Some MacBook Pros Aren’t Charging

If you have a 2016 or 2017 MacBook Pro, this issue may pertain to you.

Apparently, some MacBooks aren’t charging past 1%, which is quite the dilemma. macOS Big Sur released an update just recently, encouraging all users to install it as a precaution. This one battery-related issue affects a small percentage of users acquiring a 2016 or 2017 MacBook Pro.

Apple Support stated, “A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.

The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue.

Thankfully, if you fall under those experiencing battery issues, Apple says you can contact them. They will verify if your computer is eligible to receive a new battery replacement for free.

The MacBook Pros are listed below:

MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)

MacBook Pro (15-­inch, 2016)

MacBook Pro (15-­inch, 2017)

Source: Apple Support

If you are having issues with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at

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