Monthly Archives: October 2019

Add Your Signature to Documents on MacOS

Mac computers has iSight built into the webcam, which has a green indicator light to show it’s activated. And this is a nifty feature if you need a form signed digitally. If you have MacOS X, there’s an easy way to add your John Hancock to any digital documents that are sent to you. Here’s how to do it:

  • Open digital document in Preview App
  • Click on pen icon located around the top right corner
  • Select Create Signature from Built-in iSight
  • Sign your name on blank white sheet of paper
  • Hold it up to the camera, using the guides shown on the screen
  • Hit Accept to save signature
https://9to5mac.com/2014/02/15/how-to-use-preview-to-put-signatures-on-pdfs-pages-documents-and-mail-messages/
Source: 9to5Mac

If you use this app often, make sure to slip it right into your Dock for easy accessibility. And you can save your signature for future use by checking the box Save this signature for use after Preview quits in the Signature Capture window.

If you are needing assistance with any Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

How To Turn on Dynamic Lock

Windows 10 includes such a nifty little feature to help those who are somewhat forgetful when it comes to locking their home screen.

The feature, called Dynamic Lock, automatically locks your device or PC when your bluetooth (which needs to be connected with your computer) is out of range. Here’s how to enable this helpful feature:

  • Start Menu
  • Settings
  • Accounts
  • Sign-in Options
  • Dynamic Lock
  • Check box “Allow Windows to automatically lock your device when you’re away”

No Bluetooth? No problem!

If you’d rather not deal with bluetooth, you can still lock your screen automatically and have it put to a screen saver:

  • Start Menu
  • Type Change screen saver
  • Scroll to Blank
  • Choose allotted time for Screen Saver
  • Check box “On resume, display logon screen”
  • Click Apply, then OK

If you need assistance with Windows 10, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960 or schedule an appointment at www.scottsdalecomputerrepairservice.net.

How To Turn on Windows 10 Night Light

When you lay awake at night, one thing we habitually snag to avoid boredom are our devices. But this in turn ruins our sleep habit with the blue light. Windows 10 has a practical feature, called Night Light, which removes blue light and displays a warmer screen.

To enable Night Light:
  • Start Menu
  • Settings
  • System
  • Display
  • turn on the switch under Night Light

You can use the Night light settings, which display options of the strength of Night Light, along with scheduling. Window Support adds that, “Night light isn’t available if your device uses certain drivers (DisplayLink or Basic Display).”

If you are needing help with Windows 10 issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Security Warning, Microsoft Says Not to Update

Just days after the October 15th cumulative update for Windows 10, Microsoft urged users not to install the update.

KB4520062 (OS Build 17763.832) was available to install on Tuesday, and added bug fixes and improvements. But the Windows Support blog post pertaining to the update shared a security concern with it on Thursday. This certain issue seems to only affect businesses who heavily rely on the Microsoft Defender ATP.

0xc0000409 Error

They stated, “After installing this update, the Microsoft Defender Advanced Threat Protection (ATP) service might stop running and might fail to send reporting data. You might also receive a 0xc0000409 error in Event Viewer in MsSense.exe. At this time, we suggest that devices in an affected environment do not install this update.We are working on a resolution and estimate a solution will be available in mid-November 2019.”

This certain issue seems to only affect businesses who heavily rely on the Microsoft Defender ATP. Windows Support is quick to encourage users that before installing updates, they install the latest servicing stack update for their OS beforehand. The SSU minimizes possible update issues, while enhancing “the reliability of the update process”.

If you are needing help with Windows 10, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Windows 10 19H2 Rumored November 12 Release

There has been a leak in the release of the new Windows 10 1909 update. Named ’19H2′ as of now, Zac Bowden, a senior editor of WindowsCentral, tweeted this yesterday:

Although November 12th is the predicted release date, Zac did explain that plans have the ability to change. But this was what he had heard from sources.

This update is also said to be a very quick download, as it is small in comparison to other past updates. So in comparison, it’s like Patch Tuesday.

What’s in the new update?

Plenty of these new features within this new update incorporate a number of enhancements, improvements, and additions. Some of them include:

  • create an event straight from the Calendar flyout on the Taskbar
  • Start Menu navigation panes expand so you know where you’re clicking
  • improvements on battery life and performance on certain processors in PC’s
  • added Windows Defender Credential Guard for ARM64 devices
  • “Manage notifications” button to the top of Action Center
  • turn off playing sound when notifications pop up option

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

iOS 13.1.3 Update Fixes Bluetooth

On Monday, we posted about iOS 13.1.2 update causing major problems with Bluetooth. However, today Apple released a small update to fix not only Bluetooth, but a handful more of other issues including calls, iCloud, and more.

Source: Apple Support

Although this update seems to be going okay for some, many users are still having incoming call problems. One Twitter user tagged Apple Support in their post, writing, “I also Have Calls Droping Issue in My IPhone 8 Plus and the Cellular Data is Completely Low and not Working !” Apple Support replied with, “Thanks for following up. Does this happen with every call? Let’s go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Does the issue persist? If so, let us know in DM.”

It seems that Apple is having one problem after another with iOS 13. Fingers crossed they can get this all sorted out as quickly as possible.

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Windows 10 Tamper Protection Announced

Security is one of the top priorities of Microsoft for its users. Yesterday, Microsoft announced a new security feature for all Windows 10 users called Tamper Protection on the Microsoft Tech Community blog. According to Shweta Jha, a Microsoft Program Manager, in charge of security features, wrote:

Tamper protection prevents unwanted changes to security settings on devices. With this protection in place, customers can mitigate malware and threats that attempt to disable security protection features. Here are some examples of services and settings that are protected from modification, either by local admins or by malicious applications:

-Real-time protection, which is the core antimalware scanning feature of Microsoft Defender ATP next generation protection and should rarely, if ever, be disabled

-Cloud-delivered protection, which uses our cloud-based detection and prevention services to block never-before-seen malware within seconds

-IOAV (IE Downloads and Outlook Express Attachments initiated), which handles the detection of suspicious files from the Internet

-Behavior monitoring, which works with real-time protection to analyze and determine whether active processes are behaving in a suspicious or malicious way, and then blocks them

-Security intelligence updates, which Windows Defender Antivirus uses to detect the latest threats

You can check to see if an update shows up by going to Start Menu,  type Check for updates in settings, Windows Security, and clicking on Virus & threat protection.

This security update is for every user and is effective to download immediately and secures against both mishaps and malicious alterations.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Start Menu Issues Still Linger

Over the past few weeks, Windows 10 users complained of both printer and Start Menu issues from the Windows Community Board. And while some users are resolving the issues by uninstalling the update all together, Microsoft acknowledged that they haven’t found the issue yet with the Start Menu.

The Patch KB4517389 Microsoft released fixed the printer-spooler headache, but the Start Menu is still being investigated. When it is used, a “critical error” pops up. On October 11, a Microsoft employee wrote a reply in the Windows Community Board, “We are aware of this issue and estimate a resolution to be released in late October.”

Keep an eye out for the expected date of release.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

iOS 13.1.2 Update is Out and here is the Scoop

The latest software updates are out for the Apple Mac, Watch, iPhone and iPad. Version 13.1.2 is out on iOS and iPadOS. Here’s what it entails:

This update corrects issues for:
  • Camera
  • Flashlight
  • Bluetooth
  • iCloud Backup
  • Shortcuts
  • Calibration Data

Should you Update?

Despite the attempted corrections for iOS 13.1.2, users continue to have problems. And the problems keep stacking against Apple. One Twitter user tweeted, “There is big issue with Bluetooth connection. Can’t use Bluetooth hands free. You should have done proper testing around it. Disappointed to see Apple product with such defects”. however, Apple Support had reached out, and is continuing to reply to tweets trying to make amends to those having issues with call drops.

So as far as updating, it may be a better idea to hold off until the next one.

Apple needs to get these problems sorted out for iOS 13 asap.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Printer Issues with Windows 10 and Fix Available

Several Windows 10 OS users claimed the new update experienced printing issues. However, Windows Support released an October 3rd update to secure the printing jobs.

This is a required security update that expands the out-of-band update dated September 23, 2019. This security update includes the Internet Explorer scripting engine security vulnerability (CVE-2019-1367) mitigation and corrects a recent printing issue some users have experienced. Customers using Windows Update or Windows Server Update Services (WSUS) will be offered this update automatically. To help secure your devices, we recommend that you install this update as soon as a possible and restart your PC to fully apply the mitigations. Like all cumulative updates, this update supersedes any preceding update.

-Windows Support

This particular update doesn’t affect the upcoming monthly update, which is being released on October 8th. Before updating, Microsoft urges users to install the most recent SSU for their OS beforehand.

For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.