Author Archives: Kristin Willis

Resetting Your Computer Without Losing Data

Resetting your PC might be useful for a variety of reasons. It is a smart alternative if you have frequent issues with its performance. If you’re experiencing problems with your computer’s software, a reset may be the best option.

If you’re seeking for a specific remedy for a specific problem, it may not always be effective or generate the desired results. Resetting your Windows 11 machine may be an option in this situation. It is possible to lose all of your data when you reset your computer. However, the truth is rather different. Here’s how to do it:

If you go to Settings —-> System —-> Recovery, troubleshooting can begin by clicking the ‘Fix problems without resetting this PC’ banner, which will open a new window. If you’ve done this and it didn’t work, go to Reset PC. Select “Keep my files” in the popup that appears. Click on “Remove everything” from the menu if you want a fresh start for your computer.


For help troubleshooting PC issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Aurora Computer Repair Service. If you need computer repair in Aurora, CO, please call the local office at (720) 441-6460.

If you haven’t updated iOS 15.4.1, do it now!

Following the release of iOS 15.4, Apple has fixed an issue that might cause the battery to deplete more abruptly than intended after switching to the latest version of the operating system.

It is completely free to download and install the iOS 15.4.1 and iPadOS 15.4.1 upgrades, and the software is automatically downloaded and installed on all compatible devices over-the-air through the Settings app.

In addition, the iOS upgrade featured a security patch for the operating system. iPhones may have been compromised because of a security flaw, according to reports.

Apple doesn’t give a lot of detail about what’s fixed in iOS 15.4.1, to allow as many iPhones as possible to be updated before more attackers can get hold of the details. According to Apple’s support page, iOS 15.4.1 patches a vulnerability in Apple AVD, which could allow an application to execute arbitrary code with kernel privileges.

Source: Forbes

If you have any computer-related questions, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Henderson Computer Repair Service. If you need computer repair in Henderson, NV please call the local office at (702) 800-7850.

Let’s Discuss What IE Mode Is

Recently, Microsoft has announced significant changes to Internet Explorer mode (IE mode), Microsoft Edge’s legacy compatibility mode. This news comes after they stated Internet Explorer 11’s end of service is just months away (June 15, 2022). So what is IE mode and what is it used for?

Microsoft explains it below:

We created Internet Explorer (IE) mode in Microsoft Edge for organizations that still need Internet Explorer 11 for backward compatibility with existing websites but also need a modern browser. This feature makes it easier for organizations to use one browser, for legacy web/apps or for a modern web/app.

Source: Microsoft Docs

To make it work, make sure your operating system has the most recent Windows and Microsoft Edge updates installed. If you choose not to do so, the performance of IE mode will almost surely suffer as a result.


For help with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Miami Computer Repair Service, if you need computer repair in Miami, FL please call the local office at (786) 780-1540.

New Option for Microsoft Defender

Keeping Microsoft’s operating systems up to speed on the newest cyber attack defenses has been a top priority for the company over the years. Recent effort by Windows developers has resulted in the creation of a Microsoft Vulnerable Driver Blocklist.

“Security, simplified. Microsoft Defender is your personal defense against digital threats. Secure your devices across operating systems including Windows, Apple, and Android.”

Source: Microsoft

It is hoped that by implementing this blocklist, suppliers would take the security of their drivers more seriously.


If you have any questions regarding security, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at Mansfield Computer Repair Service. If you need computer repair in Mansfield, TX, please call our local office at (817) 756-6008.

Universal Control on Mac

Apple’s operating system is getting a slew of new features, many of which were introduced at WWDC. One of which is Universal Control.

According to MacRumors, “Universal Control streamlines multi-device workspaces by allowing you to use the same peripherals across multiple Macs and iPads.

With Universal Control, you can use your main Mac’s trackpad and keyboard to control additional Macs and/or iPads nearby, so you don’t need a desk cluttered up with more than one set of input devices.”

It’s possible with Universal Control to use a single set of keyboard, trackpad, and mouse controls on a variety of Macs and iPads. You may now slide your mouse cursor off the edge of your Mac, and it will appear on the iPad when you set it adjacent to the computer. iPad keyboard and trackpad functions are identical to those on a Mac, and material may be transferred between both.

It’s best to note that this feature is still in the beta phase. This means if you would like to try it out, you’ll have to manually turn it on. Go to System Preferences ——> Displays ——-> Universal Control to access it.


For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Hialeah Computer Repair Service. If you need computer repair in Hialeah, FL please call or text the local office at (786) 780-1540.

Hard Drive Failure Issues

Depending on the circumstances, the failure of a hard drive might have disastrous implications.

The procedure of replacing an old hard drive with a new one is straightforward; however, data stored on the old hard drive may get damaged or lost during the replacement process. In addition to using your current hard drive as a secondary disk after installing a new hard disk on your computer, you may connect your current hard drive to the computer using a USB cable.

The vast bulk of the information provided is that which is currently saved on the computer’s hard drive. Having restored your data, you will be able to remove the corrupt hard disk from your computer. Making frequent backups of your most important files and papers is one of the most efficient strategies of protecting your data.

In the case of a hard disk failure, Google Drive or other free cloud storage services are fantastic solutions for keeping data online that can be retrieved rapidly.


If you ever have an issue with your PC, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service. If you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Search Highlights Feature

Windows 10 and 11 developers are constantly coming out with handy features to make work, school, and personal agendas flow easier. A new feature in the Search app called Search Highlights allows you to see popular search terms, holidays, and significant dates in your area from inside the app.

An announcement from Microsoft discusses progressive rollout to consumers over the next weeks and that it might take months for all users to get access.

We are taking a measured approach starting with the March 2022 Cumulative Update Preview for Windows 10, and broad availability will occur in phases. Devices running Windows 10 who have installed the March 2022 monthly quality update (or later) will be included in this phased rollout.

Source: Microsoft TechCommunity

To utilize this function, click the Search bar in the taskbar; you should see a new interface with Search Highlights. You may click a result to access it in your web browser.


For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Hialeah Computer Repair Service. If you need computer repair in Hialeah, FL please call or text the local office at (786) 780-1540.

PC Crashes After Turned On

It can be frustrating when your PC crashes, unable to load the operating system. This may be the culprit:

There may be an issue with your PC’s RAM or hard drive if it boots up to the manufacturer’s logo before crashing. Both RAM corruption and hard drive damage are possible explanations for why an operating system cannot be loaded.

If you have more than one RAM slot, removing one at a time and restarting the computer can help you identify the problem. Finally, you’ll have to get a new RAM module or a new hard drive to fix the problem.

However, if that isn’t the case, Karls Technology would be happy to assist!


If you have any computer-related questions, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Henderson Computer Repair Service. If you need computer repair in Henderson, NV please call the local office at (702) 800-7850.

Solutions to Majority of Computer Issues

No matter what type of business you run, computers are essential to its success. New gear and software have also increased your overall productivity.

Working with computers all day long will ultimately lead to technological difficulties that require your attention. Fixing the difficulties and getting back to work is possible.

Computers are complex machines that perform a wide range of functions on your behalf. Since it’s so complicated, your computer may not answer as quickly as you’d want.

A Simple Solution

Rebooting your computer usually fixes the issue in the vast majority of cases. You may have a shortage of system memory, registry problems, corrupted files, or even adware to blame if your computer often freezes up. One by one, look into all the possibilities till the issue is addressed.

Running system checks in the background can alert you if your system does not have enough RAM for the programs you often use. A more complete scan may be performed by anti-virus and anti-malware software.


If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Las Vegas Computer Repair Service. If you need computer repair in Las Vegas, NV please call the local office at (702) 800-7850.

E-Mail Attachments Not Opening?

It might be really aggravating to open your e-mail only to find attachments that would not open. What may be the source of the problem? The majority of the time, this is due to the file format and a lack of a reading application on your computer.

Not sure what kind of file you have or what application you’ll need to open it? Simply look up the file extension online (the three letters that appear after the file name e.g. pdf.) If the file name lacks an extension, you’ve discovered the issue; simply re-save the file and manually add the appropriate extension initials, and the document should be viewable.

Computer Hope explains you should ask “the sender save the file as a different format that the computer supports and re-send the attachment. If you are going to be working with this file format often, install a program or viewer on the computer that supports the file format. Below is a listing of some of the more common file formats send over e-mail, their file extension, and the programs used to open those files.”


If you are experiencing computer-related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Riverview Computer Repair Service. If you need computer repair in Riverview, FL, please call the local office at (813) 400-2865.