Author Archives: Kristin Willis

Make Your Desktop Icons Disappear

Don’t worry, though. You can make them reappear again.

If you’re wanting a clean desktop, you can easily hide those icons with just a couple of clicks. And the keyword is “hide”. You won’t lose them. Simply right click on the desktop and hover your mouse over View. A list will drop down, and you will un-check Show desktop icons.

To bring them back, just click on Show desktop icons again. Voila!

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

iOS 13.7 opts-in COVID Notifications

iPhone users can now opt-in to COVID notifications on their phone.

Tuesday, Apple pushed out the iOS 13.7 update, including additional assistance in the new COVID-19 tracking system. What’s wonderful about this feature is there’s no app download needed to access the information.

According to the software update, “System availability depends on support from your local public health authority.” Several iPhone users have shared concerns about the company stealing data or other personal information.

However, Apple states, “Your iPhone is not collecting or sharing exposure notification data with anyone. If you turn on Exposure Notifications, information related to your exposures can only be shared with your permission.”

Source: Apple

Simply go to Settings, scroll down and you’ll find Exposure Notifications. From there, you have the option of turning it on, along with receiving Availability Alerts. In order to use Availability Alerts, you will have to have Location Services turned on.

You can go to Apple’s COVID tracking website to learn more information.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Firefox Update Fixes Crashes

Mozilla’s developer team has been hard at work updating Firefox after multiple reports of crashes.

Named 80.0.1, this update contains the correction of the browser crashing due to a GPU reset. And although these issues first began a few days ago, sources have stated that the GPU issues have occurred several months ago.

According to Mozilla’s release note, additional fixes included:
  • Fixed a performance regression when encountering new intermediate CA certificates (bug 1661543)
  • Fixed crashes possibly related to GPU resets (bug 1627616)
  • Fixed rendering on some sites using WebGL (bug 1659225)
  • Fixed the zoom-in keyboard shortcut on Japanese language builds (bug 1661895)
  • Fixed download issues related to extensions and cookies (bug 1655190)

Once the browser update is complete on your PC, it’s recommended you restart Firefox to finalize the changes in it’s entirety.

If you don’t have Firefox, you can simply download the newest version of Firefox on their website.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Using the Calendar App Quickly

Accessible through the Taskbar

It’s no secret that Windows 10 holds quite the efficient Calendar app, which helps you remember important dates. But did you know you can quickly access it to create events without even opening the app? Here’s how:

  1. From your Taskbar, you’ll find the date and time. Click on it.
  2. Pick the date you’re needing to add an event to
  3. Enter in the necessary information
  4. Save it.

Once saved, the event will show up to all of your devices through your Calendar app. It’s so convenient.

If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Fort Worth Computer Repair Service. If you need computer repair in Fort Worth, TX, please call the local office at (817) 756-6008.

Delete Personal Information Properly When Selling Your Computer

This seems like a no-brainer when it comes to selling your computer, whether it be a PC or a Mac. No one wants any of their personal information compromised and fall into the hands of the wrong person.

But according to Kim Komando, a blogger named Josh Frantz spent roughly around $600 on different used devices for security research. What he found was absolutely startling.

“Frantz posted what he discovered on his rapid7 blog — and it was shocking! Of the 85 devices he bought, only two were correctly wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he was able to see email addresses, dates of birth, Social Security numbers and credit card numbers.”

Source: Kim Komando

If you are ready to sell any device you have, make sure you use apps, such as Eraser, or Permanent Eraser to delete any and all information that could easily be stolen. You can also look up apps in the App Store to give you options of which disk eraser works best for you.

These devices aren’t limited to just computers. Phones, printers, tablets and other electronic devices acquire certain information that you would not want leaked. Take the appropriate steps to remove the goods, so the goods don’t become tainted when you sell your device.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Use Offload on iPhone to Increase Storage

Depending on how much GB you have on your iPhone, storage can be a nuisance. You can spend all day figuring out which apps you don’t use regularly, delete the ones that don’t matter, or you can enable Offload.

Offload is a key feature on the iPhone, allowing any unused apps to be removed once storage is low.

To enable this great feature, follow the steps below:
  1. Go to Settings
  2. Click on General
  3. Scroll to iPhone Storage
  4. Click on Enable Offload Unused Apps

You can also find it in the iTunes & App Stores from the Settings list. Just enable the Offload Unused Apps by moving the toggle to the right.

It states that your data, along with any information will be saved with the enabling process. This will allow you to download with the app again without the data being reset.

9to5 Mac shares, “While it seems that the feature is off by default, we’ve heard from some users that they found it turned on without them manually doing so. With this feature, apps are deleted, but not removed from your Home screen. It simply shows a cloud icon next to the name, indicating that it has been removed.”

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Internet Explorer Support Ending in 2021

Microsoft announced last week that Internet Explorer and its online service support will be ending on August 17th, 2021. This also comes with support ending for Legacy Edge on March 9th, 2021.

This will give enough time for businesses to transition to a new browser, such as the new version of Edge.

Apparently, ending support for Internet Explorer has been in the work over the years. The Verge, a tech news outlet, says, “The company first unveiled its new Edge browser back in 2015, codenamed at the time Project Spartan. It was the beginning of the end for the Internet Explorer brand. Microsoft has since labeled Internet Explorer a “compatibility solution” rather than a browser and encouraged businesses to stop using the aging browser.”

Legacy Edge

After the support date arrives, no security updates will be available for either Internet Explorer or Legacy Edge.

For any computer inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Great Ways to Utilize Google Maps

Get somewhere fast and efficiently!

Back in the 90’s and 2000’s, the best way to find ways around cities and states were with physical, folded maps. Because of evolving technology, map apps, like Google Maps, have allowed users to acquire accurate directions to wherever they need to go. There are plenty of benefits, and are easy to utilize.

Saved Tab

Google has been working diligently on their maps app to give the best possible experience to users. One of the ways you can get the most out of it is to use their Saved tab. You can now save any destinations for easy access. This allows you to quickly go back and get an address you need.

On their blog, Google shares, “When you have a lot of saved places in your current area, it can be challenging to quickly figure out which is which and where to go. When location permission is enabled, you can see all your nearby saved places sorted by distance and arranged in a carousel for easy browsing to make your next decision a breeze.”

Map Accuracy

One of the great perks about Google maps is the accuracy and detail of the maps. Sujoy Banerjee, the Product Manager of Google Maps states, “Google Maps has high-definition satellite imagery for over 98 percent of the world’s population. With a new color-mapping algorithmic technique, we’re able to take this imagery and translate it into an even more comprehensive, vibrant map of an area at global scale.”

Their newest update includes a distinct view of the earth, with over 200 regions available. This adds color-coded visuals to determine what is grass, mountains, water, and other earthly landscapes.

Platforms

You can find Google Maps on Android and iOS. So no matter what kind of phone you have, this map will be able to help you where you need to go. You can even get ETA’s and accurate directions from you Apple Watch, which is a nice perk.

For inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Firefox Browser got Quite the Update for Android

Available today in Europe, and available in the U.S. on the 27th, Mozilla announced an upgraded Firefox Android browser. Called the Firefox Daylight, because it begins a fresh new start for Android users, Mozilla wanted to deliver a better experience within the browser.

According to CNet, few parts of the Firefox browser improvements include:

  • “Daylight opens web pages about 10% faster than the previous version. It’s also more responsive when you’re scrolling or tapping.
  • It has new privacy muscle in the form of Mozilla’s Enhanced Tracking Protection, designed to block advertisers and publishers from logging your online behavior.
  • The new version features Tab collections that lets you organize sets of tabs into a named group that you can open in bulk later.
  • Daylight adds Mozilla’s list of recommended extensions, which are add-ons that let you customize the browser, making it easier to find ones that are safe and useful.”

Other features include a light and dark theme option, so users can use what works best for them.

Blink

Google’s mobile engine is named Blink, while Mozilla’s engine is called GeckoView. This gives Mozilla an advantage, should there be any security problems with Blink. Thankfully, Firefox Daylight will not be affected in the least.

This whole update was a huge effort to increase user numbers. In 2017, Mozilla released Firefox Quantum. However, their numbers decreased from 250 million to 208 million since, losing users to Google Chrome. Here’s to hoping this new mobile browser helps.

For inquiries about mobile browsers, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Hackers Believe to Steal Ad Revenue on iOS

It’s no known secret that hackers are finding any way possible to insert malicious code to invade privacy and steal important information from potential victims. Synk, a software security business, shared a Chinese mobile ad vulnerability in iOS, implicating they were committing fraud through ads. They stated the following:

“We have identified that mintegral iOS SDK versions 5.5.1 and above contain malicious functionality which leads to information leakage. In simple terms the SDK is spying on user link clicking, and network activity within the affected apps. The spying occurs even if the SDK was not enabled by the developer or the ad mediation platform.”

Source: Synk Press Kit

The statements show that SDK makes iOS think that a different ad is being clicked on, therefore the ad revenue is being sent elsewhere instead of the actual business of the ad. The Chinese mobile ad, called Mintegral has stated it has been cooperating with Apple, while maintaining their innocence in the attack to steal information and ad revenue.

This vicious intended code seems to only have been seen on iOS and not on Android just yet. The first code was seen over a year ago, in July 2019.

For inquiries about vulnerabilities, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Goodyear Computer Repair Service, if you need computer repair in Goodyear, Arizona please call or text the local office at (623) 295-2645.