Category Archives: Computer Repair

Adobe Flash Getting the Boot from Edge

Microsoft Edge is among the other browsers like Google Chrome and Mozilla that are getting rid of Adobe Flash.

Adobe announced a couple years ago that they were planning on removing the Flash software in December 2020. So this news definitely doesn’t come as a surprise.

Colleen Williams, the Senior Program Manager of Microsoft Edge wrote in a blog post on August 30th:

“In the next version of Microsoft Edge (built on Chromium), we will continue to retire Flash in the same timeframe as other Chromium based browsers. You can learn more of that timeline in this blog post. Flash will initially be disabled, and the user will need to re-enable Flash on a site-by-site basis; Flash will be completely removed from the browser towards the end of 2020. Group policies are available for enterprise admins and IT pros to change the Flash behavior prior to that date.”

Microsoft said that they will no longer update or change anything related to Adobe Flash functionality on the browser. You’ll receive permission request notifications at the top left corner of the browser.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

No www or http in Chrome Browser Desktop

If you use Chrome on your desktop, you may not have noticed, but you are no longer seeing “www” or “http” in the address bar.

This change was initially made in 2018 with the Chrome 69 version. Google ended up bringing it back after backlash from websites that supported subdomains. However, if you have the Chrome 76 version, you will see them gone again. Google called the subdomains “trivial” and trusted that users wouldn’t essentially require the extra information.

To make URLs easier to read and understand, and to remove distractions from the registrable domain, we will hide URL components that are irrelevant to most Chrome users. We plan to hide “https” scheme and special-case subdomain “www” in Chrome omnibox on desktop and Android in M76.

-Emily Schechter, Google engineer
No https before karlstechnology.com

How to see the full URL

Although the links have been minimized, you can still see the full URL by clicking on the link twice. This will ultimately display it as its lengthy detail.

While this change is effective now, it’s likely that Android will be showing the same change soon enough. It’s also rumored that Google will also be getting rid of the lock icon (to show the website is secure) in the future.

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

New Calculator Update on Windows

Microsoft announced a handful of new updates coming to Windows in Build 18956 (20H1). Updates include new Network Status view that will also show you how much data is being utilized. Windows Insiders in the Fast ring can preview this build.

Note for Windows Insiders: The preview may carry bugs that can affect your device. To become part of the Windows Insiders Program and try out upcoming features before anyone else, sign up here!

Improvements are all over the place in 20H1, but one in particular is pretty simple, but neat to say the least. The Windows calculator is getting an update! Windows bloggers Dona Sarkar and Brandon LeBlanc wrote, “Over the next few days we’ll be starting to roll out a Calculator app update to Insiders in the Fast ring. This app is most notable because it adds the ability to put Calculator in an Always on Top mode!”

Once the update is available and downloaded to your device, you can click on the icon next to Standard mode switch it to Always on Top.

Source: blogs.windows.com

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Screenshot with Ease on Windows 10

While there are numerous ways to screenshot on your Windows operating system, including pressing CTRL (located on bottom left corner of your keyboard) + PRINT SCRN key (located near the top right corner). This screenshot will then be saved to your “Screenshots” folder in your Pictures. You would then have to upload your picture to a photo editor and cut out the part you only need.

But thankfully there is an easier way.

Use the Snip & Sketch feature. Here’s what you need to do:

  1. Click Start Menu + Shift + S. The Snip & Sketch tool will pop up.
  2. There will be 3 options to choose from, fullscreen screenshot, rectangle clip, and freeform.
  3. Click and drag the part of the screen of your choosing.
  4. At the bottom right part of the screen, Windows Clipboard will pop up. Click on it and edit if necessary.
  5. Last, just save it to your computer.

You can find all of your screenshots saved to your Windows Clipboard by simply clicking Start Menu + V.

For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple Contractors Fired After Listening in on Siri

Last week, Apple released hundreds of contractors in Europe after it was revealed that they were listening in on conversations through Siri. It was announced by Apple earlier this month that they were suspending this particular program, even though it was initially used to collect data to improve their products. Contractors could hear (and possibly gather) personal and private information along with drug deals and explicit conversations.

Apple released a statement to the Guardian, saying that “A small portion of Siri requests are analysed to improve Siri and dictation. User requests are not associated with the user’s Apple ID. Siri responses are analysed in secure facilities and all reviewers are under the obligation to adhere to Apple’s strict confidentiality requirements.” 

Many of the contracted workers are frustrated at the little notice they were given. One worker explained that Apple had taken no responsibility in this ordeal and that hundreds of people are now laid off with no protection for its contractors. However, a handful of them are relieved by the release. The ethics of the program seemed questionable, but they were conflicted with how to discuss it.

This news comes as no surprise as Google and Microsoft contractors were also contracting jobs out with Cortana, Skype, and Kinect to listen in to improve their products as well.

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Windows PIN Revamped

Windows Hello

There are a plethora of ways to log into your Windows operating system. This includes the Windows Hello Face, Fingerprint, and more. Windows Hello is a useful feature that “creates a data representation—not an image; it’s more like a graph—that is then encrypted before it’s stored on your device,” according to Windows Support.

They also add, “To help us keep things working properly, to help detect and prevent fraud, and to continue improving Windows Hello, we collect info about how people use Windows Hello.”

The recommended option, however, is the Windows Hello PIN, which only requires 4 digits. And sometimes, Microsoft users forget their PIN. Thankfully, Windows is always finding ways to streamline the features on devices. Windows Insiders can try this new feature out on the lock screen of their device.

Athima Chansanchai, a writer for the Windows Blog says that the Windows 10 Update now offers a “revamped Windows Hello PIN reset experience” by clicking on I forgot my PIN. You’ll then be prompted to sign in to your e-mail account to reset your PIN.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Microsoft Contractors Can Listen in through Xbox

This has apparently been going on for a while now. With voice commands on the Xbox, contractors from Microsoft have had the ability to listen in on Cortana voice exchanges.

Before, they were able to hear any voice commands to Kinect. Cortana, Microsoft’s voice assistant, was removed from Xbox back in July but Cortana could still be controlled on there via app on iOS or Android. It is also said that Skype calls are being monitored as well and the information is acquired by Motherboard.

Microsoft’s defense says that they’ve been open about using contractors to listen in on commands in order to accumulate information and improve their services.

“We’ve recently updated our privacy statement to add greater clarity that people sometimes review this data as part of the product improvement process. We always get customer permission before collecting voice data, we take steps to de-identify voice snippets being reviewed to protect people’s privacy, and we require that handling of this data be held to the highest privacy standards in the law. At the same time, we’re actively working on additional steps we can take to give customers more transparency and more control over how their data is used to improve products.”

-Microsoft Spokesman

This does raise the question that if they’re able to listen in through Cortana, do they have the ability to listen in through other Microsoft devices? Other companies, such as Apple and Google have done the same thing and have since withdrawn from recording audio through contractors.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Microsoft Office 365 Phishing Scam Hitting Emails

Scammers are at it again. If you open your inbox and notice a Windows 365 e-mails that appear rather genuine, be weary. Many hackers are quick to gain any kind of personal information from your Microsoft and Outlook accounts. They have the brand logos and everything! Companies in the medical field, financial, insurance and many more are being targeted.

According to Bleeping Computer, “The potential victims’ emails are checked against huge lists of validated email addresses before redirecting them to the phishing forms, which allows the crooks to scrape their targets’ company-branded tenant login pages containing custom backgrounds and banner logos, and have them “dynamically inserted into the phishing landing page.”

I checked in my old company e-mail, and though there were none in my inbox, there were a few scams in my Junk folder. And they legitimately looked like it was from Office 365. And yes, I do have an Office 365 account.

Often times, you can click on the sender (in this case, Administrators Team) to see the e-mail it was sent from. However, in my case, I was unable to click on it. Obviously, this particular e-mail being in my Junk folder was the first red flag. The second red flag was that I couldn’t see fully who had sent this.

This scam is still active and doesn’t appear to be stopping anytime soon. Pay attention to the senders’ e-mail address and do not click any links in your Junk folder e-mails. That’s all it takes to get your sensitive information compromised.

For inquiries with Microsoft issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple Puts Hold on Push 3rd Party Ad Restrictions

In June, Apple announced they would be restricting third-party ad tracking on kid related apps as a safety precaution. This stops any child information getting leaked out. This raised some concerns to those who developed kid apps, fearing that this push will force the shutdown of the kid category of the app store. Many of them include businesses.

However, last Friday, Apple reports that they are putting it on hold. This will allow developers time to fix their apps to adhere to the new App Store Guidelines, by September. “We aren’t backing off on this important issue, but we are working to help developers get there,” Fred Sainz, an Apple spokesman wrote in an emailed statement to the Washington Post. 

Guidelines 1.3 and 5.1.4 enforces, “In order to help keep kids’ data private, apps in the kids category and apps intended for kids cannot include third-party advertising or analytics software and may not transmit data to third parties. This guideline is now enforced for new apps. Existing apps must follow this guideline by September 3, 2019.”

No one is sure how many apps this will affect or issues will arise, but developers are requesting more details regarding the new guidelines in order to fully understand what all it entails.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Windows Notepad Getting Upgraded?

Microsoft announced yesterday the Insider Preview Build 18963 for Windows 10 to the Windows Insiders Program.

First, If you are part of the Windows Insiders Program, you can update your computer before anyone else does – great for future reference. If you’d like to sign up, you can register here, accept the terms and you’ll receive a Welcome E-mail. Be sure to read the Important Notice before agreeing to join, as it adds a variety of risks to your computer.

Okay, now back to the upcoming build for 20H1…

According to Microsoft, this build is testing features like renaming your virtual desktops, which assists you in multitasking. And Windows Notepad, which has been around since 1985, has gotten a few small upgrades to it. But something a bit bigger is coming.

Dona Sarkar and Brandon LeBlanc write, “Over the last few releases, we’ve been making a number of small improvements to Notepad based on your feedback (including expanded line ending supportwrap around search, and indicating when there’s unsaved content.) Starting with this build, we’re making a change so that future Notepad updates will be automatically available via the store.”

So Notepad updates will be accessible through the Microsoft Store so that any bug fixes can be made throughout the year. I also heard that you will be able to uninstall Notepad, which I think is a crime against humanity. But I digress.

For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.