Tag Archives: Apple

iOS 13.7 opts-in COVID Notifications

iPhone users can now opt-in to COVID notifications on their phone.

Tuesday, Apple pushed out the iOS 13.7 update, including additional assistance in the new COVID-19 tracking system. What’s wonderful about this feature is there’s no app download needed to access the information.

According to the software update, “System availability depends on support from your local public health authority.” Several iPhone users have shared concerns about the company stealing data or other personal information.

However, Apple states, “Your iPhone is not collecting or sharing exposure notification data with anyone. If you turn on Exposure Notifications, information related to your exposures can only be shared with your permission.”

Source: Apple

Simply go to Settings, scroll down and you’ll find Exposure Notifications. From there, you have the option of turning it on, along with receiving Availability Alerts. In order to use Availability Alerts, you will have to have Location Services turned on.

You can go to Apple’s COVID tracking website to learn more information.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Delete Personal Information Properly When Selling Your Computer

This seems like a no-brainer when it comes to selling your computer, whether it be a PC or a Mac. No one wants any of their personal information compromised and fall into the hands of the wrong person.

But according to Kim Komando, a blogger named Josh Frantz spent roughly around $600 on different used devices for security research. What he found was absolutely startling.

“Frantz posted what he discovered on his rapid7 blog — and it was shocking! Of the 85 devices he bought, only two were correctly wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he was able to see email addresses, dates of birth, Social Security numbers and credit card numbers.”

Source: Kim Komando

If you are ready to sell any device you have, make sure you use apps, such as Eraser, or Permanent Eraser to delete any and all information that could easily be stolen. You can also look up apps in the App Store to give you options of which disk eraser works best for you.

These devices aren’t limited to just computers. Phones, printers, tablets and other electronic devices acquire certain information that you would not want leaked. Take the appropriate steps to remove the goods, so the goods don’t become tainted when you sell your device.

If you are having security problems or any other issue with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Use Offload on iPhone to Increase Storage

Depending on how much GB you have on your iPhone, storage can be a nuisance. You can spend all day figuring out which apps you don’t use regularly, delete the ones that don’t matter, or you can enable Offload.

Offload is a key feature on the iPhone, allowing any unused apps to be removed once storage is low.

To enable this great feature, follow the steps below:
  1. Go to Settings
  2. Click on General
  3. Scroll to iPhone Storage
  4. Click on Enable Offload Unused Apps

You can also find it in the iTunes & App Stores from the Settings list. Just enable the Offload Unused Apps by moving the toggle to the right.

It states that your data, along with any information will be saved with the enabling process. This will allow you to download with the app again without the data being reset.

9to5 Mac shares, “While it seems that the feature is off by default, we’ve heard from some users that they found it turned on without them manually doing so. With this feature, apps are deleted, but not removed from your Home screen. It simply shows a cloud icon next to the name, indicating that it has been removed.”

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Hackers Believe to Steal Ad Revenue on iOS

It’s no known secret that hackers are finding any way possible to insert malicious code to invade privacy and steal important information from potential victims. Synk, a software security business, shared a Chinese mobile ad vulnerability in iOS, implicating they were committing fraud through ads. They stated the following:

“We have identified that mintegral iOS SDK versions 5.5.1 and above contain malicious functionality which leads to information leakage. In simple terms the SDK is spying on user link clicking, and network activity within the affected apps. The spying occurs even if the SDK was not enabled by the developer or the ad mediation platform.”

Source: Synk Press Kit

The statements show that SDK makes iOS think that a different ad is being clicked on, therefore the ad revenue is being sent elsewhere instead of the actual business of the ad. The Chinese mobile ad, called Mintegral has stated it has been cooperating with Apple, while maintaining their innocence in the attack to steal information and ad revenue.

This vicious intended code seems to only have been seen on iOS and not on Android just yet. The first code was seen over a year ago, in July 2019.

For inquiries about vulnerabilities, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Goodyear Computer Repair Service, if you need computer repair in Goodyear, Arizona please call or text the local office at (623) 295-2645.

Benefits of Keeping your Computer Up to Date

Whether you have Windows, Apple, or any other kind of operating system, it’s extremely important to keep your computer up to date. There are a handful of benefits that safely secures any and all parts of it. Here are just a few of them:

Malware

Hackers are constantly on the move, doing anything possible to intrude in on personal computers to steal as much information as possible. Updates quickly add more protection to any personal information, such as passwords and banking credentials, to avoid any kind of viruses or malware.

Two-factor authentication is highly encouraged to keep PC’s safe. Microsoft Docs shared a statement for an upcoming update, saying, “Windows Defender System Guard enables an even higher level of System Management Mode (SMM) Firmware Protection that goes beyond checking the OS memory and secrets to additional resources like registers and IO.

With this improvement, the OS can detect a higher level of SMM compliance, enabling devices to be even more hardened against SMM exploits and vulnerabilities. This feature is forward-looking and currently requires new hardware available soon.”

Quick Fixes

Often times, smaller updates include a handful of fixes due to an improper update that could lead to issues like the blue screen of death. The Windows Community forum shares hundreds of issue inquiries that also adds simple fixes to alleviate flaws in the system.

Improvements

Software companies are always working on ways to improve users’ experience on their operating systems. These improvements lead to new features and updates to older applications. It helps to modernize the computer world on a constant basis.

Cortana has currently been updated to enhance experience, and it’s tightly secured so you have to log in to use it.

For inquiries with PC updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Intel Reveals Thunderbolt 4 Port

With technology modernizing, companies are working hard to keep PC and Macs innovative, up-to-date, and useful for everyone. Yesterday, Intel announced their upcoming universal cable, called the Thunderbolt 4.

This new connectivity port will allow a plethora of benefits, capable of amplifying the “minimum performance requirements, expanded capabilities and USB4 specification compliance,” according to the Intel Newsroom. It also features up to four port docks, giving quite the advantage for those requiring multiple ports for work purposes.

Jason Ziller, the general manager of the Client Connectivity Division of Intel, stated that, “the arrival of Thunderbolt 4 underscores how Intel is advancing the PC ecosystem toward truly universal connectivity solutions.”

They also shared the Thunderbolt 4 controller 8000 series, which would add a Thunderbolt 3 PC collaboration. The experience of using Intel’s ports is expected to receive positive feedback due to a rise in productivity.

Apple and Intel partnered together years ago, establishing the Thunderbolt to bring additional perks. So if you have a Mac, there’s a good chance you’ll find an Intel port. According to The Verge, “Apple is moving away from Intel’s chipsets in favor of its new, custom-designed ARM chips — but the company is promising that it’ll still support Intel’s Thunderbolt USB-C connectivity standard on new Apple silicon computers, despite the lack of Intel processors.”

In July 2020, Intel announces the Thunderbolt 4 controller 8000 series, which includes JHL8540 and JHL8340 host controllers for computer makers and JHL8440 device controller for accessory makers. Thunderbolt 4 developer kits and certification testing are available. (Credit: Intel Corporation)
Other benefits of Intel’s Thunderbolt 4 involve:
  • Thunderbolt Security protection
  • 2X minimum video requirements of Thunderbolt 3
  • PC charging on one computer port
  • and more!

At this time, the developer kits and testing for certification are accessible. And developers are excited about it.

For computer-related inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Aurora Computer Repair Service, if you need computer repair in Aurora, Colorado, please call or text the local office at (720) 441-6460.

ARM and Intel Processors: What’s the Difference?

Apple’s CEO, Tim Cook, announced at WWDC on June 22nd that Apple planned on creating an ARM processor for their Macs. This two-year plan would allow time for developers to create a processor that would give Apple computers a boost in performance, along with better battery life, and overall better quality. Thus far, the company has used Intel processors.

Taking a look into ARM processors, it seems as though Intel is the better processor when implementing it in larger PCs. ARM processors focus more on power efficiency while Intel works harder on performance. A forum user on Quorm writes:

“While there are some ARM chips that are faster than low-end Intel chips, no current ARM design matches Intel’s top processor designs in terms of raw processing power (in terms of instructions per second). ARM’s current fastest design is comparable in performance with the Intel i5–7300U (a mid-range, mobile, “Kaby Lake”-generation processor introduced in early 2017), which is obviously slower than Intel’s current best performers.

However, exceeding Intel in performance is not ARM’s goal. They prize power efficiency above everything else, and so are willing to have lower overall performance if they get better performance per watt (which they have achieved).”

So while both Intel and ARM are processors, both have their uses in a PC, it was stated on Forbes that while Apple is currently in the works for a better quality ARM processor, Intel will continue to work with them to make the best possible computer. Apple will include both ARM and Intel processors, but Intel will be the supporting processor by 2022.

For inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple’s WWDC Happening Today

Today’s the day! WWDC is kicking off here shortly and Apple fans are excited to to hear announcements about their operating systems for Mac, iPhone, Apple Watch, and Apple TV.

MacRumors stated in their blog that “Apple’s long-rumored transition of its Mac lineup from Intel processors to Apple-designed Arm-based chips” announcement may come into play at WWDC, but are unsure.

Source: Twitter

Watch the Apple event at 9 am PST on their website, YouTube, or on your Apple TV.

If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Tucson Computer Repair Service. If you need computer repair in Tucson, AZ, please call the local office at (520) 526-9940.

Software Device to Unlock iPhones

Although this device is affiliated with law enforcement, it still acquires a security threat concern.

Founded in 2016, the company Grayshift created a device that had the ability to unlock iPhones. And those who really know about Apple’s products know how difficult it can be to hack into their phones. They spend millions of dollars focusing on security measures to make their products uncrackable. Their vulnerability is quite low.

However, Grayshift’s device, called GrayKey allows law enforcement to unlock iPhones easily. This raised concerns for iPhone users globally, as this device could fall into the wrong hands. In 2018, Grayshift added a “Request Access” form to fill out on their website. It states, “GrayKey is not for everyone. We kindly request that you tell us a bit about yourself and your organization.” This lowers the chances of hackers getting their hands on their device and causing problems. Police departments then have to sign a non-disclosure agreement.

And according to NBC News, the software that Grayshift implements for the police is called Hide UI, and “can track a suspect’s passcode when it’s entered into a phone, according to two people in law enforcement, who asked not to be named out of fear of violating non-disclosure agreements.”

Those NDAs have helped keep Hide UI a secret. Because of the lack of public scrutiny of the feature as well as its covert behavior, defense attorneys, forensic experts and civil liberties advocates are concerned that Hide UI could be used without giving owners the due process of law, such as a warrant.

Source: NBC News

On top of Grayshift’s security, the price tag for a GrayKey is quite hefty. They include two options, a $15k one and a $30k. The first one requires internet access and has limitations, and the second one can work offline and limitless.

Source: Malwarebytes LABS Blog

Unfortunately with all of the new technology coming out, there are definite rip offs of these kinds of devices. You can buy them just about anywhere, and the cost is more affordable. It’s possible they’re not as potent as the GrayKey. But unlike the GrayKey, which at the moment is believed to only be available to law enforcement, the other devices are available to anyone.

An iPhone typically contains all manner of sensitive information: account credentials, names and phone numbers, email messages, text messages, banking account information, even credit card numbers or social security numbers. All of this information, even the most seemingly innocuous, has value on the black market, and can be used to steal your identity, access your online accounts, and steal your money.

The existence of the GrayKey isn’t hugely surprising, nor is it a sign that the sky is falling. However, it does mean that an iPhone’s security cannot be ensured if it falls into a third party’s hands.

Source: Malwarebytes LABS Blog

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

COVID-19 Tracker Apps Available

Many people in the US are still concerned about the pandemic, especially since starting next month, nonessential businesses will begin to open back up. Federal and local governments are working to ensure transparency with the Coronavirus, along with large tech corporations.

Google and Apple are currently in the works for a Bluetooth-based app to trace COVID-19 exposures. And there are apps included in the iOS App Store for worldwide coronavirus exposure data. According to the Electronic Frontier Foundation, or EFF, they are, “undertaking an unprecedented team effort to build a system for Androids and iPhones to interoperate in the name of technology-assisted COVID-19 contact tracing.”

Bing also brings a COVID-19 tracker to the Microsoft App Store. This app shares news about the coronavirus along with dependable information from your local Department of Health. It includes an overview of cases in multiple regions and shares Testing Centers in your local counties.

For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.