Tag Archives: microsoft

End of Service for Version 1809

If you have Windows 10 version 1809 on your PC, be sure to mark your calendars.

According to the Windows Support blog, version 1809 service will be expiring on May 12, 2020. “Every Windows product has a lifecycle,” Microsoft states. “The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

The editions who are affected by this are below:

For those utilizing the Enterprise and Education editions, service will end on May 11, 2021. Once the date has expired, Microsoft Support will encourage users to update their operating systems to the latest version of Windows 10. This is to assure your PC is getting the best security and performance.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

In Case You Don’t Know About Windows 10 S

Microsoft has always been about safety and performance when it comes to their Windows 10 operating system. Which is why back in May of 2017, they announced Windows 10 S.

Updated in 2018, and renamed as Windows 10 in S mode, this version allows your security to heighten while still receiving a similar experience of Windows. However, there are limitations within this mode. For example, S mode only allows the Microsoft Edge browser to be used. Reasoning behind this stems from the maximum security you’ll receive, as opposed to Firefox, Chrome, or other browsers.

“With Windows 10 in S mode, your favorite applications, such as Office, Evernote and Spotify, are available from the Microsoft Store where they’re Microsoft-verified for security. You can also feel secure when you’re online. Microsoft Edge, your default browser, gives you more protection against phishing and socially-engineered malware than Chrome or Firefox.”

Microsoft

Windows 10 in S mode also increases performance, as it allows a better and faster response time and overall wonderful experience. Processors that S mode will work on include Qualcomm Snapdragon, AMD and Intel. You can check to see if your PC has any of them by going to the Start Menu – Settings – System – About. Then, under the Device Specifications, you’ll see Processor, which will tell you which one you have.

To learn more about Windows 10 in S Mode, be sure to head on over to the Microsoft website and glance through their FAQ.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Notepad and Paint can be Uninstalled

With Windows 10 operating systems, Notepad and Paint were on the list of mandatory apps available on the PC. And with that came the impossibility of them being uninstalled. However, Microsoft is quickly changing that.

Windows 10 Insider Build 19551 includes an abundance of improvements, fixes and more. Future builds will be bring optional installations to both Notepad and Paint, among other apps, like Wordpad. Though they may be smaller MB in size than other apps – 6.58 MB for Paint and 6.24 MB for Wordpad – however, every bit of free space counts.

The Microsoft announced back in 2017 that Microsoft Paint (MS Paint) was going to be deprecated and removed in their next Creators Update. However last year, they announced that they reverted back to keeping it and added new features to the popular app.

This ‘optional’ feature is hoping to give Windows 10 users a little more control over what they have on their PC.

If you’re experiencing any Windows 10 or computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

WordPad Getting Office Web App Feature

Microsoft WordPad has been around since Windows 95. They haven’t done much in the realm of updating this particular app, considering its straightforward usage. WordPad was created to make easy text documents with little-to-no complexities.

However, according to Rafael Rivera on Twitter, “Microsoft WordPad is getting a new feature! An ad for Office web apps!” When you normally hear “feature”, you think of something new and exciting. This was quite the letdown.

The ad appears above the ruler, encouraging users to try Office, along with Word, Excel, and PowerPoint for free online. And while some may not see the ad as being an issue, others find it rather annoying. It’s just another way that Microsoft is trying to get their users to buy more of their products. Smart marketing? Maybe. But it goes to show that free doesn’t always mean free. There’s always a cost.

Source: Rafael Rivera Twitter

If you have any Windows 10 issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Reinstalling your Operating System

Sometimes, when all other attempts at troubleshooting your software issues have been depleted, your very last attempt may have to be reinstalling your operating system, or OS.

Reinstalling should be last resort, as it removes any, and all, data from your C drive. The C drive is your primary hard drive that stores your operating system, along with other files.

Clean Slate

Remember that completely uninstalling and reinstalling comes in the form of a clean slate – which means everything gets deleted. Do not forget to back up your files by going to the Start menu and typing in Backup Settings. From there, you can use Windows 10 feature, Back up using File History and use another drive to store anything you want on there.

According to Microsoft Support, here are a few ways you can reinstall Windows 10:

“There are three options that allow you to reset your PC. If you’ve tried just about everything else and your PC still isn’t running well, resetting it might fix the problem.

  • Option 1: Select Start  > Settings  > Update & Security  > Recovery. Under Reset this PC, select Get started. Open Recovery settings.
  • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power  icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC.
  • Option 3: Select Start , then press and hold down the Shift key while you select the Power  icon > Restart to restart your computer into Recovery Mode. After your computer restarts, select Troubleshoot > Reset this PC.
  • Any of these three options will get you started, but once you’re in the process, follow the steps as they are presented to you. If none of the preceding three options work, you can use installation media to resinstall Windows 10.
Use installation media to reinstall Windows 10
  • If your PC won’t start at all, you can use installation media to do a clean install of Windows 10. Go to the Microsoft software download website, download the media creation tool, then use it to create installation media on a DVD or USB drive. 
  • From there, see Reinstall Windows 10 for more detailed steps.”

If you have any questions regarding operating systems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Windows Calculator Getting an Upgrade

Yesterday, Microsoft began the Windows 10 build 19546 for the Fast ring Insiders. This update will be correcting a handful of known issues, such as Task View and Outlook Search problems. But they’re also launching a beta version of an Indexer Diagnostics app. This app was designed, “to help enhance your understanding of the capabilities of search, as well as increase the troubleshooting ability and support for general Windows Search issues,” according to the Windows Blog. The big deal in this Windows 10 build, though, is the upgraded calculator.

Back in August of 2019, Windows updated their calculator by giving it the capability of allowing it to switch it to “Always on Top” mode. Now, build 19546 is showing Fast ring Insiders the new graphing feature.

“Today, we’re updating Windows Calculator for Insiders with a preview of our new graphing mode. Adding support for graphing is one of our top feature requests in Feedback Hub, and we’re excited to bring this feature to our users. Graphing capabilities are also essential for students who are beginning to explore linear algebra. With this feature, we hope to empower students to learn mathematics by improving their conceptual understanding and attitudes towards math.”

Brandon LeBlanc, Windows Insider Program

Note for Windows Insiders: The preview may carry bugs that can affect your device. To become part of the Windows Insiders Program and try out upcoming features before anyone else, sign up here!

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Microsoft Released Their New Edge Browser

What’s another browser, right?

Windows 10 normally comes with Edge. However, this new re-vamped, chromium-based Edge browser comes with a plethora of features and will replace the old Edge if downloaded now. In a few months, the new Windows 10 update will automatically replace it.

This particular browser includes enhanced security features, such as the Microsoft Defender SmartScreen. This will protect your browsing from any malicious schemes. It also features Tracking Prevention and InPrivate mode that give you options that you prefer. It comes in three choices: basic, balanced and strict.

There are also upcoming features that will integrate with Office 365.

To install it, head over to the Microsoft website and click Download for Windows 10. You can also download it if you still have Windows 7, 8, or 8.1.

The new Edge Browser is officially available on multiple versions, like macOS and Windows, along with mobile availability for iOS and Android.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Personalize Your Windows Performance

Better Battery or Execution?

AMD and Intel users that use build 1709 – or newer – Windows 10 have quite the handy performance feature included in their system. And it can be customized to their liking.

This Windows power slider allows users to barter performance for better battery life, or vice versa. To access the slider, simply click on the battery icon on the lower right hand side of the screen. From there, you can easily slide the bar back and forth between best battery life and best performance.

According to Microsoft Docs, users can decide from four available modes:

Battery Saver: Helps conserve power, and prolong battery life, when the system is not connected to a power source. When battery saver is on, some Windows features are disabled, throttled, or behave differently. Screen brightness is also reduced. Battery Saver is only available on DC. To learn more, see Battery Saver.

Better Battery: Delivers longer battery life than the default settings on previous versions of Windows. Available on both AC and DC. In some cases, users will see this mode labeled Recommended, rather than Better Battery, in their slider UI.

Better Performance: Default slider mode that slightly favors performance over battery life and is appropriate for users who want to tradeoff power for better performance of their apps. Available on both AC and DC.

Best Performance: Favors performance over power and is targeted at users who want to tradeoff power for performance and responsiveness. Available on both AC and DC.

If you have any questions regarding Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

How to get Windows 10 after 7 Support Ends

Coming January 14th, 2020, Windows 7’s support officially ends – which means that if you’re still desiring those security updates or over various updates that allow your PC to work its best, you’ll want to upgrade to Windows 10.

There are a few options that you may have to get Windows 10, including:

You can still forget the 2020 deadline and continue using Windows 7. It’ll continue to be functional. However, any issues regarding 7 will be yours to deal with. Using the free upgrade can possibly cause more complications, including Microsoft determining your product key update eligibility.

Just a heads up, if you don’t activate Windows 10, you’ll most likely see watermarks on your desktop, requesting activation.

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Windows 10 Expiration Scams Are a Thing

You may have received a warning pop-up.

Microsoft’s Windows 10 is one of cyber hackers favorite OS to imitate. With the large amount of users, the chance of someone falling for one of their scams is quite high. Many of the viruses look legit, as hackers tend to use the brand logos.

Recently, some Windows 10 users have received pop-ups on their computers. These raise warnings, stating that their Windows 10 license is expiring and that they should address the issue by calling a toll-free number.

What should you do?

First off, Windows 10 licenses that are normally pre-loaded onto the computer itself, never expire. Second, Windows wouldn’t share a toll-free number for you to call to buy a new license. Third, check the spelling. Always check the spelling. The majority of scams or viruses include a variety of spelling errors.

Windows Phone Scams

In addition to this information, Windows phone scams have started to spread to take advantage of users. So if you have a Windows phone, keep an eye out. According to AZCentral:

The scammers are trying leverage the news of Windows 7’s upcoming end of life in January and hope consumers running Windows 10 get confused when they call pretending to be a concerned Microsoft support person offering to help.

The scam is designed to convince you that you need to purchase a license renewal so that your computer won’t stop working. If you get this call, just hang up on them or feel free to have some fun with them and waste their time.

If you have any questions regarding Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.