Microsoft Preps Getting Rid of Control Panel

Microsoft is prepping its team by beginning the stages of removing the old Control Panel – starting with the System portion.

The System control panel, introduced back with Windows 95, allowed users to figure out important information regarding the operating system, including memory and CPU usage. Many Windows users have expressed their concern with the idea of removing it, but Microsoft continues to attempt to ease their minds about the switch.

Brandon LeBlanc, the Senior Program Manager of the Windows Insider Program, says, “if you’re looking for more advanced controls that lived in the System page in Control Panel, you can still get to them from the modern About page if you need them! There will be more improvements coming that will further bring Settings closer to Control Panel. If you rely on settings that only exist in Control Panel today, please file feedback and let us know what those settings are.”

Although the new Settings feature (which included all of the PC information needed) was included in the Windows 8 update, Microsoft kept the Control Panel for configuration uses. However, to keep everything in its place, and avoiding duplication, this seems to be a good move for Windows 10.

For inquiries about Microsoft, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Goodyear Computer Repair Service, if you need computer repair in Goodyear, Arizona please call or text the local office at (623) 295-2645.

Microsoft Edge Giving Information Without Permission

I just installed Edge today for testing, and I noticed my bookmarks from Firefox appear in the background/browser BEHIND the import acceptance dialog. The bookmarks disappeared after I said I didn’t want it to import anything. Obviously it still went looking before asking!

Reddit User

Microsoft Edge web browser is receiving negative feedback after users noticed same bookmarks and other data on multiple browsers without asking for their permission. When Edge is installed, a screen will pop up requesting permission to import certain information to browsers, like Firefox. But several people have shared on Reddit that Microsoft Edge already gathered whatever data they needed to make the possible transitions before permission is given.

Many users have expressed the desire to move to Linux, a popular open source operating system. One Reddit user explained, “This also happened to me, i use a windows 8.1 computer. One day i saw it had just automatically downloaded edge and wanted to bring over data from firefox. Seems like moving over to linux eventually is inevitable now.”

Microsoft did say to Windows Central that, “If a customer terminates the new Microsoft Edge browser prematurely during the first run experience (e.g. using Task Manager), residual data may not be fully deleted. We recommend customers not shut down the setup process prematurely to ensure an expected result.”

Have you experienced this issue with Microsoft Edge? Let us know in the comments below!

For inquiries about Microsoft, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

ARM and Intel Processors: What’s the Difference?

Apple’s CEO, Tim Cook, announced at WWDC on June 22nd that Apple planned on creating an ARM processor for their Macs. This two-year plan would allow time for developers to create a processor that would give Apple computers a boost in performance, along with better battery life, and overall better quality. Thus far, the company has used Intel processors.

Taking a look into ARM processors, it seems as though Intel is the better processor when implementing it in larger PCs. ARM processors focus more on power efficiency while Intel works harder on performance. A forum user on Quorm writes:

“While there are some ARM chips that are faster than low-end Intel chips, no current ARM design matches Intel’s top processor designs in terms of raw processing power (in terms of instructions per second). ARM’s current fastest design is comparable in performance with the Intel i5–7300U (a mid-range, mobile, “Kaby Lake”-generation processor introduced in early 2017), which is obviously slower than Intel’s current best performers.

However, exceeding Intel in performance is not ARM’s goal. They prize power efficiency above everything else, and so are willing to have lower overall performance if they get better performance per watt (which they have achieved).”

So while both Intel and ARM are processors, both have their uses in a PC, it was stated on Forbes that while Apple is currently in the works for a better quality ARM processor, Intel will continue to work with them to make the best possible computer. Apple will include both ARM and Intel processors, but Intel will be the supporting processor by 2022.

For inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Amazon Prime App Now on Windows 10

After weeks of testing, due to the login not working, the Amazon Prime app is now available on Windows 10.

Amazon Prime comes with the ability to subscribe to a handful of high quality channels, such as STARZ, HBO and Showtime. This allows users a wide variety of movies or tv shows. Current rivals include Netflix and HULU, among other streaming services.

According to the Microsoft Store description, what’s wonderful about the new Amazon Prime app is that it includes features, such as:

  • Download videos to watch offline – anywhere, anytime.
  • Rent or buy thousands of titles including new release movies, popular TV shows, and more (not available in all countries/regions).
  • With Prime Video Channels, Prime members can subscribe to more than 150 premium and specialty channels like HBO, SHOWTIME, STARZ, and Cinemax. Only pay for the channels you want, no cable required, cancel anytime (not available in all countries/regions).
  • With X-Ray, view IMDb information about the actors, songs, and trivia for videos as you stream.

This app requires Windows 10 operating system, version 17763.0 or higher. To find what version your PC has, follow the steps below:

  1. Start Menu
  2. Go to Settings
  3. Click on About (very bottom)
  4. Scroll down to Windows specifications

For any Windows 10 feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Apple’s WWDC Happening Today

Today’s the day! WWDC is kicking off here shortly and Apple fans are excited to to hear announcements about their operating systems for Mac, iPhone, Apple Watch, and Apple TV.

MacRumors stated in their blog that “Apple’s long-rumored transition of its Mac lineup from Intel processors to Apple-designed Arm-based chips” announcement may come into play at WWDC, but are unsure.

Source: Twitter

Watch the Apple event at 9 am PST on their website, YouTube, or on your Apple TV.

If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Tucson Computer Repair Service. If you need computer repair in Tucson, AZ, please call the local office at (520) 526-9940.

Windows 10 Version 2004 Update Comes with Issues

As pretty much every update that comes out from Windows 10 also comes a handful of issues. This is not much of a surprise to those who use the operating system. It can still be quite frustrating, to say the least.

Version 2004 came out last week with a plethora of security improvements and features included, such as the Passwordless option. However, it’s being said that Microsoft isn’t fully encouraging users to download and install the newest update. The reasoning behind this rumor possibly come from the number of issues unintentionally involved. Some issues include:

  • Older drivers for Nvidia display adapters
  • Thunderbolt dock errors
  • Conexant and Synaptics device drivers
  • Bluetooth connectivity

At this time, there are no resolutions to any of the current problems surrounding Windows 10 version 2004. However, all of them are being investigated to settle them as quickly as possible. Microsoft states, “We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.”

You can check to see if this update is available to you by going to the Start menu and typing in ‘update‘. From there, you’ll be able to see on the right side of the screen if it’s available. To get the best Windows 10 experience, Microsoft added a “safeguard hold” for those who may have a compatibility issue. This hold will be lifted once they are positive that they will receive the least amount of issues possible.

If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Tucson Computer Repair Service. If you need computer repair in Tucson, AZ, please call the local office at (520) 526-9940.

Software Device to Unlock iPhones

Although this device is affiliated with law enforcement, it still acquires a security threat concern.

Founded in 2016, the company Grayshift created a device that had the ability to unlock iPhones. And those who really know about Apple’s products know how difficult it can be to hack into their phones. They spend millions of dollars focusing on security measures to make their products uncrackable. Their vulnerability is quite low.

However, Grayshift’s device, called GrayKey allows law enforcement to unlock iPhones easily. This raised concerns for iPhone users globally, as this device could fall into the wrong hands. In 2018, Grayshift added a “Request Access” form to fill out on their website. It states, “GrayKey is not for everyone. We kindly request that you tell us a bit about yourself and your organization.” This lowers the chances of hackers getting their hands on their device and causing problems. Police departments then have to sign a non-disclosure agreement.

And according to NBC News, the software that Grayshift implements for the police is called Hide UI, and “can track a suspect’s passcode when it’s entered into a phone, according to two people in law enforcement, who asked not to be named out of fear of violating non-disclosure agreements.”

Those NDAs have helped keep Hide UI a secret. Because of the lack of public scrutiny of the feature as well as its covert behavior, defense attorneys, forensic experts and civil liberties advocates are concerned that Hide UI could be used without giving owners the due process of law, such as a warrant.

Source: NBC News

On top of Grayshift’s security, the price tag for a GrayKey is quite hefty. They include two options, a $15k one and a $30k. The first one requires internet access and has limitations, and the second one can work offline and limitless.

Source: Malwarebytes LABS Blog

Unfortunately with all of the new technology coming out, there are definite rip offs of these kinds of devices. You can buy them just about anywhere, and the cost is more affordable. It’s possible they’re not as potent as the GrayKey. But unlike the GrayKey, which at the moment is believed to only be available to law enforcement, the other devices are available to anyone.

An iPhone typically contains all manner of sensitive information: account credentials, names and phone numbers, email messages, text messages, banking account information, even credit card numbers or social security numbers. All of this information, even the most seemingly innocuous, has value on the black market, and can be used to steal your identity, access your online accounts, and steal your money.

The existence of the GrayKey isn’t hugely surprising, nor is it a sign that the sky is falling. However, it does mean that an iPhone’s security cannot be ensured if it falls into a third party’s hands.

Source: Malwarebytes LABS Blog

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

May 2020 Windows Update Arriving This Week

If you use Windows 10, be on the look out for the newest update occurring this week. Tech news outlets are stating that Microsoft is ready to release it. This has been months in the making, and lots of people are getting antsy.

The rumors have leaked that May 28th is the day. However, it could possibly be released at anytime this week. There are a plethora of features and changes for Windows 10, including Cortana and it’s new window app. Functionality is a big one as well, as it will help users who have continued using outdated hardware.

Also, don’t forget about the Passwordless feature Microsoft is encouraging users to utilize. We shared this fun feature back in March as part of Microsoft’s list of strengthening security.

They mentioned, “Microsoft states that, “this will strengthen your device sign-in by switching all Microsoft accounts on your device to modern multifactor authentication with Windows Hello Face, Fingerprint, or PIN, and eliminating passwords from Windows.”

For any Windows 10 feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Similar ‘Hot Corners’ Feature Off the Table for Google

This past month, rumors flew around about Google working on a feature for the Chrome operating system, similar to MacOS’s ‘Hot Corners‘. This handy feature would allow work to move more fluidly, assigning your display corners for quicker access. According to Zac Hall from 9to5Mac.com, he states:

Hot Corners turn each of the four corners of your display into actions. Just move your cursor to the designated corner, then an action that you assign to that corner is launched.

I rely on Hot Corners to both quickly access Notification Center and reveal my desktop for accessing recently saved files. There are keyboard shortcuts, buttons, and gestures for doing both of these tasks, but neither method is as fast or natural for me than a cursor movement.

Zac Hall – 9to5Mac.com

However, this past Tuesday, it was shared that Google had decided to abandon the project, stating that they were “no longer moving forward with this project.”

I personally think this would have been a nice feature for Chrome OS. Who knows – maybe the project will be put back on the table in the future. Google has been known for mimicking other operating systems and adding similar features to their own OS.

For help updating, restoring or dealing with any PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

How to Uninstall Updates on Windows 10

Since the COVID-19 pandemic began, Microsoft has released a handful of troublesome updates to its users. The most recent one, Windows 10 KB4556799, has issued a plethora of problems – including the Blue Screen of Death and reverting back to default settings. There’s no telling how many users are being affected by this issue. However, if you are one of them, the best thing to do is to uninstall the update.

Uninstalling problematic updates is pretty simple and will help get your computer back up to working order.

Here’s how to uninstall updates:
  1. Go to Start Menu
  2. Settings
  3. Update & Security
  4. Under Check for updates, click on View update history
  5. Click on Uninstall updates

This will open up a window showing all of the updates, with the most recent on top. From there, click on the update needing to be uninstalled, right click it, and choose uninstall. If there are certain KB (Knowledge Base) number updates that are needing to be uninstalled, using the Search Installed Updates box in the top right corner of the control panel window is a convenient and quick way of finding it.

It is encouraged that you write down any KB numbers, as they may be needed later on.

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.