Tag Archives: PC

What is the PC Health Check App

Microsoft will install the PC Health Check software on Windows 10 PCs. Many people sought to delete Health Check since their computer could not meet the criteria for running Windows 11.

So what’s it all about?

PC Health Check was originally designed to provide a rating for your PC, indicating whether or not it was upgradeable to Windows 11. However, Microsoft appears to have permitted many unsupported PCs to install the latest operating system.

Source: Microsoft

“Microsoft then went back and forth on its hardware requirements for Windows 11, eventually landing on a compromise that PCs without the “supported” hardware required by PC Health Check would be able to upgrade to Windows 11, but without updates. Well, some updates—anecdotal reports say some unsupported PCs are receiving Windows 11 updates, but they’re not guaranteed.”

Source: PCWorld
Here’s how to uninstall PC Health Check app:
  1. Click Start
  2. Open Settings
  3. Go to Apps > Apps & Features
  4. Find “Windows PC Health Check”
  5. Click on the 3-dot icon
  6. Click Uninstall.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Aurora Computer Repair Service. If you need computer repair in Aurora, CO, please call the local office at (720) 441-6460.

Free Up Some RAM on your PC

If a software program refuses to load or runs slowly, the first thing you should do is close all other open apps. Random Access Memory, or RAM for short, is used by every application in the software.

The more software you have running on your computer, the more RAM it consumes. This can be especially troublesome if you’re utilizing older PCs with little RAM.

Here’s how to free up some RAM on your PC:

  1. Press Ctrl+Alt+Delete on Windows, then select the Start Task Manager button.
  2. Click the Processes tab, then the Memory menu item, in the window that displays it. This shows how much RAM the programs are consuming.
  3. Click the End Process button to end a runaway process. Before you do so, be sure to check and make sure the program running isn’t crucial to Windows OS.

Another Way

Because RAM is volatile, you will lose its contents if your computer is turned off. Additionally, restarting your computer will free RAM and reset any active apps. While this will not increase your overall RAM, it will clear up any background programs that may be using RAM.


If you need computer repair, computer service or have any technology problem, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Littleton Computer Repair Service, if you need computer repair in Littleton, CO please call our Littleton office at (720) 441-6460.

4 Reasons Why You Should Clear Cache off Your PC

On Windows 10, there are three sorts of caches that require your attention from time to time. The word “cache” refers to a section of your hard disk devoted to saving browser files that your browser believes it may need to utilize again. These include temporary files, internet browsing, and file explorer. And while these aren’t necessarily bad, there are reasons as to why you should clear caches once in a while.

Files, CSS styles, JavaScript scripts, pictures, and other multimedia material will be saved by your browser. As a result, when you work with a web development business and request updates, it’s important to clear your cache often in order to view these changes automatically.

Like we stated earlier, cache isn’t undoubtedly terrible. However, these caches can accumulate over time, causing them to corrupt and creating system-wide problems. This can lead to slower response times. When you clear your cache, it should speed up your computer.

A third reason comes with security. If your computer become subjected to vulnerabilities, the information stored could be stolen. And with hacker enhancements over the years, finding a way would be simple for them.

When it comes to clearing browser cache, it’s simple and fast to do. Often times, browsers send errors, such as loading issues. Clearing your cache potentially could resolve that problem.


For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Oro Valley Computer Repair Service. If you need computer repair in Oro Valley, AZ please call the local office at (520) 526-9940.

Hibernation Issues on Windows 10

Hibernation in Windows causes issues on some PCs. What should you do?

Simply hold down the power button until the machine shuts down entirely to restart it. Even if you turn off your laptop, it may not turn off. To turn it off in this situation, you must remove the battery. It will not function if it is linked to the wall.

If the problem persists after your computer has been restored to normal operation, you should disable hibernation. To access the power choices, go to the control panel and then to the power options. Change to “Never” in the “Hibernate” section, if it’s available. You may also use the standby mode.

If you don’t see the “Hibernate” option, you’ll find “Sleep” instead. Click on the Start Menu, select Power, and click the Sleep option.

All operating apps and documents are stored in RAM during standby, while they are stored on the hard drive during hibernation.

This [Sleep] uses very little power, your PC starts up faster, and you’re instantly back to where you left off. You don’t have to worry that you’ll lose your work because of your battery draining, because Windows automatically saves all your work and turns off the PC if the battery is too low. Use sleep when you’re going to be away from your PC for just a little while—like when you’re taking a coffee break.

Source: Microsoft

Did you know? Hibernation mode consumes less battery power, but restarting the machine takes significantly longer.

If you always plug your computer into a power source, you might want to disable the standby and hibernation modes since you don’t need them when you’re connected.


If you have any computer-related issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

What Happens When Your PC reboots Randomly

A computer shutting down or restarting can be caused by a variety of factors. The three most common are a faulty power supply, a bad motherboard, or a laptop that overheats.

Remember, If it’s merely shutting off, it’s most likely due to overheating.

Your power supply may run out at any time. All of your hardware components are powered by the electrical supply. It can simply switch off if things aren’t going smoothly. Replacing them is quite cheap.

The worst-case scenario, which is sadly the most prevalent, is motherboard failure. Random shutdowns, restarts, and Windows problems may result as a result of this. At home, there is no practical method to inspect the motherboard. It is the most difficult element to repair when it breaks. Unfortunately, everything else is tied to it.

Incompatible or outdated drivers might sometimes be the source of the problem. This is especially if it began after a recent update or upgrade. The most common reason of unexpected restarts is your graphics card driver. As a result, remove the graphics card driver and allow Windows to obtain the most compatible drivers.


For inquiries with computer issues, call us at 1-800-620-5285. We would be happy to help. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

This is Why Your Computer Slows Over time

Everything seemed to run smooth and quickly when you first received your computer. However, it appears to be slowing down with time.

Why is this the case?

There are several variables to consider, the most important of which being that consumer hardware degrades with time. Parts wear out, heat damage occurs, and so forth.

Examine your motherboard for blown caps, dust, and other debris. Sometimes a simple cleaning may make a huge difference. If your caps are blown, it’s time for a new motherboard.

It could possibly be low on memory, too many programs opened, or even malware. Nobody chooses to have viruses on their computer. Unfortunately, this occurs frequently. Malware may significantly reduce computer performance.

Virus and threat protection may be found in the Windows Security section of the Settings app. This checks your computer and notifies you if any action is required.

Software and hard disk corruption are two factors that might cause your computer to slow down over time. Another major reason is a lack of RAM and simply running out of hard drive space. When you don’t have enough RAM, your hard drive tries to compensate for the shortage of memory.


For help with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service. If you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Ventilating Your Computer

Computers require ventilation and fans to ensure its hardware’s longevity. Overheated components can cause the PC to crash and fail. This could result in loss of data and personal information.

Dust Buildup

Over time, dust builds in computer cases and even laptops. This causes obstructing fans and restricting air movement. Unfortunately, trapping heat and preventing your PC from adequately cooling itself could cause even bigger problems. Clean your computer’s casing on a regular basis.

Now, if dust isn’t clogging it but it’s still overheating, the fan may not be working properly. It may need replaced, or it might have just come unplugged.

Another tip to remember is to keep the room clutter-free and cool. Make sure nothing is blocking the vents or fans. A warm environment could spell disaster for your computer. Humidity often becomes a culprit of PC issues.

Prolonged exposure to high humidity corrodes the components inside your computer, similar to the way damp air on a rainy day rusts metal left outdoors. When the computer’s metal and electronic pieces corrode, they can lose their conductivity, resulting in short circuits or complete computer failure. Computers should be kept in areas where the humidity level is around 45-50%. Keep them away from humidifiers and damp areas like bathrooms to prevent corrosion.

Source: AnytimeHVAC

Temperature Changes

Like the inside, it’s best not to leave your device out in the sun. Doing so can also ruin the battery. Sources say to keep the temperature within 70-80 degrees. Apple says their devices include an automatic regulation, shown below:

iPhones come with a temperature sensor, so if the device overheats it sends a notification to the user. It immediately pauses any phone activity until the temperature drops.


For inquiries with any computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Why Should You Back Up Your Computer

Your computer is an extension of you. It contains personal information, full of files and folders that are priceless. And it’s quite important to keep it safe and secure.

Unfortunately, files become lost or corrupted due to malware or hardware crashes. It’s times like these that you have to be extra careful.

Backing up your computer is the solution to these issues. Microsoft Support shares on their blog how to back up and restore your computer. They also state the importance of backing up on a separate hard drive.

“Do not back up files to the same hard disk that Windows is installed on. For example, do not back up files to a recovery partition. Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to prevent unauthorized people from having access to your files; a fireproof location separate from your computer is recommended. You might also consider encrypting the data on your backup.”

Windows Support

Don’t wait until the worst happens on your computer. Keep your privacy safe and secure.


If you are needing help with privacy issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Windows 10 1709 Service Extension

First stated back in January that service on version 1709 of Windows 10 was to end in April of 2020, the release has now been extended. And with the pandemic still around, this helps many Microsoft users.

Microsoft Docs, which share important information on servicing their updates, lengthened their end of service for 1709 from April to October. According to their records, they say:

“Windows 10, version 1709 will reach the end of servicing on October 13, 2020 April 14, 2020. This applies to the following editions* of Windows 10 released in October of 2018:

  • Windows 10 Education, version 1709
  • Windows 10 Enterprise, version 1709
  • Windows 10 IoT Enterprise, version 1709

These editions will no longer receive security updates after October 13, 2020 April 14, 2020. Please go here for the latest information. Customers who contact Microsoft Support after this date will be directed to update their device to the latest version of Windows 10 to remain supported.”

This particular date also includes, “SharePoint Server 2010, SharePoint Foundation 2010, and Project Server 2010.” Version 1809’s end of service date was May 12th of 2020. However, the final update has been extended to November 10th.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Aurora Computer Repair Service. If you need computer repair in Aurora, CO, please call the local office at (720) 441-6460.

CISA Urges Mozilla Users to Update Browser

The status shows critical

If you are a Mozilla user, be sure to make sure your browser is updated. The United States Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) released a warning post on January 8th. This warning is not to be taken lightly. On their website, they state the following:

Mozilla has released security updates to address a vulnerability in Firefox, Firefox ESR, and Thunderbird. An attacker could exploit this vulnerability to take control of an affected system. This vulnerability was detected in exploits in the wild.

The Cybersecurity and Infrastructure Security Agency (CISA) encourages users and administrators to review the Mozilla Security Advisories for Firefox 72.0.1 and Firefox ESR 68.4.1 and Thunderbird 68.4.1 and apply the necessary updates.

Mozilla knows about this recent attack, and is also encouraging users to update their browser, claiming the impact to be critical. According to Mozilla, critical means, ” Vulnerability can be used to run attacker code and install software, requiring no user interaction beyond normal browsing.”

On a Mac, simply launch Firefox and click About, then Firefox and click Restart to update Firefox.

On a PC, launch Firefox and go under either Options, then Firefox Updates.

For help updating, restoring or dealing with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.