Tag Archives: Windows 10

Microsoft Store Revamp Coming to Windows 10

This year has been full of updates to a handful of Microsoft features, along with a new operating system. Developers are continuing the process of updating the Microsoft Store and allowing the Windows 10 OS to acquire it.

If you are in the Windows Insiders Program, you can now install the new Microsoft Store. According to WindowsLatest, “Microsoft originally announced Windows 11’s new app store in June, and since then, the company has been trying to improve the quality of its marketplace. Several servicing updates have been released as part of the Windows Insider Program and users have been testing the new Store on their devices for more than three months now.”

Source: Microsoft

The new Microsoft Store appears less crowded than the present app store. It is also built on XAML (UWP) code rather than WebView. This means especially when the internet connection itself is sluggish, the speed should be improved.

If you would like to try out the new Microsoft Store on your Windows 10 device, you can join the Windows Insiders Program. It’s free. We don’t know for sure when the installation will be open to the public, but hopefully soon.

Note for Windows Insiders: The preview may carry bugs that can affect your device. To become part of the Windows Insiders Program and try out upcoming features before anyone else, sign up here!


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Tampa Computer Repair Service. If you need computer repair in Tampa, FL please call the local office at (813) 400-2865.

2021 Cyberattack Developments

Malware, Ransomware, and spyware are just a few examples of threats that are designed to infiltrate vulnerable software. As a result, hackers can steal personal information such as social security numbers or bank passwords. The Microsoft Digital Defense Report shared that while hackers are hitting hard, cybersecurity is hitting harder.

As governments perceive cybercrime as a danger to national security, they are enacting new laws and investing more resources.

Earlier this month, Microsoft published the 2021 Microsoft Digital Defense Report (MDDR). Drawing upon over 24 trillion daily security signals across the Microsoft cloud, endpoints, and the intelligent edge, the 2021 MDDR expands upon last year’s inaugural report and contains input from more than 8,500 security experts spanning 77 countries—including insights on the evolving state of ransomware, malicious email, malware, and more.

Source: Microsoft
Source: Microsoft Digital Defense Report

To avoid dangerous cyber assaults, make sure your antivirus software is up to date on your computer. Windows 10 has Ransomware protection as part of its operating system.

In the Settings app, you’ll find a plethora of protection settings, including Firewall & network protection. You’ll also notice Virus & threat protection, which easily scans your device to search for any possible attacks.

Source: Gilbert Computer Repair Service

Ransomware protection is provided if you scroll to the bottom of the Virus & threat prevention section. Simply click on Manage ransomware protection to enable this useful tool. You may then flip the toggle On to safeguard your data on your PC. In the event that danger arises, recovering files becomes an extra option.


If you have any questions regarding ransomware, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the St. Petersburg Computer Repair Service. If you need computer repair in St. Petersburg, FL please call our local office at (727) 350-1090

What is the PC Health Check App

Microsoft will install the PC Health Check software on Windows 10 PCs. Many people sought to delete Health Check since their computer could not meet the criteria for running Windows 11.

So what’s it all about?

PC Health Check was originally designed to provide a rating for your PC, indicating whether or not it was upgradeable to Windows 11. However, Microsoft appears to have permitted many unsupported PCs to install the latest operating system.

Source: Microsoft

“Microsoft then went back and forth on its hardware requirements for Windows 11, eventually landing on a compromise that PCs without the “supported” hardware required by PC Health Check would be able to upgrade to Windows 11, but without updates. Well, some updates—anecdotal reports say some unsupported PCs are receiving Windows 11 updates, but they’re not guaranteed.”

Source: PCWorld
Here’s how to uninstall PC Health Check app:
  1. Click Start
  2. Open Settings
  3. Go to Apps > Apps & Features
  4. Find “Windows PC Health Check”
  5. Click on the 3-dot icon
  6. Click Uninstall.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Aurora Computer Repair Service. If you need computer repair in Aurora, CO, please call the local office at (720) 441-6460.

Reinstalling your Operating System

Sometimes, when all other attempts at troubleshooting your software issues have been depleted, your very last attempt may have to be reinstalling your operating system, or OS.

Reinstalling should be last resort, as it removes any, and all, data from your C drive. The C drive is your primary hard drive that stores your operating system, along with other files.

Clean Slate

Remember that completely uninstalling and reinstalling comes in the form of a clean slate – which means everything gets deleted. Do not forget to back up your files by going to the Start menu and typing in Backup Settings. From there, you can use Windows 10 feature, Back up using File History and use another drive to store anything you want on there.

According to Microsoft Support, here are a few ways you can reinstall Windows 10:

“There are three options that allow you to reset your PC. If you’ve tried just about everything else and your PC still isn’t running well, resetting it might fix the problem.

  • Option 1: Select Start  > Settings  > Update & Security  > Recovery. Under Reset this PC, select Get started. Open Recovery settings.
  • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power  icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC.
  • Option 3: Select Start , then press and hold down the Shift key while you select the Power  icon > Restart to restart your computer into Recovery Mode. After your computer restarts, select Troubleshoot > Reset this PC.
  • Any of these three options will get you started, but once you’re in the process, follow the steps as they are presented to you. If none of the preceding three options work, you can use installation media to resinstall Windows 10.
Use installation media to reinstall Windows 10
  • If your PC won’t start at all, you can use installation media to do a clean install of Windows 10. Go to the Microsoft software download website, download the media creation tool, then use it to create installation media on a DVD or USB drive. 
  • From there, see Reinstall Windows 10 for more detailed steps.”

If you have any questions regarding operating systems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Quick Assist Allows Remote Access on Windows 10

Remote access to other computers is quite the handy feature to have when it comes to helping those having issues with their PC. And with the COVID-19 pandemic, more and more people are relying on remote accessing.

There are a handful of Remote Access Applications out there, such as TeamViewer and Chrome Remote Desktop. These are free and easy to use. However, Windows 10 has it’s own remote access feature available.

Quick Assist allows others you trust have access to your computer. It’s secured and only requires a Microsoft account.

To access Quick Assist, follow the prompts below:
  1. Start Menu
  2. Type in Quick Assist and click on it
  3. From there, you can Get assistance or Give assistance
  4. Giving Assistance requires a signed in Microsoft account and will give a 6 digit code to provide to the one receiving assistance
  5. Receiving Assistance requires the 6 digit code in the box provided. Then click on Share screen.

It is recommended not to have any personal data shown or anything you don’t want the remote assistance to see. Quick Assist will prompt a permission box.

Source: Windows Community

For inquiries with Windows 10 features, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

4 Reasons Why You Should Clear Cache off Your PC

On Windows 10, there are three sorts of caches that require your attention from time to time. The word “cache” refers to a section of your hard disk devoted to saving browser files that your browser believes it may need to utilize again. These include temporary files, internet browsing, and file explorer. And while these aren’t necessarily bad, there are reasons as to why you should clear caches once in a while.

Files, CSS styles, JavaScript scripts, pictures, and other multimedia material will be saved by your browser. As a result, when you work with a web development business and request updates, it’s important to clear your cache often in order to view these changes automatically.

Like we stated earlier, cache isn’t undoubtedly terrible. However, these caches can accumulate over time, causing them to corrupt and creating system-wide problems. This can lead to slower response times. When you clear your cache, it should speed up your computer.

A third reason comes with security. If your computer become subjected to vulnerabilities, the information stored could be stolen. And with hacker enhancements over the years, finding a way would be simple for them.

When it comes to clearing browser cache, it’s simple and fast to do. Often times, browsers send errors, such as loading issues. Clearing your cache potentially could resolve that problem.


For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Oro Valley Computer Repair Service. If you need computer repair in Oro Valley, AZ please call the local office at (520) 526-9940.

How to Uninstall Updates on Windows 10

Since the COVID-19 pandemic began, Microsoft has released a handful of troublesome updates to its users. The most recent one, Windows 10 KB4556799, has issued a plethora of problems – including the Blue Screen of Death and reverting back to default settings. There’s no telling how many users are being affected by this issue. However, if you are one of them, the best thing to do is to uninstall the update.

Uninstalling problematic updates is pretty simple and will help get your computer back up to working order.

Here’s how to uninstall updates:
  1. Go to Start Menu
  2. Settings
  3. Update & Security
  4. Under Check for updates, click on View update history
  5. Click on Uninstall updates

This will open up a window showing all of the updates, with the most recent on top. From there, click on the update needing to be uninstalled, right click it, and choose uninstall. If there are certain KB (Knowledge Base) number updates that are needing to be uninstalled, using the Search Installed Updates box in the top right corner of the control panel window is a convenient and quick way of finding it.

It is encouraged that you write down any KB numbers, as they may be needed later on.

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

How to Fix Windows 11 Update Error

Wanting to update your computer to Windows 11, but you see the following error, “This PC Doesn’t Currently Meet All the System Requirements for Windows 11”? Unfortunately, the brand new Windows 11 operating system isn’t available to all Microsoft users.

However, if your computer is compatible, yet you’re still seeing the error, here’s why:

A new issue in the media creation tool and Windows update is restricting suitable customers from switching to Windows 11.

As the issue is prevalent when using the Media Creation tool or Windows update, the known fix is to simply use another upgrade method from Microsoft.

We recommend you start with the new Installation Assistant from Microsoft which is a dedicated utility developed to help you easily upgrade from Windows 10 to Windows 11.

You can use this comprehensive guide from us to use the Installation Assistant to update your OS directly. You will need a working internet connection to update using the same. 

If Update Assistant doesn’t seem to fit your requirements or if it presents you with the same error, then we recommend you use a Windows 11 ISO instead. Microsoft has also released dedicated ISOs for the new OS and you can upgrade using the same by following this guide.

Source: Nerdschalk

Go to the Microsoft Website

If you head over to the Microsoft website and scroll down close to the bottom of the page, you’ll find “Check for compatibility”. From there, they give you the option of downloading what’s called the PC health check app.

Several users may see the “Error” message. Thankfully, you will still be able to receive Windows 10 updates. Also, keep in mind that the Windows 10 OS’s end-of-life date isn’t until 2025.


If you have any questions regarding Windows 11, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

How To Turn on Dynamic Lock

Windows 10 includes such a nifty little feature to help those who are somewhat forgetful when it comes to locking their home screen.

The feature, called Dynamic Lock, automatically locks your device or PC when your bluetooth (which needs to be connected with your computer) is out of range. Here’s how to enable this helpful feature:

  • Start Menu
  • Settings
  • Accounts
  • Sign-in Options
  • Dynamic Lock
  • Check box “Allow Windows to automatically lock your device when you’re away”

No Bluetooth? No problem!

If you’d rather not deal with bluetooth, you can still lock your screen automatically and have it put to a screen saver:

  • Start Menu
  • Type Change screen saver
  • Scroll to Blank
  • Choose allotted time for Screen Saver
  • Check box “On resume, display logon screen”
  • Click Apply, then OK

If you need assistance with Windows 10, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Scottsdale Computer Repair Service. If you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960 or schedule an appointment at www.scottsdalecomputerrepairservice.net.

Creating a Child Account on Windows OS

With the recent global pandemic, more and more people are relying on the internet for work and other resources. Kids are also dependent on computers to help with schooling. And with all the amount of resources available to them, parents can easily become concerned. Restrictions need to be in place.

Windows OS allows you to add child accounts with parental controls set in place to block unwanted websites.

First, to create a child account, follow the steps below:
  1. Go to Settings
  2. Accounts
  3. Family & other users
  4. Click the Add a family member, under Your Family
  5. Click Add a child, enter their e-mail address (if applicable), and click Next
  6. Click Confirm

An e-mail will be sent to the address provided, requesting them to join to complete the addition process.

Second, to block websites, follow the steps below:
  1. Go to Settings
  2. Accounts
  3. Family and other users
  4. Click Manage family settings online, located under Add a family member
  5. Click on More options
  6. On the drop-down menu, click on Content restrictions
  7. Click on Block inappropriate websites to turn it on

Turning on the Block inappropriate websites will block all adult websites. This will turn your SafeSearch on, which is quite the handy feature on Windows 10. You can also add websites that you want to allow, and add websites that you want to block. This is optional, however.

When kids attempt to access any websites that are on the blocked list, an Ask for permission box will pop up. This will state that they will need to request permission from an adult family member to access the website. This gives parents complete control on whether or not they want to approve it.

If you ever have an issue with any Windows 10 features, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service, if you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.