Tag Archives: internet

Internet Explorer End of Support Statement

Confirmation is here. Microsoft announced the retirement of the Internet Explorer 11 desktop app.

Sean Lyndersay, a Microsoft blogger, stated the Microsoft Edge browser’s capabilities with security and experience exceeds Internet Explorer by far. It was important for change to occur to keep up with modernized technology, such as the ‘Chromium project’. This handles many of the popular browsers.

Implementing IE in with Edge gave users to utilize any apps or sites from the Edge browser. The shutdown for IE will be on June 15, 2022. Other Microsoft Apps will be ending support on August 17th, 2021.

Not only is Microsoft Edge a faster, more secure and more modern browsing experience than Internet Explorer. However, it is also able to address a key concern: compatibility for older, legacy websites and applications. 

Source: Windows Blog

If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

What if a Website Doesn’t Load?

Sometimes, the internet can be a frustrating thing to deal with, especially if the website doesn’t load. You may be welcomed with a “The connection has timed out” or 404 error will pop up. Or, you might find the black and white dinosaur mini game, while it reads “No internet”.

This can be confusing, as you think everything on your end should be working properly. Thankfully, there are a few ways you can troubleshoot this issue.

Turn it off, then on again

Computer techs are often quick to ask, “have you tried turning it off, then back on again?” And while that can be annoying, these techs swear by it. When computer issues arise, something as easy as shutting down your PC for a short time, then turning it back on alleviates the problem.

Add-Ons may be stopping a loading page

Certain browser add-ons you may hinder the loading process of a website. These can vary anywhere from anti-virus extensions to incorrect configurations. Try a different browser to see if you’re acquiring the same results. Also, a word of caution, if the extensions are causing the webpage to fail at loading, there may be a good reason for it. Often times, you can trust your add-ons to determine which websites are safe and which are not.

Try a ‘website down’ checker

Websites, such as “Is It Down Right Now?” will help double-check if you’re the only one experiencing loading problems. All you have to do is type in the URL and search. Within seconds, the results will show if anyone else is having trouble on that website as well.

Check a different device

It’s quite possible that the device you’re surfing the web on is having some technical difficulties. To test this, try using the browser on a different device and see if the same results appear.

PGMag states on their blog, “try visiting the site on another device, like your phone (connected to the same Wi-Fi network). If the site loads on your phone but not your computer, you can narrow down the problem to your PC. If the site doesn’t load on your phone when connected to Wi-Fi but loads when Wi-Fi is off, you’ll need to start digging around in your router’s settings—it’s possible the built-in security software, parental controls, firewall, or some other option is blocking your access.”

Stating the obvious

There are also options on the problematic webpage, which states:

  • checking the internet connection
  • checking the firewall and proxy
  • Run the Windows Network Diagnostic

These options give links, which will send you to the proper destination to run any diagnostics or check any connections.


For computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Internet Explorer Support Ending in 2021

Microsoft announced last week that Internet Explorer and its online service support will be ending on August 17th, 2021. This also comes with support ending for Legacy Edge on March 9th, 2021.

This will give enough time for businesses to transition to a new browser, such as the new version of Edge.

Apparently, ending support for Internet Explorer has been in the work over the years. The Verge, a tech news outlet, says, “The company first unveiled its new Edge browser back in 2015, codenamed at the time Project Spartan. It was the beginning of the end for the Internet Explorer brand. Microsoft has since labeled Internet Explorer a “compatibility solution” rather than a browser and encouraged businesses to stop using the aging browser.”

Legacy Edge

After the support date arrives, no security updates will be available for either Internet Explorer or Legacy Edge.

For any computer inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

During Pandemic, This is What’s Happening to your Internet

The Coronavirus has led the world into full-blown crisis mode. This has made multiple businesses, schools and other companies to shut down their operations until further notice. Quarantine has been set for many cities across the globe. This had led many families to go without pay due to work closures.

Thankfully, Internet providers have made it their mission to allow customers to keep their internet on during this difficult time. This also applies to the users who aren’t able to pay the monthly balance.

According to Axios, a journalist company:

“Companies that adhere to Pai’s “Keep Americans Connected Pledge” commit for the next 60 days to:

  • Not terminate service to any residential or small business customer because of an inability to pay bills due to coronavirus disruptions.
  • Waive late fees that customers incur because of changes in their economic circumstances related to the pandemic.
  • Open Wi-Fi hotspots to those in need.

“I don’t want any American consumers experiencing hardships because of the pandemic to lose connectivity,” Chairman Pai said in a statement.”

This outcome will allow people to work, or school, from home for the next 60 days. Over 60+ companies, such as T-Mobile, Verizon, Comcast and more have joined in with the FCC.

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.