Author Archives: Kristin Willis

Protect Your Data with Carbonite

Working from home has a lot of advantages. However, it is not without security threats. Cybercriminals target home networks far more than corporate networks. As a result, clicking on an unknown link at home may have unfavorable consequences.

For example, scam links are often sent by e-mail. To ensure that the sender’s email is legitimate, double-check the sender’s email address. Furthermore, customers should not click any links unless they are confident that they were sent by the company. You may also spot grammar mistakes in the text, which is a sign that it’s a phishing email.

The good news is that you can take steps to improve your cyber-defenses, such as making sure your important files and data are backed up to a secure cloud storage. We recommend Carbonite online backup solutions which will protect your data regardless of any type of attack or problem.



If you would like us to secure and and backup your computer or if you are having any problems, call us at 1-800-620-5285 or book an appointment online at www.karlstechnology.com.

Certain Windows 10 Versions End of Support This Month

The month of May this year ends a few versions of Windows 10. If you have these versions, make sure to update to the latest version as soon as possible.

The End of Support (also known as End of Service) warning may seem concerning to users, but don’t worry too much about it. If you are using an older version of Windows, you can continue to do so. The downside of that choice, however, stems from security flaws.

The list of versions expiring are shown below, thanks to XDA-Developers:
Source: xda-developers

Microsoft’s first major annual update is coming up at any time, so be on the lookout for that one.

To get rid of the warning, Microsoft states to simply update your system. Here’s how to do that:

  1. Click the Windows Icon
  2. Search for Settings
  3. Click “Update & security”
  4. Go to “Check for updates”

If an update is available, you will simply click on “Download and install” to begin the process.


For inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Microsoft Edge Kids Mode

Last month, Microsoft announced a new experience for kids while they’re surfing the web. Introduced as Microsoft Edge Kids Mode, this browser can be regulated by parents to give their children a better and safer environment possible while they’re online.

Since the pandemic began last year, more and more children are utilizing the virtual learning opportunities available throughout the world. This means more available times to be online. Thankfully, with one less thing to worry about, parents can set up Kids Mode on their devices to avoid any possible viruses, attacks, or adult-related content. This puts more freedom into the parents’ hands to restrict what they feel is age-appropriate for their kids.

“As far as getting into Kids Mode, it really can’t get any easier. Simply click on your account profile in the upper right corner of Edge and select “Browse in Kids Mode.” From here, you’ll be asked to choose the appropriate age range for your child, either 5-8 or 9-12. And that’s it! Just like that, you’ll quickly “leave” Microsoft Edge and enter the beautiful world of Kids Mode.”

Source: Windows Blog

For any computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service. If you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

High CPU Usage Causing Slower PC

A number of factors could result in your PC running slower than usual. It could possibly be low on memory, too many programs opened, or even malware.

Just recently, the Microsoft Feedback Hub was filled with complaints about their PC’s high CPU (central processing unit) usage after updating the OS with Windows 10 patches. Thankfully, the latest patch remedied this particular issue.

“The tech site says that patch KB5001391 has cured this spiking processor usage problem, at least according to reports from some users, although little detail has been provided about what this bug actually was (save for being a ‘race condition’ where two running processes start grabbing an inordinate amount of system resources, slowing everything else down).”

Source: TechRadar

If you are having this same issue with your PC, simply head over to the ‘Check for Updates’ section of the Windows Update in the Settings app. The optional KB5001391 will show up under the “View optional updates” link.

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Windows 10 Feature Gets Mixed Reviews

The first ‘major’ Windows 10 update is right around the corner. Windows 10 KB5001391 cumulative update preview is released, giving you the option to download and install.

One feature brought from this preview is the new News and Interest feed on the taskbar. This gives you the option of personalize what you would like to keep up with, including weather and sports. Its AI fixates on the relevant topics you choose and dismisses others you would rather not see.

Since its release, users have been giving conflicting critiques on said feature. OnMSFT asked their Twitter followers to poll on it. It showed up like this, below:

While more than half of respondents replied in the negative side, less than half thought it was okay. There’s a possibility that this feature won’t last long and will be replaced in a future major update.

I suppose we’ll just have to see about that.


For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple Event Highlight: M1

Today, Apple announced new iMacs and iPads set to be released by mid-May during their Apple Event. These new devices will incorporate Apple’s brand new M1 chip, which will replace Intel’s chip.

Before this, Apple had to involve several chips to do what the new M1 chip can do. This includes memory, security, and processing. But with this new innovative design, the M1 is all around powerful. The graph below, from Apple’s website, shows a 2x faster CPU performance in the M1. Also, the M1 only uses 25% performance of what a PC normally uses. This is mind-blowing!

Source: Apple

“The 8‑core CPU in M1 is by far the highest‑performance CPU we’ve ever built. Designed to crush tasks using the least amount of power, M1 features two types of cores: high performance and high efficiency. So from editing family photos to exporting iMovie videos for the web to managing huge RAW libraries in Lightroom to checking your email, M1 blazes right through it all — without blazing through battery life.”

Source: Apple

Learn more about this upcoming addition to Macs on the Apple website.


For any Apple brand inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service. If you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Using iPad as Second Monitor

Apple’s operating system incorporates a number of handy attributes throughout all of their devices. One in particular allows iPads to be used as a second monitor.

Named Sidecar, this feature has the ability to either act as a second monitor or a mirror. Be certain both your iPad and your Mac are on the same WIFI.

“If you’re using macOS Catalina, click the AirPlay icon  in the menu bar, then choose your iPad from the menu. (If you don’t see the AirPlay icon, choose Apple menu  > System Preferences, click Displays, and select “Show mirroring options in the menu bar when available”.)”

Source: Apple Support

For inquiries or help with any Apple brand products, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Microsoft Paint Update

Microsoft reported back in 2017 that Microsoft Paint (MS Paint) would have been censured and taken out in the following Creators Update. A considerable lot of us Microsoft Paint fans and clients have been concerned each time we open it since it posts a cautioning message each time you run the application.

Microsoft Paint is one of the most well-known Windows programs. Furthermore, despite the fact that it was announced in 2017 that Paint will be removed, Microsoft has decided to retain it and give it a minor upgrade. The news had a positive impact on the users.

With that said, Paint will be moved to the App store soon. This means it won’t be automatically downloaded into the OS.

“Providing Paint via the Microsoft Store is advantageous in terms of making upgrades regularly available (as opposed to them being delivered with Windows 10 feature upgrades), and it means the app won’t be in the operating system by default.”

Source: TechRadar

If you having a problem accessing or using Paint or any other computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service. If you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

What if Your Computer Won’t Shut Off

Figuring out what’s triggering your computer’s Windows shut down problem can be complicated at times. Frustration doesn’t even cover how you’re feeling. It could possibly be a software or hardware issue.

Regardless, there are a variety of solutions you can consider, and one of them will most certainly solve the problem.

The power button would not switch off a device to prevent it from being switched off incorrectly when it is running. If the machine is frozen or has other issues, press and hold the power button for 5 to 10 seconds without releasing it. This is what’s called the force shutdown routine.

Run Box

If you’d rather, another way is to utilize a certain command in the Run box as well. Follow the instructions below:

  1. Press the Windows + R keys
  2. Type in the following command: shutdown /s /f /t 0
  3. Click OK

This will immediately send your computer to shut-down mode. From there, you can just press the power button to turn it back on.

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Ransomware Refunding Payments

This is something you don’t hear every day. The Ziggy Ransomware admin says that they’re giving victims their money back.

Ransomware, in shortest terms, is a form of an affected virus to your computer. It encrypts all of your files and instructs you to contact the hacker for payment negotiations. Ergo: RANSOMware!


Ransomware fact: Phishing is responsible for 65 percent of ransomware attacks.


Last month, after operations shut down, an announcement was made by the ransomware “to publish all decryption keys.” It was stated that because they lived in a third-world country, the hackers designed the virus for monetary gain.

On March 19th, the group made the decision to refund those who were affected by the ransomware.

Bleeping Computer reported, “Victims should contact the admin at a given email address ([email protected]) with the proof of their payment in bitcoin and the computer ID, and the money would be returned to the victim’s bitcoin wallet in about two weeks.”

Source: Twitter

Make sure your antivirus is up to date on your computer to avoid any and all malicious cyber attacks. It’s highly advised that you do not open any documents through e-mails unless you know exactly who it is from. Be sure to double check the address it was sent from as well. Many times, the name will show up legit, but the email address itself does not match.


For help with any computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.