{"id":600,"date":"2019-08-21T21:08:42","date_gmt":"2019-08-22T04:08:42","guid":{"rendered":"https:\/\/www.karlstechnology.com\/blog\/?p=600"},"modified":"2019-08-21T21:08:45","modified_gmt":"2019-08-22T04:08:45","slug":"microsoft-contractors-can-listen-in-through-xbox","status":"publish","type":"post","link":"https:\/\/www.karlstechnology.com\/blog\/microsoft-contractors-can-listen-in-through-xbox\/","title":{"rendered":"Microsoft Contractors Can Listen in through Xbox"},"content":{"rendered":"\n

This has apparently been going on for a while now. With voice commands on the Xbox, contractors from Microsoft have had the ability to listen in on Cortana voice exchanges. <\/p>\n\n\n\n

Before, they were able to hear any voice commands to Kinect. Cortana, Microsoft’s voice assistant, was removed from Xbox back in July but Cortana could still be controlled on there via app on iOS or Android. It is also said that Skype calls are being monitored as well and the information is acquired by Motherboard. <\/p>\n\n\n\n

Microsoft’s defense says that they’ve been open about using contractors to listen in on commands in order to accumulate information and improve their services.<\/p>\n\n\n\n

“We\u2019ve recently updated our privacy statement to add greater clarity that people sometimes review this data as part of the product improvement process. We always get customer permission before collecting voice data, we take steps to de-identify voice snippets being reviewed to protect people\u2019s privacy, and we require that handling of this data be held to the highest privacy standards in the law. At the same time, we\u2019re actively working on additional steps we can take to give customers more transparency and more control over how their data is used to improve products.” <\/p>-Microsoft Spokesman<\/cite><\/blockquote>\n\n\n\n

This does raise the question that if they’re able to listen in through Cortana, do they have the ability to listen in through other Microsoft devices? Other companies, such as Apple and Google have done the same thing and have since withdrawn from recording audio through contractors.<\/p>\n\n\n\n

If you are needing help with Microsoft issues, please give us a call at\u00a01-800-620-5285<\/a>. \u00a0Karls Technology is a nationwide computer service company with offices in many\u00a0major cities. \u00a0This blog post is brought to you from our staff at\u00a0the\u00a0Plano Computer Repair Service, if you need\u00a0computer repair in Plano, TX<\/a>\u00a0please call the local office at\u00a0(469) 299-9005<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"

This has apparently been going on for a while now. With voice commands on the Xbox, contractors from Microsoft have had the ability to listen in on Cortana voice exchanges. Before, they were able to hear any voice commands to Kinect. 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