Apple iMessage Breach Last Month

Internet trolls can breach any type of system if it is not properly secured. Emails and software are just two ways they can infiltrate your pc without your awareness.

The motivations for these attacks range from stealing data to financial gain. They also crash business computers in order to shut them down. One breach, in particular, occurred last month against the software giant, Apple.

Apple’s iMessage Security Breach

Apple has put out a new security update to fix a flaw that caused a software breach for months, The Wall Street Journal (WSJ) reported Monday (Sept. 13).

NSO Group, an Israeli cybersecurity firm, has been exploiting a vulnerability to silently infect iPhones using iMessage since February, WSJ reported, citing research group Citizen Lab, which looks into cyberattacks on “journalists and dissidents.”

The intrusion was ominous to Citizen Lab because it was a “zero click” attack, referring to an attack in which the user doesn’t need to click a link or open a document to be attacked, according to the report.

John Scott-Railton, one of the Citizen Lab researchers, told WSJ that “anyone with iMessage” could be infected unknowingly. He added that the software was “rare and probably expensive,” and that it likely was developed with a substantial amount of work.

Source: Pymnts.com

What can you do?

You can take steps to improve your cyber-defenses, such as making sure your important files and data are backed up to secure cloud storage. We recommend Carbonite online backup solutions which will safeguard your data against any type of attack or dilemma.



If you are needing assistance with any malware issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought by our staff at Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Top Reason to Update Your Apps

Updates to apps and operating systems can be inconvenient at times. Patches, optional updates, and significant updates are all available. But to keep up with modern technology and user feedback, updates are necessary.

Updating your apps should be a top priority. The biggest reason is this:

Updating your operating system, browser, and other software on your PC or mobile device reduces the risk of cybersecurity threats. Leaving them unpatched might result in serious issues, such as hackers gaining access to confidential information or spreading viruses.

While some malware is harmless, others can do significant damage. That is something that no one wants to handle. To avoid difficulties, keep all of your programs and operating systems up to date.

Get the most recent versions of the apps by updating them. If you have a lot of apps on your device that you don’t use anymore, it’s a good idea to delete them.


For help with any application issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Check PC for Windows 11 Compatibility

Many PC’s are allowed to download and install the brand new Windows 11 operating system. However, some are not.

If your computer lacks the necessary hardware, it will be supported either partially or not at all. Microsoft’s stance on Windows 11 requirements remains unchanged. They stated the new operating system will only be available for compatible devices. How can you tell if your computer can upgrade? Here’s how:

Go to the Microsoft Website

If you head over to the Microsoft website and scroll down close to the bottom of the page, you’ll find “Check for compatibility”. From there, they give you the option of downloading what’s called the PC health check app.

By clicking on “Check now”, this application will scan your computer to see if it meets the qualifications. If it does, the update will show up in Updates under the Settings app.

  1. Click the Start menu
  2. Type in Windows Update
  3. Click on Check for updates

Some users may see the result (shown above). You will still be allowed Windows 10 updates. And remember, the Windows 10 OS end-of-service doesn’t end until 2025.


If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Tucson Computer Repair Service. If you need computer repair in Tucson, AZ, please call the local office at (520) 526-9940.

Creating a Child Account on Windows OS

With the recent global pandemic, more and more people are relying on the internet for work and other resources. Kids are also dependent on computers to help with schooling. And with all the amount of resources available to them, parents can easily become concerned. Restrictions need to be in place.

Windows OS allows you to add child accounts with parental controls set in place to block unwanted websites.

First, to create a child account, follow the steps below:
  1. Go to Settings
  2. Accounts
  3. Family & other users
  4. Click the Add a family member, under Your Family
  5. Click Add a child, enter their e-mail address (if applicable), and click Next
  6. Click Confirm

An e-mail will be sent to the address provided, requesting them to join to complete the addition process.

Second, to block websites, follow the steps below:
  1. Go to Settings
  2. Accounts
  3. Family and other users
  4. Click Manage family settings online, located under Add a family member
  5. Click on More options
  6. On the drop-down menu, click on Content restrictions
  7. Click on Block inappropriate websites to turn it on

Turning on the Block inappropriate websites will block all adult websites. This will turn your SafeSearch on, which is quite the handy feature on Windows 10. You can also add websites that you want to allow, and add websites that you want to block. This is optional, however.

When kids attempt to access any websites that are on the blocked list, an Ask for permission box will pop up. This will state that they will need to request permission from an adult family member to access the website. This gives parents complete control on whether or not they want to approve it.

If you ever have an issue with any Windows 10 features, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service, if you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Windows 11 is Available Today

Today, October 5th, Microsoft released the brand new Windows 11 operating system. Users have been waiting for months for it to become available, and now it’s here! Here are a few things to remember:

Windows 11 is only available for supported devices.

If your computer lacks the necessary hardware, it will be supported either partially or not at all. Microsoft’s stance on Windows 11 requirements remains unchanged. They said unequivocally that the new operating system will only be available for compatible devices. Unfortunately, an unsupported operating system may raise the chance of BSOD (black screen of death) or other technical problems.

There may be bugs, still.

Not everyone will have a trouble-free update. Even though developers have tested it the past few months, users have already begun reporting Windows 11 difficulties and other concerns. This includes a glitch in which some users may be unable to install the upgrade owing to generic errors.

The new OS may not be available to everyone.

Around the same time, Windows 11 will be made available as a free upgrade to Windows 10 customers, albeit not everyone will be provided the software all at once. Also, your PC must fulfill specific minimum Windows 11 requirements, such as a 64GB hard drive and a 9′′ monitor.


For any Windows OS feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Child Safety Features Coming to iOS

Apple is currently working on a feature for iPhone, iPad, and Macs’ Message App. This particular one will solely focus on child safety. When receiving or sending inappropriate graphic photographs, it will alert youngsters and their parents.

When a child attempts to view a photo flagged as sensitive in the Messages app, they will be alerted that the photo may contain private body parts, and that the photo may be hurtful. Depending on the age of the child, there will also be an option for parents to receive a notification if their child proceeds to view the sensitive photo or if they choose to send a sexually explicit photo to another contact after being warned.

Source: MacRumors
Controversial Feature

While many users are happy about this extra step of protection, others are not. According to an Apple Privacy Letter, “On August 5th, 2021, Apple Inc. announced new technological measures meant to apply across virtually all of its devices under the umbrella of “Expanded Protections for Children”. While child exploitation is a serious problem, and while efforts to combat it are almost unquestionably well-intentioned, Apple’s proposal introduces a backdoor that threatens to undermine fundamental privacy protections for all users of Apple products.

It’s uncertain how much privacy is lost due to this upcoming child safety feature. The pros and cons seem to possibly go back and forth.

Helpful tip: When users ask Siri how they may report CSAM (Child Sexual Abuse Material) or child exploitation, they will be directed to materials explaining where and how to submit a report.

For help with computer security issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

The Importance of Multi Factor Authentication

Last month, the RSA had their security conference, and Microsoft shared quite the alarming statistic about user accounts.

They stated that while 95% of users are protected, there’s still 5% that remains compromised. This 5% is what hackers feed upon. And while 5% of users doesn’t seem like a big number, that rounds out to be around 1.2 million logins every month.

Not only that, but Microsoft engineers said that most, if not all, of these risked accounts are not using MFA, or multi-factor authentication. This system allows a lower risk of a possible compromise to your account – which is incredibly important to any personal information you may have stored. For Office 365 users, set up a 2-step verification here.

Using multi-factor authentication is one of the easiest and most effective ways to increase the security of your organization. It’s easier than it sounds – when you log in, multi-factor authentication means you’ll type a code from your phone to get access to Microsoft 365. This can prevent hackers from taking over if they know your password. Multi-factor authentication is also called 2-step verification. Individuals can add 2-step verification to most accounts easily, for example, to their Google or Microsoft accounts.

-Microsoft Docs

For help updating, restoring or dealing with any security issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Paint App Revamped

Users in the Windows Insiders Program are trying out the new redesigned Paint application for Windows 11.

The new app will include a more modernized look, with rounded corners, an updated toolbar, and drop down menus. Microsoft has also added a text feature.

Microsoft Paint is one of the most popular Windows programs. Although in 2017 it was announced that Paint would be removed, Microsoft ended up defaulting back. Users were incredibly happy with the announcement.


If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Windows 10 Ransomware E-Mails – Do NOT Download

If you get an e-mail telling you to install Windows 10 updates, simply delete it.

Newly discovered malware is asking victims to update to the most recent version of Windows 10. ‘Install Latest Microsoft Windows Update immediately!’ or ‘Critical Microsoft Windows Update!’ appears in the subject line, and when you open it, a file extension attachment appears for you to click on.

This malicious download will infect any computer that downloads the “.jpg” file extension. TechRadar reported that the download, “encrypts all of the files on the infected user’s system and appends their filenames with its own file extension, 777. A ransom note with the filename ‘Cyborg_DECRYPT.txt’ is then left on the desktop of the compromised machine. Finally, the ransomware leaves a copy of itself called ‘bot.exe’ hidden at the root of the infected drive.”

The GitHub file name

The file is called ‘bitcoingenerator.exe’ and the GitHub account is named “misterbtc2020”. This ransomware locks your PC and your files, encrypted. For a ransom, you can receive your files as decrypted.

Make sure your antivirus is up to date on your computer to avoid any and all malicious cyber attacks. Also, remember that Windows 10 updates only push through its operating system and not through e-mails.


If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

How To Disable Background Apps

If you have Windows 10, this is an important tip to know.

Background Apps, by default, are allowed to run even if they’re not being used. This means they’re affecting battery life, collecting information, and can download/install updates.

While this may not seem a problem to some, other users may want to disable it. Here’s what you do:

  1. Go to Settings
  2. Click on Privacy
  3. Find Background Apps
  4. Turn off the “Let apps run in the background” option.

You also have the option of turning on/off individual applications, instead of turning all of them off as a whole.

Source: WindowsCentral

For any computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.