Author Archives: Kristin Willis

Android Spyware RatMilad

“RatMilad,” a new Android spyware meant to spy on users and collect data, has spread throughout the Middle Eastern countries.

Zimperium found RatMilad and said it might be used for cyber espionage, extortion, or eavesdropping. Zimperium discovered RatMilad.

NumRent, a phony random number generator, is generating social media accounts. RatMilad can sideload if given the necessary permissions during installation.

How can you avoid this?

While this spyware isn’t particularly in the U.S., It’s prudent to stick to the official Google Play Store, scan any APKs you download with a trusted antivirus tool. You should be vigilant about app permissions during installation.


If you have any computer-related questions, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Henderson Computer Repair Service. If you need computer repair in Henderson, NV please call the local office at (702) 800-7850.

Windows 11 Remote Desktop Issues

Microsoft is looking into reports of Remote Desktop issues on Windows 11 computers following installation of the Windows 11 2022 Update.

According to Bleeping Computer, it is possible that after upgrading to Windows 11 22H2, Remote Desktop clients will either fail to connect, detach unexpectedly, or stop working altogether. Until Microsoft releases official fixes, you can reverse the Windows 2022 Update or prevent vulnerable clients from making UDP (User Datagram Protocol) connections.


For help with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Miami Computer Repair Service, if you need computer repair in Miami, FL please call the local office at (786) 780-1540.

Backing Up Your iPhone

Repeatedly saving your iPhone’s data is highly recommended.

Keeping a full backup is a smart idea even if your phone has never been lost or stolen. Your data is safe even if your device is taken or lost because you may be able to erase it remotely. You can rest assured that you will always have access to all of your data. Never forget that three copies of any data are needed before it can be considered legitimate.

When it comes to backing up your iPhone or iPad, iCloud, the cloud storage service offered by Apple, is a fantastic option.

Your favorites, contacts, reminders, photos, and other documents all use the same 5 GB of storage space that is associated with your Apple ID. If you need more GB, you can purchase it.


If you are needing help with backing up your devices, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Las Vegas Computer Repair Service. If you need computer repair in Las Vegas, NV please call the local office at (702) 800-7850.

Secure Websites on Browsers

Whether you are just looking around, is planning to buy something, or you’re already a registered user, it’s important to stay vigilant with which websites you visit. Cybercriminals take advantage of unsecured websites.

Many hackers aim to break into unprotected websites. This is because, in theory, a malicious actor could eavesdrop on your conversations on these services.

You should immediately shut the tab if the URL begins with HTTP rather than HTTPS. To the left of the address bar in browsers like Safari is an icon of a closed padlock, indicating that the site is secure. When clicking on the padlock, this window will pop up:


For help with safe website browsing, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Pembroke Pines Computer Repair Service. If you need computer repair in Pembroke, FL please call or text the local office at (754) 241-1655.

Apple’s New Automatic Verification Feature

Automatic Verification, introduced in iOS 16, allows users to skip CAPTCHA validation by using iCloud to discreetly authenticate their device and Apple ID. It is no longer necessary to interpret squiggly language or tap on traffic signal graphics to demonstrate whether or not you’re not a bot.

According to MacRumors, iOS 16 automatically enables Automatic Verification in Apple ID > Password & Security > Automatic Verification. Apple says iPadOS 16.1 and macOS Ventura, both in beta, will support the feature in October.


If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Boulder Computer Repair Service. If you need computer repair in Boulder, CO please call or text the local office at(720) 441-6460.

Remote Tech Support Can Be Risky

Using remote tech support is a high risk situation.

Scammers posing as remote tech help can install malware on victims’ computers. Malware can remotely access a device, allowing hackers to inspect its data and take control. If you encounter infected pop-ups, don’t call any of the known software tech companies.

Scammers will demand urgent payment or remote access to your device to remedy nonexistent problems. Fraudsters sometimes employ respected firms’ technical help departments. If you let a fake tech onto your computer, you risk identity theft and surveillance. Microsoft never contacts malware victims.

Fraudsters often appear as respectable enterprises, but they’re anything but. Never give remote access or bring your PC to an unknown service.


If you need assistance with any technology issues, please give us a call at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post is brought to you by our staff at the Summerlin Computer Repair Service. If you need computer repair in Summerlin, NV please call the local office at (702) 800-7850.

Webcams Can Be Hacked

The webcam can be compromised if an unauthorised program, application, or device is used that contains a vulnerability that hackers can exploit.

Malware can inadvertently be acquired by users when they interact with phishing links, download malicious attachments, or visit compromised websites. This software could be used by an intruder to secretly record from a victim’s camera without their knowledge.

Disable or remove your external desktop (not laptop) webcam while it is not in use to avoid remote online access to your camera stream from cyberattackers.

In addition, updates to webcam software strengthen safety. Be on the lookout for new releases, and implement them as quickly as possible.


If you have any questions regarding security, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Dallas Computer Repair Service. If you need computer repair in Dallas, TX, please call our local office at (469) 299-9005.

Chrome’s ‘Pin a Tab’ Feature

People that use their browser frequently and have numerous tabs open at once may benefit from the “Pin a Tab” feature on the Google Chrome browser.

To quickly access your most-used tabs, you can “pin” them to the leftmost position in the browser’s navigation bar. Since the name of each tab must be the same size as its symbol, you can fit more tabs into the available space.

Right-clicking a tab will bring up a menu where you may select “Pin” to permanently keep the tab open.


If you are needing assistance with any browser issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the North Richland Hills Computer Repair Service. If you need computer repair in North Richland Hills, TX please call the local office at (817) 756-6008.

Closing Windows with Shortcut

Pressing the Windows key + D instantly minimizes all open windows. By doing it this manner, you can avoid manually closing each window.

To restore any minimized windows to their original position, hit the Win and D keys simultaneously. The desktop can be accessed by hitting the Windows key and the letter M. Apps like RocketDock have the option to remain on the screen at all times.

Press the Windows key plus the letter D to quickly review the highlights. Pressing the Command key plus the F3 button simultaneously will take you to your desktop in macOS. There will be a notification from Mission Control once this code is entered.

The “Show Desktop” button minimizes all open windows and displays your Mac’s desktop.


If you have any questions regarding security, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at Mansfield Computer Repair Service. If you need computer repair in Mansfield, TX, please call our local office at (817) 756-6008.

Using Multiple Monitors

If you’re using multiple monitors, you may simply drag a window over to the side by pressing the Windows key and the appropriate arrow keys. Windows + P instantly enables a second monitor, while Shift + Windows Key + Arrows transfers the window to the next available monitor.

Mission Control allows Mac users to view multiple desktops, navigate between applications and windows, and more. However, you may need to utilize an application because Macs don’t have native support for window snapping.

Pressing the Alt key in conjunction with the Tab key allows you to quickly navigate between your active windows. For the reverse effect, use Alt + Shift + Tab. On a Mac, you can use the shortcut Cmd + Tab. This facilitates swift transition between various pursuits.


For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at Fort Lauderdale Computer Repair Service. If you need computer repair in Fort Lauderdale, please call or text the local office at (469) 299-9005.