and not Working !” Apple Support replied with, “Thanks for following up. Does this happen with every call? Let’s go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Does the issue persist? If so, let us know in DM.”

It seems that Apple is having one problem after another with iOS 13. Fingers crossed they can get this all sorted out as quickly as possible.

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.