Author Archives: Kristin Willis

Why Update Windows 10?

It seems there has to be an obvious explanation as to why users should update to Windows 10. But it’s quite the complexity.

People think maybe it’s just to get the best features and to modernize the tech world. And while it is that, there’s much more to it.

Just recently, a water treatment facility came under a cyber attack. Komando.com states on its blog, “a cybercriminal attacked a Florida city’s online system. They remotely manipulated the chemical levels, skyrocketing the amount of lye that slipped into the drinking water.”

Unfortunately, the facility’s online system ran Windows 7. The downside of Windows 7 is the lack of support offered when Microsoft shut it down back in January 2020.

This means the security vulnerabilities are higher than ever. When updating to Windows 10, the risks are small because Microsoft sends out security updates on a regular basis. You can go to the Microsoft website to purchase Windows 10. Purchasing a new computer with Windows 10 works as well.


For inquiries about Windows 10, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Internet Explorer Support Over

August 17th became the official last day of Internet Explorer support in 365.

Microsoft announced the roadmap back in 2020, stating IE 11 will no longer be supported in the Microsoft 365 applications. While it’s still possible to utilize them in the browser, the quality of experience will dwindle.

Source: Microsoft

Many users are thankful for this transition. Internet Explorer’s user interface has been outdated and messy since it’s release back in 1995. The software corporation encourages its users to try out the Edge browser for the best experience.

Customers have been using IE 11 since 2013 when the online environment was much less sophisticated than the landscape today. Since then, open web standards and newer browsers—like the new Microsoft Edge—have enabled better, more innovative online experiences. We believe that Microsoft 365 subscribers, in both consumer and commercial contexts, will be well served with this change through faster and more responsive web access to greater sets of features in everyday toolsets like Outlook, Teams, SharePoint, and more.

Source: Microsoft

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Update to Microsoft Paint

Windows 11 will be arriving within a few short months, and including a plethora of features. Revamping the whole operating system, the update will enhance the Microsoft’s long standing Paint app.

The old, but still kicking, app has been around since November of 1985. Microsoft announced back in 2017 that Paint may have been getting the boot. However, that wasn’t the case. It continued receiving updates throughout the last few years.

Paint app has been updated with new icons, rounded corners, support for Windows 11’s new dark theme and redesigned context menu. You’ll be able to change MS Paint’s theme directly from Windows 11’s Settings app. Of course, Paint will automatically respect the system-wide theme.

Source: WindowsLatest

Users seem to be intrigued by this particular enhancement to the new Windows 11 operating system. We’ll have to see if it bodes well for Microsoft.

Source: WindowsLatest

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

Why Should You Back Up Your Computer

Your computer is an extension of you. It contains personal information, full of files and folders that are priceless. And it’s quite important to keep it safe and secure.

Unfortunately, files become lost or corrupted due to malware or hardware crashes. It’s times like these that you have to be extra careful.

Backing up your computer is the solution to these issues. Microsoft Support shares on their blog how to back up and restore your computer. They also state the importance of backing up on a separate hard drive.

“Do not back up files to the same hard disk that Windows is installed on. For example, do not back up files to a recovery partition. Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to prevent unauthorized people from having access to your files; a fireproof location separate from your computer is recommended. You might also consider encrypting the data on your backup.”

Windows Support

Don’t wait until the worst happens on your computer. Keep your privacy safe and secure.


If you are needing help with privacy issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

System Restore on Windows 10

Too often, PC’s software falter or crash. Windows 10 offers solutions to remedy that problem.

On their Microsoft Support page, they constructed a list for both Windows 10 and Windows 8.1. Windows 11’s list will not show up until after its release.

If your computer is having any of the following issues, Microsoft Support can guide you through a remedy:

  • PC isn’t starting up properly
  • Installed an update, and PC is not working right
  • Installed an app, and PC is crashing
  • Uninstall update
source: Microsoft

Tom’s Guide shares, “If your PC won’t boot properly to allow you to run System Restore, or crashes almost immediately, you can run the tool from Windows 10’s “Advanced startup options.””

To get to this setting, simply restart your PC and hold down the Shift button and F11 button. The blue screen will pop up for you to troubleshoot the issue.


If you are having issues with your PC, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Update Your PC Now, Microsoft Warns

Windows 10 users should make sure their devices are fully updated with the very latest patches from Microsoft. This is extremely important to keep PC’s secure to avoid vulnerabilities.

Just recently, Microsoft verified hackers infiltrated their software. This lead to multiple vulnerabilities with a few critical ones. The software giant is urging their users to update their PC immediately.

Perhaps the most dangerous of all is a threat that is being actively exploited by cyber criminals. Microsoft has confirmed that attackers have managed to find a weakness in something called the “Windows Update Medic.”

This is a relatively new addition to Windows 10 that has been created to run in the background and repair Windows Update components from damage. That means a computer can continue to receive vital updates at all times.

Source: Express UK

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

What Are Optional Windows Updates?

And are the optional updates necessary?

To keep the Windows 10 operating system working properly, Microsoft releases automatic updates. These updates include bug fixes, security enhancements, and upgraded features.

Optional updates are found in the System Settings, under Windows Updates. These aren’t automatically implemented into the operating system. This is due to the lack of necessity of keeping the OS running smoothly. 

“If you have a specific problem, one of these drivers might help. Otherwise, automatic updates will keep your drivers up to date.”

While these kinds of updates are voluntary, they do have a purpose. How-To Geek states, ” These fix stability issues and other problems in Windows. Some of these may be optional hardware driver updates. You have the choice of whether or not to install these—it’s up to you.”

Patch Tuesday completes a once-a-month update, arriving on the second Tuesday. These patches pertain to a large amount of bug fixes all rolled into one “cumulative” update.

So do you have to download and install these optional updates? No. However, if you are experiencing computer issues, it wouldn’t hurt to check out the list of options available.


For inquiries with Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service. If you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Browsers Allow Pinning Tabs to Taskbar

One of the many perks of utilizing browsers, such as Microsoft Edge and Google Chrome, includes being able to pin tabs to the task bar. This allows easy access to your most frequently used websites without having to open up your browser and search for it.

To pin the website you most frequently use on Edge:
  • Open the Microsoft Edge browser
  • Search for the website you would like pinned
  • Click on the three dots in the right hand corner
  • Go to More Tools
  • Click Pin to Taskbar
Pin tabs to task bar on Google Chrome
  • Open Google Chrome Browser
  • Search for the website you would like pinned
  • Click on the three dots in the right hand corner (“customize and control Google Chrome”)
  • Go to More Tools
  • Click Create Shortcut

From there, the shortcut icon will show up on the background. Clicking and dragging the icon to the Windows 10 task bar will immediately pin it.


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.

MacBook Temperature Tips

Basic measures should be taken to safeguard your equipment’s hardware. MacBook users may notice an increase of warmth coming from their device as a result of daily use. Thankfully, MacBooks include sensors to detect overheating in certain components. It then turns on fans to automatically cool them down.

The importance of these factors rely on avoiding malfunctions and crashes. If the computer overheats, damage to it could destroy any saved important files and/or documents. No one wants that to happen.

Apple says to use Activity Monitor to check CPU activity when your device is warmer than normal. Be sure your software is updated to the latest version.

Also, keep the computer away from heat. If you must take your devices outside, keep them away from direct sunlight. Allow your equipment to gradually cool down to avoid overheating from extended time in the sun. Don’t attempt to cool it down rapidly.

Use your Mac notebook where the ambient temperature is between 50° and 95° F (10° and 35° C). Don’t leave your Mac notebook in your car, because temperatures in parked cars can exceed this range. You should also use your Mac notebook where the relative humidity is between 0% and 95% (noncondensing).

Source: Apple

For inquiries about Apple devices, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Fraud Warning: Buying Licenses for Cheap

When buying licenses for your PC, make sure your purchase is legitimate. Too often, online stores claim to save you money by buying Windows and Office licenses through them. But the truth of the matter is, they’re fraudulent. You pay and get a non-working license code.

Sometimes, you will find non-existent licenses, according to Microsoft.

We often see products for sale with descriptions that mislead the buyer. Some examples are: Office 365 lifetime, Office 365 2019. None of these descriptions correspond to a real product. For clarification:

  • Windows: One-time purchase. The only licenses for sale now are Windows 10 licenses all previous versions of Windows are not available, nor there are higher versions of Windows. If you are offered the chance to purchase a Windows 7, 8, 8.1 license, you are being cheated.
  • Microsoft 365 (formerly Office 365): Annual subscription, it can be paid monthly or annually. There is no version of 365 that is lifelong, (paid only once). Anyone who chooses this model will be entitled to updates for as long as they keep the Office subscription active.
  • Office 2019: One-time purchase. You will not receive updates with new features or new versions. There are no licenses for previous versions of Office for sale (2016, 2013, etc.), if you are offered an earlier version, you are being cheated.

It’s better to be safe than sorry. Buy licenses on the Microsoft website, if possible. And report any companies selling false licenses to ensure they don’t affect any other buyers.


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service. If you need computer repair in Arlington, TX please call the local office at (817) 756-6008.