Mac Users Can Use iPad as Second Display

If you feel that your Mac needs something extra to handle your overloaded work space, look no further. MacOS Catalina users can use their iPad as a second display with an incredibly handy feature called Sidecar.

The Sidecar feature requires certain system requirements, which include using macOS Catalina and iOS 13 on your iPad.

For your Mac to use Sidecar, connecting/disconnecting is easy. Simply click on the AirPlay icon and allow it to connect/disconnect to your iPad. From there you can move any open windows to it. Works like a charm! The quicker way to move a Window over is the drop down displayed through the green full-screen button (right next to the red and orange buttons). The options include “Enter Full Screen”, Tile Window to Left of Screen”, “Tile Window to Right of Screen”, and “Move to iPad Pro”. Not only is it quick, but this will also resize to your iPad display automatically.

For help with any MacOS problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Forgot your Wi-Fi Password?Use MacOS Keychain!

If you are currently using MacOS and haven’t heard of Keychain Access yet, you’re about to! This handy software feature is only available on Macs and it stores any personal information you allow it to – including website info, credit card numbers, passwords, etc. A pop-up will show when any passwords or other types of access information is needed. The pop-up gives you the option to save the data.

One of the perks of Keychain is you can store even stronger passwords to keep any and all accounts more secure. You don’t have to remember needed information because the Keychain feature keeps it safe and only available to you.

To find Keychain Access to view all of your stored information, Apple shares how to do this in Catalina:

  1. In the Keychain Access app on your Mac, if you don’t see a list of keychains, choose View > Show Keychains.
  2. Select the keychain that you want to view.
  3. To see more information about an item, double-click it.

For help with any Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Windows 10 Mobile Drops Support

Starting tomorrow, December 10th, 2019, Windows 10 mobiles will see an end to their support.

Microsoft Support states, “Windows 10 Mobile, version 1709 (released October 2017) is the last release of Windows 10 Mobile and Microsoft will end support on December 10, 2019. The end of support date applies to all Windows 10 Mobile products, including Windows 10 Mobile and Windows 10 Mobile Enterprise.

Windows 10 Mobile users will no longer be eligible to receive new security updates, non-security hotfixes, free assisted support options or online technical content updates from Microsoft for free.”

They also share that although any programs from either third party or paid still have the ability to implement their own support, Microsoft Support will no longer be available. After Tuesday, they explain, “automatic or manual creation of new device backups for settings and some applications will continue for 3 months, ending March 10, 2020.  Some services including photo uploads and restoring a device from an existing device backup may continue to work for up to another 12 months from end of support.”

To see if you have a Windows Phone OS, follow the steps below:
  1. Settings
  2. System
  3. About
  4. Tap on More info

The information will show the Software and OS Build, which will show that it is a Windows 10 mobile device and operating system build 10.0.15254.

For any operating system inquiries you may have, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Windows 10 Expiration Scams Are a Thing

You may have received a warning pop-up.

Microsoft’s Windows 10 is one of cyber hackers favorite OS to imitate. With the large amount of users, the chance of someone falling for one of their scams is quite high. Many of the viruses look legit, as hackers tend to use the brand logos.

Recently, some Windows 10 users have received pop-ups on their computers. These raise warnings, stating that their Windows 10 license is expiring and that they should address the issue by calling a toll-free number.

What should you do?

First off, Windows 10 licenses that are normally pre-loaded onto the computer itself, never expire. Second, Windows wouldn’t share a toll-free number for you to call to buy a new license. Third, check the spelling. Always check the spelling. The majority of scams or viruses include a variety of spelling errors.

Windows Phone Scams

In addition to this information, Windows phone scams have started to spread to take advantage of users. So if you have a Windows phone, keep an eye out. According to AZCentral:

The scammers are trying leverage the news of Windows 7’s upcoming end of life in January and hope consumers running Windows 10 get confused when they call pretending to be a concerned Microsoft support person offering to help.

The scam is designed to convince you that you need to purchase a license renewal so that your computer won’t stop working. If you get this call, just hang up on them or feel free to have some fun with them and waste their time.

If you have any questions regarding Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

How To: Boot Windows 10 in Safe Mode

If you’re needing to troubleshoot Windows to understand the reasoning behind your PC not functioning properly, use Safe Mode. This allows Windows to load when the operating system won’t start up. And it only uses the bare minimum necessities, like uninstalling updates, running system restore, and malware scans.

Here’s how to Boot Windows 10 in Safe Mode:
  1. Hold the Shift button and then press Restart
  2. The blue screen will show up, then go to Troubleshoot > Advanced Options > Startup Settings > Restart > Press #4 from the list
  3. The computer will restart and you’ll be in Safe Mode
If you have Windows 8 or earlier, try these steps:
  • Windows 7 and earlier: Press the F8 key while the computer is booting (after the initial BIOS screen, but before the Windows loading screen), and then select Safe Mode in the menu that appears.
  • Windows 8Hold Shift while clicking Restart on the Power menu on either the login screen or through the Charms bar menu to begin the process.

When you get into safe mode, you’ll have the ability to run any troubleshooting tasks available to get the job done.

For help with Safe Mode on Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Support Ended for Windows Notepad App

Back in August, we wrote about Windows Notepad getting small upgrades to its application. However, Windows just released a statement in their Windows 10 Insider Preview Build 19035 about ending support for it in the Microsoft Store.

Brandon LeBlanc, the Windows Insiders Program Senior Program Manager stated in the blog post:

Thank you for all the feedback you provided on the Store version of Notepad. At this time, we’ve decided not to roll this out to customers. Insiders may notice some changes as we remove this change from this build:

-If you pinned Notepad to your Taskbar or Start menu, you will need to re-pin after you upgrade to this new build.

-If you had certain file types set to open in Notepad by default, you will see a prompt when you try to open files of that type again and will need to re-select Notepad.

There doesn’t seem to be a reason as to why this change is occurring, but if you’re a Windows Insider, you’ll have to make the necessary changes stated above. If you’d like to sign up to be in the Windows Insiders Program, you can register here, accept the terms and you’ll receive a Welcome E-mail. Be certain to read the Important Notice before agreeing to join, as it adds a variety of risks to your computer.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Windows 10 ‘Snipping Tool’ App Getting the Boot

While any and all Windows 10 updates include a variety of fixes, improvements and features, there also calls on a list of app removals. One of the reasons for the removals are the lack of usage from users.

A few of the features that Microsoft is no longer developing are ‘My People’, Windows To Go, and Hologram app (which they’ve replaced with Mixed Reality Viewer). Another major feature that is an important one is the Snipping Tool. However, Microsoft is giving it the boot.

The Snipping Tool app was used to screenshot any part of the screen and customize it to whatever you were needing. But why get rid of an app that is quite essential? Microsoft answers:

In Windows 10, version 1809, we’re introducing a new universal app, Snip & Sketch, that provides the same screen snipping abilities, as well as additional features. You can launch Snip & Sketch directly and start a snip from there, or just press WIN + Shift + S. Snip & Sketch can also be launched from the “Screen snip” button in the Action Center. We’re no longer developing the Snipping Tool as a separate app but are instead consolidating its functionality into Snip & Sketch.

Snipping Tool VS Snip & Sketch

So long story short, there’s no reason to have both the Snipping Tool AND the Snip & Sketch features. Combining both to have the ultimate screenshot app seems the better choice.

Source: Windows Blogs

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Preferred OneNote 2016 App Gets Extended Support

If you’re like the majority of Windows 10 users that prefer the OneNote 2016 version, you’ll be happy to know that support will be extended.

OneNote 2016 is Microsoft’s digital notebook application, where you can write and store any information (such as notes) you may need in one place. The 2016 version is a few years old, but users don’t want it to go away. So Microsoft announced that mainstream support will go until October 10th of 2023 and extended support will end October 14th of 2025.

According to Microsoft Office Support, “Microsoft is continuing mainstream support for OneNote 2016 beyond October 2020. This means you can continue using it and expect to see new feature updates. OneNote 2016 support dates will align with Office 2019 support dates (October 10, 2023 for mainstream support and October 14, 2025 for extended support). Starting in March 2020, when you install Office 365 or Office 2019, the OneNote desktop app will be installed alongside the Word, PowerPoint, and Excel desktop apps.

If you have Windows 10, you can use one or both of OneNote 2016 and OneNote for Windows 10.

For any Windows 10 feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Installing Windows 10 on MacBook is Now Available

Although it sounds a bit abnormal – installing Windows 10 to a MacBook – it is now a thing.

Apple recently fixed a problem with the boot utility Boot Camp Assistance that allows other operating systems to be used on their computers. The new MacBook Pro 16-inch drivers were apparently too new to be able to run Boot Camp.

According to LifeHacker, using Boot Camp is really easy:

As part of the Boot Camp process, you’ll need to make sure you’ve downloaded an .ISO of the latest Windows 10 version, and you’ll want to make sure you have at least 40GB or so of free space on your drive for the new Windows partition.

Other than that, setting up Windows 10 on your MacBook is a pretty easy process. Don’t forget to hold down Option when you’re booting up your MacBook so you can quickly switch to one operating system or the other (or set your default startup disk for whatever you normally use via System Preferences).

Source: Apple Support

Boot Camp Assistance works the best when your MacBook has the latest MacOS version. To verify you have it, go to the Apple Menu, then click on the Software Update.

If you have any questions regarding Apple OS, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Windows 10 Ransomware E-Mails – Do NOT Download

If you receive an e-mail about installing Windows 10 updates, just delete it. A new ransomware has been found, urging users to install the latest Windows 10 update. The subject line shows either ‘Install Latest Microsoft Windows Update now!’ or ‘Critical Microsoft Windows Update!’ and once opened, a file extension attachment will show up for you to click on.

This malicious download will infect any computer that downloads the “.jpg” file extension. TechRadar reported that the download, “encrypts all of the files on the infected user’s system and appends their filenames with its own file extension, 777. A ransom note with the filename ‘Cyborg_DECRYPT.txt’ is then left on the desktop of the compromised machine. Finally the ransomware leaves a copy of itself called ‘bot.exe’ hidden at the root of the infected drive.”

The file is called ‘bitcoingenerator.exe’ and the GitHub account it’s from is named “misterbtc2020”. This ransomware can lock your PC and your files be encrypted, and for a ransom, you can receive your files as decrypted.

Make sure your antivirus is up to date on your computer to avoid any and all malicious cyber attacks. Also, remember that Windows 10 updates are only pushed through its operating system and not through e-mails.

If you ever have an issue with any Windows 10 updates, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service, if you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.