Category Archives: Computer Repair

Why Should You Back Up Your Computer

Your computer is an extension of you. It contains personal information, full of files and folders that are priceless. And it’s quite important to keep it safe and secure.

Unfortunately, files become lost or corrupted due to malware or hardware crashes. It’s times like these that you have to be extra careful.

Backing up your computer is the solution to these issues. Microsoft Support shares on their blog how to back up and restore your computer. They also state the importance of backing up on a separate hard drive.

“Do not back up files to the same hard disk that Windows is installed on. For example, do not back up files to a recovery partition. Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to prevent unauthorized people from having access to your files; a fireproof location separate from your computer is recommended. You might also consider encrypting the data on your backup.”

Windows Support

Don’t wait until the worst happens on your computer. Keep your privacy safe and secure.


If you are needing help with privacy issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

System Restore on Windows 10

Too often, PC’s software falter or crash. Windows 10 offers solutions to remedy that problem.

On their Microsoft Support page, they constructed a list for both Windows 10 and Windows 8.1. Windows 11’s list will not show up until after its release.

If your computer is having any of the following issues, Microsoft Support can guide you through a remedy:

  • PC isn’t starting up properly
  • Installed an update, and PC is not working right
  • Installed an app, and PC is crashing
  • Uninstall update
source: Microsoft

Tom’s Guide shares, “If your PC won’t boot properly to allow you to run System Restore, or crashes almost immediately, you can run the tool from Windows 10’s “Advanced startup options.””

To get to this setting, simply restart your PC and hold down the Shift button and F11 button. The blue screen will pop up for you to troubleshoot the issue.


If you are having issues with your PC, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Update Your PC Now, Microsoft Warns

Windows 10 users should make sure their devices are fully updated with the very latest patches from Microsoft. This is extremely important to keep PC’s secure to avoid vulnerabilities.

Just recently, Microsoft verified hackers infiltrated their software. This lead to multiple vulnerabilities with a few critical ones. The software giant is urging their users to update their PC immediately.

Perhaps the most dangerous of all is a threat that is being actively exploited by cyber criminals. Microsoft has confirmed that attackers have managed to find a weakness in something called the “Windows Update Medic.”

This is a relatively new addition to Windows 10 that has been created to run in the background and repair Windows Update components from damage. That means a computer can continue to receive vital updates at all times.

Source: Express UK

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

What Are Optional Windows Updates?

And are the optional updates necessary?

To keep the Windows 10 operating system working properly, Microsoft releases automatic updates. These updates include bug fixes, security enhancements, and upgraded features.

Optional updates are found in the System Settings, under Windows Updates. These aren’t automatically implemented into the operating system. This is due to the lack of necessity of keeping the OS running smoothly. 

“If you have a specific problem, one of these drivers might help. Otherwise, automatic updates will keep your drivers up to date.”

While these kinds of updates are voluntary, they do have a purpose. How-To Geek states, ” These fix stability issues and other problems in Windows. Some of these may be optional hardware driver updates. You have the choice of whether or not to install these—it’s up to you.”

Patch Tuesday completes a once-a-month update, arriving on the second Tuesday. These patches pertain to a large amount of bug fixes all rolled into one “cumulative” update.

So do you have to download and install these optional updates? No. However, if you are experiencing computer issues, it wouldn’t hurt to check out the list of options available.


For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Browsers Allow Pinning Tabs to Taskbar

One of the many perks of utilizing browsers, such as Microsoft Edge and Google Chrome, includes being able to pin tabs to the task bar. This allows easy access to your most frequently used websites without having to open up your browser and search for it.

To pin the website you most frequently use on Edge:
  • Open the Microsoft Edge browser
  • Search for the website you would like pinned
  • Click on the three dots in the right hand corner
  • Go to More Tools
  • Click Pin to Taskbar
Pin tabs to task bar on Google Chrome
  • Open Google Chrome Browser
  • Search for the website you would like pinned
  • Click on the three dots in the right hand corner (“customize and control Google Chrome”)
  • Go to More Tools
  • Click Create Shortcut

From there, the shortcut icon will show up on the background. Clicking and dragging the icon to the Windows 10 task bar will immediately pin it.


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

MacBook Temperature Tips

Basic measures should be taken to safeguard your equipment’s hardware. MacBook users may notice an increase of warmth coming from their device as a result of daily use. Thankfully, MacBooks include sensors to detect overheating in certain components. It then turns on fans to automatically cool them down.

The importance of these factors rely on avoiding malfunctions and crashes. If the computer overheats, damage to it could destroy any saved important files and/or documents. No one wants that to happen.

Apple says to use Activity Monitor to check CPU activity when your device is warmer than normal. Be sure your software is updated to the latest version.

Also, keep the computer away from heat. If you must take your devices outside, keep them away from direct sunlight. Allow your equipment to gradually cool down to avoid overheating from extended time in the sun. Don’t attempt to cool it down rapidly.

Use your Mac notebook where the ambient temperature is between 50° and 95° F (10° and 35° C). Don’t leave your Mac notebook in your car, because temperatures in parked cars can exceed this range. You should also use your Mac notebook where the relative humidity is between 0% and 95% (noncondensing).

Source: Apple

For inquiries about Apple devices, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Fraud Warning: Buying Licenses for Cheap

When buying licenses for your PC, make sure your purchase is legitimate. Too often, online stores claim to save you money by buying Windows and Office licenses through them. But the truth of the matter is, they’re fraudulent. You pay and get a non-working license code.

Sometimes, you will find non-existent licenses, according to Microsoft.

We often see products for sale with descriptions that mislead the buyer. Some examples are: Office 365 lifetime, Office 365 2019. None of these descriptions correspond to a real product. For clarification:

  • Windows: One-time purchase. The only licenses for sale now are Windows 10 licenses all previous versions of Windows are not available, nor there are higher versions of Windows. If you are offered the chance to purchase a Windows 7, 8, 8.1 license, you are being cheated.
  • Microsoft 365 (formerly Office 365): Annual subscription, it can be paid monthly or annually. There is no version of 365 that is lifelong, (paid only once). Anyone who chooses this model will be entitled to updates for as long as they keep the Office subscription active.
  • Office 2019: One-time purchase. You will not receive updates with new features or new versions. There are no licenses for previous versions of Office for sale (2016, 2013, etc.), if you are offered an earlier version, you are being cheated.

It’s better to be safe than sorry. Buy licenses on the Microsoft website, if possible. And report any companies selling false licenses to ensure they don’t affect any other buyers.


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Uninstalling Updates

Microsoft has provided a number of troublesome updates to its users since the COVID-19 pandemic started. For example one update of May 2020 (Windows 10 KB4556799) caused a slew of issues, including the Blue Screen of Death and the reversion of settings to normal. 

It’s difficult to say how many users were affected by this issue last year. If you have dealt with similar problems, the only thing you can do is uninstall the program. Here’s how to do that:

  1. Go to Start Menu
  2. Settings
  3. Update & Security
  4. Under Check for updates, click on View update history
  5. Click on Uninstall updates

This will open a window with all of the changes listed in chronological order, with the most recent at the top. Then, right-click on the update that needs to be uninstalled and select uninstall.

If you need to uninstall specific KB (Knowledge Base) number updates, using the Search Installed Updates box in the top right corner of the control panel window is a simple and easy way to do so.


For inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Freeing Up Storage on a Mac

When it comes to a Mac’s performance, the amount of free storage available is crucial.

To find out how much storage your Mac has currently, go to the start menu, which is the Apple icon, then to About This Mac, and to Storage.

Once on the Storage Tab, you can click on the Manage… button to see the list of recommendations Mac has for the best optimization. You will also find the following tools available:

  • Store in iCloud
  • Optimize Storage
  • Empty Trash Automatically
  • Reduce Clutter

When utilizing the iCloud storage drive, it’s recommended the device is updated to the latest OS version. Reducing Clutter works great under the recommended files your device shares. From there, you may delete any large files, photos, videos, or other documents you feel are unnecessary to have. Optimizing Storage will delete any past tv or movie purchases automatically. If you choose the Empty Trash Automatically, anything in the Trash Bin past 30 days will be deleted.


For help with restoring files on your PC, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460

Hackers Exploit OS Bugs

When updates become available, bugs and vulnerabilities follow behind. These, while nuisances, are usually quickly handled and fixed by the development teams. The time in between, however, is an opportunity for hackers to steal information.

For example, back in August 2020 Cyberscoop shared a blog post, explaining that hackers can exploit bugs:

“The bugs are in a software product known as Citrix Endpoint Management or XenMobile, which allows clients to remotely connect to corporate networks with their mobile devices. Exploiting one of the bugs could let a hacker steal domain account credentials for a corporate network, according to Andrey Medov, a security researcher at Positive Technologies, which found the flaw during a security audit for a client. From there, an attacker could target other company resources like corporate mail and web applications.” 

These flaws in computer technology cost companies millions of dollars. According to Capita.com, the recovery cost last year of a data breach was $3.86 million. So software development teams have to work fast to shorten the vulnerability window for hackers.


If you are having issues with your PC, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.