Tag Archives: computer tips

Resetting Your Computer Without Losing Data

Resetting your PC might be useful for a variety of reasons. It is a smart alternative if you have frequent issues with its performance. If you’re experiencing problems with your computer’s software, a reset may be the best option.

If you’re seeking for a specific remedy for a specific problem, it may not always be effective or generate the desired results. Resetting your Windows 11 machine may be an option in this situation. It is possible to lose all of your data when you reset your computer. However, the truth is rather different. Here’s how to do it:

If you go to Settings —-> System —-> Recovery, troubleshooting can begin by clicking the ‘Fix problems without resetting this PC’ banner, which will open a new window. If you’ve done this and it didn’t work, go to Reset PC. Select “Keep my files” in the popup that appears. Click on “Remove everything” from the menu if you want a fresh start for your computer.


For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Aurora Computer Repair Service. If you need computer repair in Aurora, CO, please call the local office at (720) 441-6460.

Search Highlights Feature

Windows 10 and 11 developers are constantly coming out with handy features to make work, school, and personal agendas flow easier. A new feature in the Search app called Search Highlights allows you to see popular search terms, holidays, and significant dates in your area from inside the app.

An announcement from Microsoft discusses progressive rollout to consumers over the next weeks and that it might take months for all users to get access.

We are taking a measured approach starting with the March 2022 Cumulative Update Preview for Windows 10, and broad availability will occur in phases. Devices running Windows 10 who have installed the March 2022 monthly quality update (or later) will be included in this phased rollout.

Source: Microsoft TechCommunity

To utilize this function, click the Search bar in the taskbar; you should see a new interface with Search Highlights. You may click a result to access it in your web browser.


For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Hialeah Computer Repair Service. If you need computer repair in Hialeah, FL please call or text the local office at (786) 780-1540.

E-Mail Attachments Not Opening?

It might be really aggravating to open your e-mail only to find attachments that would not open. What may be the source of the problem? The majority of the time, this is due to the file format and a lack of a reading application on your computer.

Not sure what kind of file you have or what application you’ll need to open it? Simply look up the file extension online (the three letters that appear after the file name e.g. pdf.) If the file name lacks an extension, you’ve discovered the issue; simply re-save the file and manually add the appropriate extension initials, and the document should be viewable.

Computer Hope explains you should ask “the sender save the file as a different format that the computer supports and re-send the attachment. If you are going to be working with this file format often, install a program or viewer on the computer that supports the file format. Below is a listing of some of the more common file formats send over e-mail, their file extension, and the programs used to open those files.”


If you are experiencing computer-related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Riverview Computer Repair Service. If you need computer repair in Riverview, FL, please call the local office at (813) 400-2865.

DNS Cache Clearing: How To

A Domain Name System (DNS) server converts recognized domain names into IP addresses, which computers use to connect to one another. When an application attempts to connect to a domain name, your computer searches the Internet for a DNS server to obtain the accompanying numeric IP address.

Windows 10 saves a copy of the information it receives from DNS servers locally on your PC to save time. This is referred to as the DNS cache.

The DNS cache is stored in system memory rather than a file on your machine. The system memory is cleared every time you shut down your computer, which helps to explain why restarting your computer solves so many problems.

To clear your DNS cache, all you need to do is to restart your computer.


If you ever have computer-related issues, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA please call or text the local office at (678) 695-8120.

You Can Turn off Automatic Updates

Windows 10 often updates itself and installs updates without your notice, at least until it prompts you to restart your computer. You have the option to disable that function and control when your updates are installed.

You may delay Windows 10 updates for up to 35 days if you don’t need to disable them permanently and just want a vacation from them. During that period, your Windows will not update itself in any way. When your pause time expires, Windows will demand a complete update before you can put it back on hold.

Here’s how to turn off the automatic updates:

Select “Update & Security” from the Settings menu. This will launch “Windows Update.” Next, select “Advanced Options.” From there, set how long you want to delay the updates in the “Pause Until” option at the bottom. It shows that the maximum period is 35 days. Once you’ve chosen a date, the setting should be applied immediately.

Windows Central also shares other ways to disable automatic updates. They add, “Updates are essential to fix security vulnerabilities, resolve issues, and improve the overall experience, no matter the version of Windows you use.”


If you have any questions regarding Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Hollywood Computer Repair Service. If you need computer repair in Hollywood, FL please call our local office at (754) 241-1655.

How to Use Remote Desktop on Windows

With the pandemic still keeping many working from home, Remote Desktop on Windows 10 has been a really useful tool. It allows you to easily connect from one PC or device to another in order to recover data or give PC help.

Simply explained, Remote Desktop is a novel method of connecting two devices. Use Remote Desktop on your Windows, Android, or iOS smartphone to connect to a Windows 10 PC from anywhere at any time. You may obtain a document, run an application, examine an issue, or just work remotely as long as the PC is switched on and set up.

Windows Support shares how you can set up Remote Desktop and utilize it:

  • Set up the PC you want to connect to so it allows remote connections:
    • Make sure you have Windows 10 Pro. To check, go to Start  Settings  System About and look for Edition. For info on how to get it, go to Upgrade Windows 10 Home to Windows 10 Pro.
    • When you’re ready, select Start  > Settings  > System > Remote Desktop, and turn on Enable Remote Desktop.
    • Make note of the name of this PC under How to connect to this PC. You’ll need this later.
  • Use Remote Desktop to connect to the PC you set up:
    • On your local Windows 10 PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.
    • On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1).  Select the remote PC name that you added, and then wait for the connection to complete.

If you ever have an issue with any Windows OS tools, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA please call or text the local office at (678) 695-8120.

Windows 20H2 Needs to Update

Microsoft shared a reminder for users still utilizing Windows 10 version 20H2:

Windows 10, version 20H2 will reach the end of servicing on May 10, 2022. This applies to the following editions* of Windows 10 released in October of 2020:

  • Windows 10 Home, version 20H2
  • Windows 10 Pro, version 20H2
  • Windows 10 Pro Education, version 20H2
  • Windows 10 Pro for Workstations, version 20H2

These editions will no longer receive security updates after May 10, 2022. Customers who contact Microsoft Support after this date will be directed to update their device to the latest version of Windows 10 to remain supported.”

It appears that there must be a clear reason why customers should upgrade to Windows 10. However, it is pretty complicated.

People believe it is simply to obtain the top features and to upgrade the digital sector. And, although it is true, there is a lot more to it. Security is one of the biggest features of an operating system.

Outdated OS systems means that security flaws are more prevalent than ever. Because Microsoft releases security upgrades on a regular basis, the risks associated with upgrading to Windows 10 are minimal.


If you are experiencing computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Riverview Computer Repair Service. If you need computer repair in Riverview, FL, please call the local office at (813) 400-2865.

Routine Maintenance

Routine maintenance is crucial to a healthy PC.

Keep your computer up to date, whether you use Windows, Apple, or any other operating system. There are a few advantages that ensure the safety of any and all portions of it. This includes security and better performance.

It’s vital to understand that cleaning up your computer’s disk drives on a regular basis may help you free up a lot of disk space. There are a variety of approaches you can take.

The first step is to run an automated operation that cleans up your hard drive, which is fairly easy to perform. Simply choose the drive you wish to clean, right-click it, and choose properties from the menu. You’ll find “Disk Cleanup” as an option. Click on it to begin the process.

Remember, the more apps you have installed and the more documents, photos, photographs, music, videos, and toolbars you have saved on your computer, the slower it will get over time.

Back Up Hard Drive

Backing up your hard drive should be done often. If you’re working on a large project, you may do this every day to ensure the security of your data. Backing up your data preserves crucial files in the event of a hard disk failure or a system disaster.

A failing hard drive is one of the worst things that may happen to your computer because of all of the important documents, photographs, and other items saved on it. Backing up your computer is highly recommended by both Mac and Microsoft technical support, and it will significantly reduce your stress. It’s also really simple to accomplish! We share how to do that here.


If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Tucson Computer Repair Service. If you need computer repair in Tucson, AZ, please call the local office at (520) 526-9940.

What is Access Time?

Access time is one of the most regularly reported performance characteristics for CD-ROM drives. It is overused at least as frequently as it is utilized correctly, as is the case with most popularly used performance metrics. Surprisingly, access time is frequently specified in CD-ROM drive specifications but is almost never mentioned in hard disk specifications. Quotes of the other variables that are used to make up access time are far more prevalent with hard disks. (Despite the fact that the devices access data in a comparable manner…)

The term “access time” refers to the length of time it takes from the start of a random read operation until data begins to be read from the disk. It is a composite statistic, made up of the following various metrics:

  • Speed Change Time: For CLV drives, the time for the spindle motor to change to the correct speed.
  • Seek Time: The time for the drive to move the heads to the right location on the disk.
  • Latency: The amount of time for the disk to turn so that the right information spins under the read head.

While access time is made up of the time spent on these individual processes, this does not imply that you can just put these other metrics together to get access time. The link is more complicated than this since some of these events might occur concurrently. There’s no reason why the spindle motor’s speed couldn’t be altered at the same time the heads are moved (and in fact this is done).

In general, the access time of a CD-ROM drive is determined by the drive’s rated “X” speed, which may and does vary greatly amongst drives. The earliest 1X drives had absolutely terrible access times, frequently reaching 300 ms; as drives became faster and quicker, access times reduced, and top-end drives currently have access times of less than 100 ms.

Part two coming up soon!

(Disclaimer: This post is a rewrite of a past KT blog post dated back in 2018.)


If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Reduce RAM to Improve Performance

First, let’s discuss what RAM is.

RAM, or Random Access Memory, is an essential and speedy type of short-term storage that your computer uses to store data that is presently in use.

With this, temporary storage is utilized by whatever apps are running on your computer, such as browsing or word editing. RAM gets purged when you shut down your computer. RAM varies from a hard disk drive or a solid state drive in that it continuously stores files and programs.

According to WindowsLatest, in the current edition of Windows, Microsoft Teams plays a larger role than predicted. The Teams application has been incorporated into the taskbar. This allowed users with personal accounts to initiate conversations or video conferencing calls, as well as add other users to the program.

Certain features and settings are enabled on Windows 11 by default that you might want to disable to improve the speed of the OS. If you have an unsupported device or old hardware with a low amount of RAM, you should immediately limit or disable the Microsoft Teams icon which is pinned to the taskbar of the new operating system.

Source: WindowsLatest

While you can find out the RAM usage on Windows Task Manager, there’s another simple way. Here’s how to find out how much RAM your computer is utilizing, follow the steps below:

  1. Click Start
  2. Search for “About Your PC”
  3. Find the section “Device Specifications”

From there, you’ll see “Installed Ram” information. You can then determine if your computer needs an upgrade.


If you have any Windows 10 issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.