Tag Archives: e-mail

E-mail Attachments Not Opening?

A simple fix to an underlining issue.

If you’re checking your e-mail, only to find that you’re unable to open up any attachments, it can be quite aggravating. This concern is asked by customers many times to computer techs. It’s easy to fix, fortunately.

Tip: Make sure you have the correct software to open up attachments. If there is a PDF file attachment, you won’t be able to open it if your PDF Reader is unavailable or isn’t up-to-date. If you use Microsoft Edge as your browser, PDF attachments should open in Edge. Otherwise, you can use Adobe or another PDF viewer of your choice.

Be Careful of Unknown Attachments

Microsoft e-mail domains, such as Outlook say they accept, “a wide variety of different file types, but blocks potentially unsafe attachments (including .bat, .exe, .vbs, and .js files) that can contain viruses.”

They also highly advise to, “be careful in opening any attachment, especially if it’s from someone that you don’t know or trust. When in doubt, confirm the authenticity of the attachment with the sender. Also, keep your computer antivirus software up to date.”

For help with e-mail questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.