Tag Archives: Windows 10

Windows November Update Now in Fast Ring

Just a few weeks left until the new Windows 10 November update comes out, and now the Windows Insiders are testing it in the Fast Ring. Update 20H1 build 19008 remedies were shared on the Windows Insiders Blog. These pre-released builds sometimes contains bugs and Insiders can submit feedback.

Brandon LeBlanc, Senior Program Manager of the Windows Insiders program shared a bulletined list of fixes and known issues:

“General changes, improvements, and fixes for PC

  • For Insiders that were experiencing their PCs getting stuck on restart and shutdown on Builds 18999-19002: A fix for this was included with the update to Build 19002.1002, but in case you didn’t see it, including a note here too. If you didn’t install Build 19002.1002, you may need to use the workaround in order to upgrade to this build.
  • We fixed an issue where, when optional updates were available, Insiders with the Settings header might see the Windows Update indicator in a warning state, although the main page of Windows Update Settings showed that everything is up to date.
  • We fixed an issue resulting in sometimes not being able to bring Settings back up after minimizing the window.
  • We’ve done some work to improve the launch speed of the taskbar jump lists.
  • We fixed an issue resulting in the Program Compatibility Assistant popping up for some Insiders
  • We fixed an issue resulting in Windows Hello unexpectedly showing an error message periodically saying “Can’t turn camera on” on recent builds.
  • We cleaned up some UI in the Mouse pointer settings in Ease of Access.
  • We fixed a bug in Narrator where Narrator was not reading link text in the proper language in the Chrome Browser.

Known issues

  • BattlEye and Microsoft have found incompatibility issues due to changes in the operating system between some Insider Preview builds and certain versions of BattlEye anti-cheat software. To safeguard Insiders who might have these versions installed on their PC, we have applied a compatibility hold on these devices from being offered affected builds of Windows Insider Preview. See this article for details.
  • We’re investigating an issue where initiating “Reset this PC” with the cloud download option isn’t working on this build or the previous one when started from Windows RE.
  • We’ve heard that Settings still isn’t available outside of launching via the URI (ms-settings:) for some Insiders and are investigating.
  • When using dark theme, the hardware keyboard text prediction candidate window is unreadable due to black text on a dark grey background.
  • Bluetooth devices may not reconnect as expected after closing the device lid for certain devices. We’re working on a fix, but in the meantime, you can toggle Bluetooth off and back on in the Settings app or reboot the device and that should resolve the issue.
  • Some Insiders are still reporting that after successfully updating to a new build, the Windows Update Settings page may show the same build needs to install. You can verify the build was successfully installed by checking the build number in the corner of the screen or going to Win + R, typing winver, and confirming the build number. We’re investigating this issue.
  • Some Insiders are still reporting that when viewing Optional drivers in the new section on the Windows Update page, there may be older drivers showing as available for download. If accepted, they will attempt to install and fail to do so. We’re investigating this issue.”

If you have any operating system update issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Windows 10 Allows Sharing with Nearby Devices

One handy feature that Windows 10 includes sharing pictures, documents, and other attachments with nearby devices. This can be arranged by using bluetooth, which is a requirement and running version 1803 or later of Windows 10.

Here’s how to get there:
  • Start Menu
  • Settings
  • System
  • Shared Experiences
  • Turn on toggle of Share across devices
  • You can choose either My devices only or Everyone nearby

To share a file, simply open File Explorer, right click on your chosen file, and scroll to Share. The Share box will come up and will show you if any devices nearby.

Please note that Nearby Sharing will only operate within computers you have signed into with the same Microsoft account if you choose My devices only.

For any Windows 10 feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

How To: Windows 10 System Restore

When computer software issues arise, such as the latest OS debacle KB4520062 breaking the Windows Defender Advanced Threat Protection, some users have explained uninstalling or using system restore to help alleviate the problem. Andre Da Costa, an article author, posted an easy and effective way on how to do a system restore on your Windows 10 OS on the Microsoft Community Board.

“Easy Guides are intended to make it easy for users to follow instructions regarding basic tasks in Windows 10,” He states. “Guides are a single info-graphic that you can follow from beginning to end.”

Here’s Andre’s simple breakdown on how to format and construct a System Restore:
  • Press Windows key + R
  • Type: rstrui.exe
  • Hit Enter
  • Click the: ‘system protection’ link
  • Click ‘Configure’
  • Select the ‘Turn on system protection’ radio box.
  • Use the slider to adjust the amount of space you want to allocate to system restore
  • Click Apply then OK
  • Click ‘Create’
  • Enter a name for your system restore point then click ‘Create’
  • Wait while your first system restore point is created.
  • Click ‘Close’ then ‘OK’

He also shares how to complete a system restore by opening up the rstrui.exe program, which opens up the settings. Just choose the restore point and confirm.

Remember that System Restore does require a restart of your computer, so Microsoft urges you to save any necessary open files and close out of any programs you have on your desktop.

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

How To Turn on Dynamic Lock

Windows 10 includes such a nifty little feature to help those who are somewhat forgetful when it comes to locking their home screen.

The feature, called Dynamic Lock, automatically locks your device or PC when your bluetooth (which needs to be connected with your computer) is out of range. Here’s how to enable this helpful feature:

  • Start Menu
  • Settings
  • Accounts
  • Sign-in Options
  • Dynamic Lock
  • Check box “Allow Windows to automatically lock your device when you’re away”

No Bluetooth? No problem!

If you’d rather not deal with bluetooth, you can still lock your screen automatically and have it put to a screen saver:

  • Start Menu
  • Type Change screen saver
  • Scroll to Blank
  • Choose allotted time for Screen Saver
  • Check box “On resume, display logon screen”
  • Click Apply, then OK

If you need assistance with Windows 10, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960 or schedule an appointment at www.scottsdalecomputerrepairservice.net.

How To Turn on Windows 10 Night Light

When you lay awake at night, one thing we habitually snag to avoid boredom are our devices. But this in turn ruins our sleep habit with the blue light. Windows 10 has a practical feature, called Night Light, which removes blue light and displays a warmer screen.

To enable Night Light:
  • Start Menu
  • Settings
  • System
  • Display
  • turn on the switch under Night Light

You can use the Night light settings, which display options of the strength of Night Light, along with scheduling. Window Support adds that, “Night light isn’t available if your device uses certain drivers (DisplayLink or Basic Display).”

If you are needing help with Windows 10 issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Security Warning, Microsoft Says Not to Update

Just days after the October 15th cumulative update for Windows 10, Microsoft urged users not to install the update.

KB4520062 (OS Build 17763.832) was available to install on Tuesday, and added bug fixes and improvements. But the Windows Support blog post pertaining to the update shared a security concern with it on Thursday. This certain issue seems to only affect businesses who heavily rely on the Microsoft Defender ATP.

0xc0000409 Error

They stated, “After installing this update, the Microsoft Defender Advanced Threat Protection (ATP) service might stop running and might fail to send reporting data. You might also receive a 0xc0000409 error in Event Viewer in MsSense.exe. At this time, we suggest that devices in an affected environment do not install this update.We are working on a resolution and estimate a solution will be available in mid-November 2019.”

This certain issue seems to only affect businesses who heavily rely on the Microsoft Defender ATP. Windows Support is quick to encourage users that before installing updates, they install the latest servicing stack update for their OS beforehand. The SSU minimizes possible update issues, while enhancing “the reliability of the update process”.

If you are needing help with Windows 10, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Windows 10 19H2 Rumored November 12 Release

There has been a leak in the release of the new Windows 10 1909 update. Named ’19H2′ as of now, Zac Bowden, a senior editor of WindowsCentral, tweeted this yesterday:

Although November 12th is the predicted release date, Zac did explain that plans have the ability to change. But this was what he had heard from sources.

This update is also said to be a very quick download, as it is small in comparison to other past updates. So in comparison, it’s like Patch Tuesday.

What’s in the new update?

Plenty of these new features within this new update incorporate a number of enhancements, improvements, and additions. Some of them include:

  • create an event straight from the Calendar flyout on the Taskbar
  • Start Menu navigation panes expand so you know where you’re clicking
  • improvements on battery life and performance on certain processors in PC’s
  • added Windows Defender Credential Guard for ARM64 devices
  • “Manage notifications” button to the top of Action Center
  • turn off playing sound when notifications pop up option

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Start Menu Issues Still Linger

Over the past few weeks, Windows 10 users complained of both printer and Start Menu issues from the Windows Community Board. And while some users are resolving the issues by uninstalling the update all together, Microsoft acknowledged that they haven’t found the issue yet with the Start Menu.

The Patch KB4517389 Microsoft released fixed the printer-spooler headache, but the Start Menu is still being investigated. When it is used, a “critical error” pops up. On October 11, a Microsoft employee wrote a reply in the Windows Community Board, “We are aware of this issue and estimate a resolution to be released in late October.”

Keep an eye out for the expected date of release.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Printer Issues with Windows 10 and Fix Available

Several Windows 10 OS users claimed the new update experienced printing issues. However, Windows Support released an October 3rd update to secure the printing jobs.

This is a required security update that expands the out-of-band update dated September 23, 2019. This security update includes the Internet Explorer scripting engine security vulnerability (CVE-2019-1367) mitigation and corrects a recent printing issue some users have experienced. Customers using Windows Update or Windows Server Update Services (WSUS) will be offered this update automatically. To help secure your devices, we recommend that you install this update as soon as a possible and restart your PC to fully apply the mitigations. Like all cumulative updates, this update supersedes any preceding update.

-Windows Support

This particular update doesn’t affect the upcoming monthly update, which is being released on October 8th. Before updating, Microsoft urges users to install the most recent SSU for their OS beforehand.

For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Microsoft Looking Into Start Menu Bug

An investigation has been open by Microsoft to look into an issue with the Windows 10 Start Menu.

Several users claimed a critical error appears when they try to type anything in the Start Menu. The error states “Your Start Menu isn’t working. We’ll try to fix it the next time you sign in.” One Reddit user said, “Thought I would give KB4515384 a shot on a spare test computer (released today, yeah I’m brave). Now, when I type in something to the start menu to bring up a program, it does absolutely nothing.”

He then updated his issue with, “I uninstalled it and the problem went away.”

This particular bug doesn’t seem to be affecting everyone, but rest assured that Microsoft is looking into it and hoping to resolve the issue as quickly as possible.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.