Author Archives: Kristin Willis

New UI For Alarms & Clock App

A new UI (user interface) for the Alarms & Clock app is currently in the works for Windows 10.

According to Windows Central, this UI has been unannounced as part of the “Sun Valley UI refresh”. Zac Bowden, a senior editor, stated on the blog, “The new app update is in testing now with Insiders in the Dev Channel, and will likely roll out to production machines sometime in 2021. I understand that this Alarms & Clock app update is part of the Sun Valley initiative, which aims to reinvigorate the Windows user experience with a refreshed design and new features in time for the fall 2021 release.”

Source: Windows Central

It appears the devs are recreating simplistic apps, such as this one, to make them look more modernized with the other Windows 10 apps. There’s a definite difference in the current UI and the one in development.

The Alarm & Clock app is currently being tested by Windows Insiders.

If you are part of the Windows Insiders Program, you can update your computer before anyone else does – great for future reference. If you’d like to sign up, you can register here, accept the terms and you’ll receive a Welcome E-mail. Be sure to read the Important Notice before agreeing to join, as it adds a variety of risks to your computer.

For help troubleshooting Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

What is the X-Mode Tracker?

The Wall Street Journal shared a report recently about the X-Mode Tracker. But why it is being banned from certain phone apps?

This particular tracker collects information for government organizations. The information taken is then bought and sold for many purposes.

According to the report, “The two largest mobile-phone platforms told developers this week that they must remove X-Mode’s tracking software from any app present in their app stores or risk losing access to any phones running Apple’s or Google’s mobile operating systems.”

Both Apple and Google told all developers they will ban any apps that include the X-Mode software, unless it is removed within 7 days.

Although many apps with this software include a terms of service. This include an opt-in for data collection. The decision for removal is to protect the users. Even if the user accepts the terms, their data can be abused by the ones collecting it.

For software related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Use Cortana to Find Files on Your Computer

Another Windows 10 update will be released soon, but for now the devs are having some fun. Windows Insiders are getting a sneak peek at the new Cortana feature, which will extend its skills.

According to Tech Radar, “Windows Insiders that have updated to the latest build of Windows 10 can now use Cortana to translate their thoughts into direct actions to find and open files which helps save time spent navigating around the operating system.”

Source: Windows Blog

Cortana became a separate app for Windows 10 in the May 2020 update. The option to disable Cortana was available to users as well. But it seems like maybe users will want to enable it to give this new, upcoming feature a try.

For any Windows 10 feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Amazon Emails May Contain Phishing Scam

With the holidays here, and the pandemic continuing, more people are ordering gifts online. Amazon, being one of the leading online retail stores in the world, is often mimicked by hackers to steal customers personal information. Not only that, but they’re mimicking delivery emails, which is quite disturbing and dangerous.

According to Check Point, “they are not just trying to target consumers with fake shopping-related emails and websites.  They are also ramping up phishing and fraud attempts to take advantage of the shipping services that will deliver the goods we have purchased.”

With the spike in purchases, there has been a higher amount of phishing emails. These emails claim that errors have evolved with delivery, including a link or download button to fill out a form to resubmit information.

Do not click links

It’s important to double check the sender’s email information to verify its legitimacy. Also, the customer should not click any links unless they know for certain if the company themselves had sent it. You may notice grammar errors in the email as well, which would indicate a phishing email.

To amend the situation, customers should contact the retailer. This will protect any and all personal information on your computer.

For help with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950

Widespread Computer Issues- Revisited

Back in 2013, we shared this blog post, explaining the most known issues in the computer world. This is simply a re-post, in hopes to remind users of a few computer issues and how to fix them.

What’s the strange WHIRRING NOISE coming from inside your PC? Most likely this is a sign of an overtaxed or dying FAN. Your fan may have come loose or may have become clogged with dirt and dust, decreasing its effectiveness and requiring it to work harder than it should have to. Thus, it is vital to clean out any dirt and debris that may obstruct the computer’s ventilation.

A non-functional fan can potentially cause OVERHEATING as well. All components of a computer demand appropriate and sufficient ventilation and cooling, as they generate heat during operation. When you are dealing with any kind of odd computer noise it is of utmost importance to perform a backup of all valuable, irreplaceable files saved on the system’s hard drive.

Although clicking sounds are the predominant, ominous indicators of a HARD DRIVE CRASH, failing to acknowledge other strange noises as a sign of a potentially serious issue could result in catastrophic data loss. There are many possible causes for hard drive failure, including overheating, faulty air filter, power surges, violent vibration, static electricity, mechanical failure and virus infection.

Your PC’s longevity is top priority!

If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Update Google Chrome ASAP

There is an incredibly serious vulnerability in Google Chrome. Experts are pushing users to update the browser as soon as possible.

According to Forbes, “Within the space of just three short weeks, Google has patched no less than five potentially dangerous vulnerabilities in the Chrome web browser.”

They explain that these issues are what’s called a zero-day. This means that Google can begin to alleviate the issue once it’s caught. However, the hackers are already ahead of Google.

“Google has released Chrome version 86.0.4240.198 for Windows, Mac, and Linux. This version addresses CVE-2020-16013 and CVE-2020-16017. An attacker could exploit one of these vulnerabilities to take control of an affected system. These vulnerabilities have been detected in exploits in the wild.

The Cybersecurity and Infrastructure Security Agency (CISA) encourages users and administrators to review the following resources and apply the necessary updates.

Google Chrome Release

Multi-State Information Sharing and Analysis Center (MS-ISAC) Advisory 2020-154

Source: CISA

If you use Google Chrome, be sure to update the browser as soon as you’re able to. This security vulnerability is to be taken seriously.

For any security inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service. If you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

How to Utilize Safe Mode Properly

Before you can make use of Safe Mode, you need to understand the basics behind it.

Safe Mode is a secure and handy feature on Windows 10 that allows you to load the minimum interface of the operating system when there are issues occurring on the normal OS. You have the ability to figure out what is causing the malfunctions and fix them accordingly.

How to boot to Safe Mode in Windows 10

Digital Citizen, a tech blog, shares 8 methods on how to boot into Windows 10 Safe Mode. Instructions are easy to follow, and can assist you in troubleshooting PC issues.

The first one, using the “Shift +Restart” option while you’re on the Sign-In screen, seems like an easy way. This will give you the Troubleshoot option. As the admin, you’ll be able to enable Safe Mode and perform the revisions necessary to get your PC back to where it needs to be.

When I tried it on my Windows 10 computer, I didn’t see “Startup Settings” in my Advanced options. Some users may only find “See more recovery options”.

From there, you can enable Safe Mode and then fulfill the needed adjustments to get your computer back on track.

Using the Settings App

Troubleshooting and Recovery are options in the Settings app, under the Update & Security. From there, you can run a troubleshooter for recommendations.

There are plenty of ways that the above blog post shares to boot to Windows 10 Safe Mode. Be sure to read it to get the best option that works for you.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

The Difference Between Adware and Spyware

Throughout the world of technology, many different types of software flourish. Some are safe and secure, while others tend to cause a ruckus to your PC. No one wants that. Unfortunately, cyber hacking is very much apparent in software and has the ability to be quite secretive. Two kinds of these kinds of software are Adware and Spyware.

What is Adware?

Adware, simply put, is advertising-supported software. Malwarebytes says, “Some security professionals view it as the forerunner of the modern-day PUP (potentially unwanted program).”

It is generally a tricky method of claiming its legitimacy so you will download its content. And when you do, unwanted pop-up advertisements will occur while you’re on the internet. It’s aggravating and annoying, to say the least. However, they’re less malicious than the Spyware. Adware can exist on both PC and mobile.

What is Spyware?

Spyware is mostly described as a malicious kind of software that is intended to find personal information. And it doesn’t stop there. This also allows the hacker to track browsing and reveal any kind of login credentials. Sometimes, they’re able to review in the information and report it back to their own software, or a third-party, without the user’s knowledge or consent.

What do I do if my computer is infected?

It’s very important for your computer to have the latest update to ensure the best security and safety. The operating systems include enhanced anti-virus software, which can be ran through your Security Settings.

Windows 10, for example, involves a Virus & threat protection that automatically does a quick scan throughout the day, every day. You can also opt-in for a Full scan, a Custom scan, or a Microsoft Defender Offline scan.

Many anti-virus software options are free. Researching can help you find the best one suited for your PC.

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Thunderbolt Connection Issues with Windows Update

Microsoft Support shared an issue with the Windows 10 October update.

According to the Support team, a problem with the Thunderbolt NVMe SSD had occurred with the newest Windows 10 update, relating to a confliction in the system.

It stated, “If you are trying to update to or install Windows 10, version 2004 or Windows 10, version 20H2, you might encounter an update compatibility hold and receive the message, “Your PC has hardware that isn’t ready for this version of Windows 10. Windows Update will automatically offer you this version of Windows 10 once the issue has been resolved.”

This may cause a BSOD or other error pop-ups. Microsoft and Intel are currently in the works for a solution and is expected to be resolved in a November update.

If you ever have an issue with any macOS updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Special Apple Event November 10

Apple announced recently of a special “One more thing” event occurring on November 10th at 10 am PST.

Although there seems to be no information on what it would entail on their Apple Events website, it seems it may be focusing on Apple Silicon Macs.

9to5Mac says on their website, “This November event is expected to focus on the upcoming transition to Apple Silicon in the Mac lineup, with Apple having promised its first Apple Silicon machine would come before the end of the year. The “One more thing” tagline is a classic Apple reference from previous keynotes.”

The Apple Silicon is the new Apple processor. It was announced at WWDC earlier this year, stating it’s switch from Intel processors. The Silicon was said to be released sometime in 2020. This event should be it. You can watch it on Apple’s website next Tuesday.

For inquiries with Apple, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.